Park Plaza London, Park Royal

Hotels
•
Park Plaza Hotels & Resorts
8.7 (9491 reviews)
628 Western Avenue , London , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable and modern furniture
Friendly and helpful staff
Cons:
Communication issues at reception
Pillows were not comfortable

Categories

Cleanliness
8.63
The hotel is generally clean and well-kept.
Service
8.9
Staff was friendly and helpful, though there were issues with communication at the front desk.
Location
8.64
Conveniently located near public transport, but a bit far from the city center.
Room Quality
8.69
Rooms are modern, comfortable, and well-equipped.
Amenities
8.62
Standard amenities offered for a hotel of this tier.
Value for Money
8.78
Good value considering the quality of the rooms and service.
Food and Beverage
8.53
Breakfast was satisfactory, but there were minor service delays.
Overall Experience
8.8
Overall, a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:18

Property Description

Luxurious Accommodations
Experience comfort and style at Park Plaza London, Park Royal with spacious rooms equipped with 50-inch flat-screen TVs, walk-in showers, and complimentary Elemis toiletries. Stay connected with free high-speed WiFi during your stay.

Fitness and Dining
Keep up with your fitness routine at the hotel's Technogym-equipped gym, offering both cardio and resistance machines. Indulge in delicious British cuisine at the on-site restaurant open for breakfast, lunch, and dinner, or unwind with a selection of wines, beers, and cocktails at the bar.

Convenient Location
Conveniently located just 3.2 km from Wembley Stadium, with easy access to Park Royal underground station. Explore nearby attractions such as London Designer Outlet, Kew Gardens, and London's West End. Book now for a memorable stay at Park Plaza London, Park Royal.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third party credit card payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Parking is subject to availability due to limited spaces.

Please inform the property in advance of your stay if you plan to bring a pet.

Please note that pets will incur an additional charge of GBP 25 per day per pet.

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.7
Based on 9491 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.64
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
M
Murtaza • solo_traveller • us
10
Pros:

Excellent service and friendly staff

2026-05-24 • via Nuitee
G
Ghafran • couple • gb
7
2026-05-23 • via Nuitee
O
Okey • couple • ng
8
2026-05-22 • via Nuitee
L
Leslie • solo_traveller • gb
10
I had an unexpectedly stressful travel day after missing my flight and was worried I would completely lose my booking du
2026-05-21 • via Nuitee
A
Adriana • solo_traveller • nl
8
Goed hotel, wij waren positief!
Pros:

De kamers waren netjes, het hotel was erg schoon en de bedden waren goed. Het hotel ligt heel dichtbij een metrostation, waardoor het ideaal is om te reizen naar zowel Londen-city als het vliegveld.
We mochten onze koffers na het uitchecken nog even daar laten wat ook heel fijn was.

Cons:

Vanaf het hotel naar Londen-city is nog wel 40 minuutjes reizen. Als je dat meerdere keren op een dag doet, is dat wel wat veel. Maar de overstappen en aansluitingen zijn goed te doen

2026-05-20 • via Nuitee
M
MANAB • solo_traveller • gb
8
2026-05-20 • via Nuitee
V
Veselin • solo_traveller • us
9
2026-05-20 • via Nuitee
J
John • family_with_children • gb
9
2026-05-19 • via Nuitee
J
João Rego • solo_traveller • pt
5
Só vale pelo preço!
Pros:

Preço interessante, mas nada mais!

Cons:

O Staff é do pior que já vi,falta de profissionalismo, formação e simpatia,um verdadeiro desastre.

2026-05-19 • via Nuitee
M
Mark • solo_traveller • gb
10
Value for money, comfy modern room and quiet.
Pros:

Location suited me. Room was quiet. Restaurant food basic but decent.

Cons:

Nothing

2026-05-19 • via Nuitee
S
Stephen • couple • gb
8
Generally ok
Cons:

Toilets in reception weren’t up to standards
No locks on WC doors 🤷‍♂️

2026-05-19 • via Nuitee
L
Lamar • couple • gb
10
2026-05-19 • via Nuitee
T
Tahmina • couple • gb
5
2026-05-18 • via Nuitee
L
Lars • family_with_children • de
9
2026-05-18 • via Nuitee
G
GerryQ • couple • gb
9
Pros:

We enjoyed the very reasonably priced breakfast.
Location was great for us, quite close to Wembley stadium.
Very clean and comfortable. We would come here again.

2026-05-17 • via Nuitee
M
Mohammed Ashif • couple • gb
8
2026-05-17 • via Nuitee
E
Enida • couple • gb
10
2026-05-17 • via Nuitee
S
Sumit • solo_traveller • gb
9
Pros:

Very nice all

2026-05-17 • via Nuitee
P
Paulina • solo_traveller • gb
10
Pros:

I loved how welcoming the staff were including cleaners , the hotel was really clean and beautiful , my room was perfect , exceeded my expectations , the vibe and mood of the room setting were amazing.

Cons:

I didnt find any issues.

2026-05-17 • via Nuitee
O
O Connor • couple • ie
10
2026-05-17 • via Nuitee