Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (9794 reviews)
628 Western Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.7
Based on 9794 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
A
abhishek • solo_traveller • in
10
Amazing stay, will stay here whenever I come to UK next
Pros:

Staff is very good and property has all the required amenities

2026-07-18 • via Nuitee
C
Carwyn • family_with_children • gb
8
2026-07-18 • via Nuitee
S
Sabine • couple • us
8
Pros:

It’s a nice hotel, good breakfast

Cons:

The bathroom needs more light, hotel was a bit remote to our daily activities, but next to a train stop makes it better.

2026-07-18 • via Nuitee
C
carmella • couple • gb
9
Pros:

Lovely comfortable stay

2026-07-18 • via Nuitee
B
bashir • couple • ae
10
2026-07-17 • via Nuitee
P
Priteche • couple • gb
10
2026-07-17 • via Nuitee
F
Fathia • solo_traveller • gb
8
Pros:

فندق جميل موقع أجمل استقبال حلو وتعامل راقي جدآ ان شاءالله ح اكرر الزياره مره اخري

2026-07-15 • via Nuitee
J
John • couple • gb
9
2026-07-15 • via Nuitee
K
katy • solo_traveller • gb
9
Decent hotel, close to work. Would stay again.
Pros:

Nice room. Plenty of space. Good facilities.

2026-07-15 • via Nuitee
A
Asimina • family_with_children • gr
9
2026-07-15 • via Nuitee
C
CRAIG • couple • gb
8
2026-07-14 • via Nuitee
E
ellie • couple • gb
10
brilliant stay, would book again
Pros:

it was very clean, staff were so friendly, had small shop section downstairs for snacks etc, nicely decorated, room was lovely and all facilities were a high standard

Cons:

nothing

2026-07-14 • via Nuitee
L
Lisa • couple • gb
10
2026-07-14 • via Nuitee
E
Elisabeth • solo_traveller • no
9
2026-07-14 • via Nuitee
S
Shubhanghi • couple • gb
10
2026-07-14 • via Nuitee
M
Mohammed Ashif • couple • gb
8
2026-07-14 • via Nuitee
K
Kiran • solo_traveller • gb
9
Pros:

Friendly and helpful staff. Room was clean with good facilities. Gym, restaurant and lounge all had a very good vibe.

Cons:

We liked everything!

2026-07-14 • via Nuitee
M
Maarten • couple • nl
10
Great for a short stay
Pros:

Neat, Tidy, peaceful and clean hotel

Cons:

The parking costs an extra £18 per day

2026-07-14 • via Nuitee
M
Miles • solo_traveller • gb
6
2026-07-14 • via Nuitee
W
White • family_with_children • gb
9
2026-07-13 • via Nuitee