Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (9979 reviews)
628 Western Avenue , London , gb
+44 333 400 6132

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.7
Based on 9979 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
W
Warsame • couple • gb
7
2026-08-08 • via Nuitee
A
Ayo • couple • gb
10
2026-08-08 • via Nuitee
M
mohammad • family_with_children • kw
10
فندق جميل سوف اكرر الزيارة
Pros:

فندق حلو وبعيد عن الزحمه نظيف والاستقبال خدومين. يوجد مواقف سيارة 18 باوند لليوم الواحد تقريباً

Cons:

زحمة مواقف السيارة دائماً لم أجد موقف

2026-08-08 • via Nuitee
I
Ian • couple • gb
9
Good value and location for Wembley
Pros:

Clean and modern

Cons:

Night menu is not the same on line

2026-08-08 • via Nuitee
L
Lisa • family_with_children • gb
10
Lovely hotel, friendly staff, good location( if the tube station is open)
Pros:

The staff went above and beyond to make our stay lovely

Cons:

Unfortunately the tube station directly across from the hotel was closed when we came meaning we had to travel 2 hours to get there from King’s Cross. Returning late at night on a bus felt very unsafe walking from the top road down to the hotel.

2026-08-08 • via Nuitee
A
Alistair • couple • gb
10
2026-08-08 • via Nuitee
P
PAUL JUNIOR CEDRIC • family_with_children • fr
8
2026-08-08 • via Nuitee
W
Wilkinson • family_with_children • gb
10
Great!
Pros:

All was good! Very clean and good breakfast. Good location too. Very friendly staff!

Cons:

Was a bit noisy for sleeping (traffic noise) but nothing thay would put me off staying again

2026-08-07 • via Nuitee
Y
Yang • solo_traveller • be
9
Pros:

The room is very spacious, the kids loved it. It's close to the subway station, a few minutes walking distance, though no lift available in the station. It's a bit further away from the city but on the bright side we always had seats and the ride was never too crowded which can be overwhelming to young children.
The staff were very friendly. When I showed that the price I had to pay at the reception upon arrival was more than that on booking.com, the morning staff helped me to sort the difference out by adding the breakfast.
Breakfast offered a good balance, including many fruits, the kids loved the watermelon.

Cons:

The location is less ideal but certainly good price quality value.

2026-08-07 • via Nuitee
A
Ariyarathnam • solo_traveller • de
10
2026-08-07 • via Nuitee
D
Dianne • couple • gb
9
2026-08-07 • via Nuitee
P
Paul • couple • gb
9
Quite pleasent overall.
Pros:

They upgraded us to a better room which was nice.

Cons:

Nothing I can think of.

2026-08-07 • via Nuitee
A
Abir • extended_group • il
9
It was very good choice.
Pros:

The stuff we’re kind and the location was perfect, it was close to park royal station, just cross the street .

Cons:

Nothing

2026-08-07 • via Nuitee
A
Amanda • solo_traveller • ie
10
2026-08-06 • via Nuitee
F
Frank • couple • us
5
Most fun was at the bar
Pros:

The bar tender was great! Gentlemen H

Cons:

Had to ask to have my room cleaned

2026-08-06 • via Nuitee
C
Carl • family_with_children • gb
6
Acceptable for one night and decent location to Wembley.
Pros:

Air con and beds were very nice.

Cons:

There was no Shampoo and shower gel and the parking was limited and confusing with red lines everywhere.

2026-08-06 • via Nuitee
S
Sanish • family_with_children • gb
10
2026-08-06 • via Nuitee
N
Natasa • family_with_children • si
8
Pros:

Hotel je neposredno ob postaji podzemne ParkRoyal na piccadily line, odlicna povezava za center. Osebje je zelo prijazno, soba prostorna, prav tako kopalnica. soba je tehnolosko dobro opremljena, vse deluje, vkljucno s klimatizacijo. Zajtrk je kar dobro zalozen.

Cons:

Hotel ima placljivo parkirisce.

2026-08-06 • via Nuitee
B
bashir • family_with_children • ae
10
10/10 – Excellent Stay I had a great stay at Park Plaza London Park Royal. The hotel is in a fantastic location wit
Pros:

Wide rooms and location

Cons:

All good

2026-08-06 • via Nuitee
K
karen • couple • gb
10
Staff were amazing so accommodating
Pros:

Very convenient easy to find

Cons:

Not enough parking spaces

2026-08-06 • via Nuitee