Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (10079 reviews)
628 Western Avenue , London , gb
+44 333 400 6132

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.7
Based on 10079 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
N
Nathan • couple • gb
6
2026-08-29 • via Nuitee
N
Naz • solo_traveller • gb
6
2026-08-29 • via Nuitee
A
Anna • couple • nl
8
2026-08-29 • via Nuitee
S
Sara • solo_traveller • gb
8
Lovely hotel, not good for parking
Pros:

Lovely hotel and breakfast selection

Cons:

Very limited parking which should be made clear in advance

2026-08-29 • via Nuitee
M
Michele • couple • it
10
Hotel strategico per mini visita a Londra in auto.
Pros:

Tutto. Hotel moderno e pulito. Tutto lo staff, dalla reception alla colazione, fino alle pulizie sono stati gentili e professionali. Complimenti! Molto bravi. Siamo andati in Inghilterra in macchina e volendo fermarci una paio di giorni a Londra questo Hotel, come posizione era perfetta. Vicino all’uscita dell’autostrada, quindi facile da raggiungere in auto. Davanti a fermata della metro e del bus, quindi facile poi raggiungere il centro.

Cons:

Niente. Tutto perfetto, forse il bagno se fosse un po’ più illuminato (ma son piccoli dettagli)

2026-08-29 • via Nuitee
S
Safaalden • family_with_children • iq
8
2026-08-29 • via Nuitee
R
Richard • solo_traveller • gb
10
Great stay
Pros:

Great location
Fantastic rooms

Cons:

Nothing

2026-08-28 • via Nuitee
J
Joanna • solo_traveller • gb
10
Great place to stay. Fantastic location
Pros:

The standard of facilities. The staff were very friendly and helpful. They gave us VIP status which meant we got 15% off the restaurant and bar.

Cons:

Wasn't any bins in the foyer area. We asked reception to dispose of any rubbish for us, which they gladly did.

2026-08-28 • via Nuitee
F
Ferrose • family_with_children • gb
9
Overall, it was an excellent stay, and we would definitely consider staying here again. Highly recommended!
Pros:

We stayed at this hotel for one night and had a very pleasant experience. The hotel was beautiful and had a lovely, fresh fragrance as soon as we walked in. The staff were very friendly and welcoming, and the check-in process was extremely quick and smooth.

Cons:

Unfortunately, breakfast was not included in the room rate, and the shower gel was empty. Luckily, we had brought our own.

2026-08-28 • via Nuitee
T
Toni • couple • gb
10
Amazing stay
Pros:

Clean huge bed attentive staff

2026-08-28 • via Nuitee
K
Kysharn • couple • gb
9
2026-08-28 • via Nuitee
S
Sharon • family_with_children • gb
7
2026-08-27 • via Nuitee
S
Shari • family_with_children • gb
9
2026-08-27 • via Nuitee
J
Jakub • family_with_children • cz
9
2026-08-27 • via Nuitee
E
E Bailey • solo_traveller • gb
7
2026-08-27 • via Nuitee
G
ghazalbash • couple • gb
10
2026-08-27 • via Nuitee
K
karthik • couple • gb
7
2026-08-27 • via Nuitee
R
Roko • family_with_children • hr
8
Čist i udoban hotel izvrsno prometno povezan
Pros:

Hotel je vrlo čist, udoban i komforan. Osoblje je veselo, raspoloženo i susretljivo. Velika prednost je blizina javnog prijevoza gdje su bus i metro stanica odmah pored hotela. Pogodno za poslovna putovanja.

Cons:

Doručak je bio skromniji od očekivanja. Hladnjak u sobi nije bio u funkciji.

2026-08-27 • via Nuitee
M
Marselina • couple • gb
10
2026-08-26 • via Nuitee
M
Martha • extended_group • gb
10
2026-08-26 • via Nuitee