Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (9588 reviews)
628 Western Avenue , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.7
Based on 9588 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
E
Ellen • family_with_children • gb
9
2026-06-13 • via Nuitee
B
Baffour • couple • gb
8
2026-06-13 • via Nuitee
B
Balvir • couple • gb
10
2026-06-13 • via Nuitee
C
Corina • solo_traveller • gb
10
Pros:

High standards

Cons:

It was nothing wrong

2026-06-13 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-06-13 • via Nuitee
A
Alison • couple • gb
10
Great place
Pros:

Perfect location, spacious rooms, good food

Cons:

Reception area was freezing cold!

2026-06-13 • via Nuitee
Łukasz • solo_traveller • pl
10
Pros:

Dobra obsługa, bardzo uprzejma. Hotel czysty, śniadania smaczne.

2026-06-13 • via Nuitee
W
William • solo_traveller • gb
9
The Plaza was a pleasure.
Pros:

The room was facing the main road but the sound level was not too intrusive. The room was large and very clean and the on-suite was well designed. The bed was very comfortable and the air conditioning was working well. The restaurant and food were very pleasant with quick and polite service. The breakfast was well presented and the staff were very attentive. On the whole a very pleasant stay.

Cons:

I wasn't to keen on the underpass that you have to use if you are coming from the underground to the hotel.

2026-06-13 • via Nuitee
F
fasasi • couple • gb
10
2026-06-13 • via Nuitee
K
Keniesha • couple • gb
9
I had a comfortable sleep I feel great …..
Pros:

Every thing was impeccable I would say clean beautiful comfortable pleasant you won’t be disappointed every one was super welcome

Cons:

I didn’t like I can’t watch something nice on the TV that’s about it.

2026-06-12 • via Nuitee
C
Christopher • family_with_children • gb
8
2026-06-12 • via Nuitee
M
Macmillan • couple • gb
4
Clean place and feels secure. Only downside is struggling to find parking everytime you return. If there’s a sporting ev
Pros:

Very clean and modern

Cons:

The parking situation is terrible. They have 30-40 parking bays for 200 hotel guests ☹️

2026-06-12 • via Nuitee
L
Lynne • solo_traveller • gb
10
Great weekend
Pros:

Very clean

2026-06-11 • via Nuitee
J
Jk Production • couple • ph
8
2026-06-11 • via Nuitee
S
Sarah • couple • gb
10
2026-06-11 • via Nuitee
R
Ren • couple • gb
10
Pros:

Very good

2026-06-11 • via Nuitee
A
Andrii • family_with_children • de
9
2026-06-11 • via Nuitee
R
Ruby • extended_group • ie
9
Wonderful
Pros:

Room was lovely. The staff at reception were so helpful and went out of their way to help!

Cons:

The breakfast was decent, nothing special, and the door of our bathroom wouldn’t close properly. These are only very minor things that didn’t actually affect us majorly, so other than that no complaints!

2026-06-11 • via Nuitee
M
Maryam • couple • no
10
2026-06-11 • via Nuitee
K
Kalvir • couple • gb
10
Very good hotel
Pros:

Every thing

Cons:

Was brilliant

2026-06-10 • via Nuitee