Hyatt Place Augusta

Hotels
•
Hyatt Place
8.8 (755 reviews)
160 Mason H. McKnight Jr Pkwy , Augusta , US
+1 706-396-4040

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Negative food experiences
Condition of some rooms

Categories

Cleanliness
8.13
Some negative comments about insect activity and mold indicated a lack of overall cleanliness.
Service
9.6
Overall, staff were friendly and provided great service, with multiple mentions of their helpfulness.
Location
9.14
Convenient location mentioned positively, although some guests noted it was somewhat out of the way.
Room Quality
8.59
Mixed comments; some rooms were comfortable, while others reported issues like hardness of beds or damage.
Amenities
8.62
Amenities like breakfast and parking were noted, but some items (e.g., breakfast meats) were lacking.
Value for Money
9.08
Reasonable pricing and value, despite some issues with room conditions.
Food and Beverage
8.13
Food quality received mixed reviews; some enjoyed it, while breakfast selections disappointed some guests.
Overall Experience
9.1
Generally positive experience with room for improvement, particularly with cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:45

Property Description

Luxurious Amenities
Experience top-notch facilities including a fitness centre, bar, and free WiFi at Hyatt Place Augusta. Unwind by the outdoor pool or enjoy a delicious meal at the hotel's restaurant.

Comfortable Accommodation
Relax in style in rooms equipped with a flat-screen TV and a private bathroom with complimentary toiletries. Stay informed with the business centre's newspapers and rely on the 24-hour front desk for any assistance.

Convenient Location
Located just 8 km from Augusta National Golf Club and 3.8 km from Augusta Mall, Hyatt Place Augusta offers easy access to key attractions. Book your stay now to enjoy a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 755 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
A
Alysia • couple • us
8
Pros:

Beautiful view

Cons:

I was asked so many times if I wanted to check out hours before it was even time. Eventually just had to use the side door to go outside to avoid the front desk

2026-09-17 • via Nuitee
S
Stephanie • couple • us
3
2026-09-14 • via Nuitee
C
Coralis • couple • us
10
2026-09-13 • via Nuitee
W
Wilbur • solo_traveller • us
10
2026-09-10 • via Nuitee
G
Griffin • couple • us
10
2026-09-06 • via Nuitee
E
Ervin • solo_traveller • us
10
2026-09-06 • via Nuitee
G
Guadalupe • family_with_children • us
8
Bueno
2026-08-31 • via Nuitee
E
Emily • couple • gb
5
A bit hot, humid, and not well organised.
Pros:

Hotel was modern and fairly clean, as were the rooms.

Cons:

The hotel was so humid, and the thermostat didn’t seem to work. Despite settling it to a low temperature, it never turned on until 4am. Also, sadly despite booking through Booking.com, it caused a lot of confusion at check-in as it was third-party. We were then charged a fee the following morning as a “no show.” This was taken off and the woman at the desk was helpful, but it was frustrating as it took a week for it to come off of our credit card statement.

2026-08-21 • via Nuitee
C
Carrie • solo_traveller • us
8
Pros:

The room was nice, the beds were comfortable and clean I loved the pillows.

Cons:

The shower handle was loose, I was afraid it was going to come off and the water would go everywhere. Not enough towels.

2026-08-18 • via Nuitee
L
Leslie • family_with_children • us
5
Pros:

We rented this hotel for the pool.we were there for a ball tournament and knew we would have down time. The pool was closed and they never made us aware on the website or when we checked in

2026-08-17 • via Nuitee
G
Giselle • family_with_children • us
8
Pros:

Clean, friendly staff

Cons:

The pool was under maintenance which was sad because I was specifically looking for a hotel with a pool for the weekend and I checked the actual website to ensure that the pool wasn’t closed but upon arrival we were told the pool was closed.

2026-08-10 • via Nuitee
1
106riazs • NONE
2
nice experience
Pros:

Nice clean facility. Was much better than I expected and the staff was curteous. The wifi was good and the overall ambience was nice.

2026-08-06 • via Tripadvisor
L
Larry • couple • us
7
2026-08-04 • via Nuitee
V
Victoria • extended_group • us
10
Despite the dislikes, I enjoyed my stay at the hotel....great staff.
Pros:

Breakfast was good .....fruit was a little old looking. The room size was good bed was comfy!!

Cons:

The floor in the room was a bit dirty and there was some sort of spot on the floor by the book that looked like someone or something threw up! We did not get clean towels for the second day and since I was told this place was recently upgraded they could have done a better job on the bathroom shower. And the mirror should have been a non fog mirror as the trim on the bottom of the mirror was rusted.

2026-08-03 • via Nuitee
M
Marquita • family_with_children • us
9
2026-08-03 • via Nuitee
T
Travel192235 • NONE • Port Orange, Florida
10
Highly recommend
Pros:

The staff is friendly and accommodating. The hotel is beautiful and very clean. The rooms are comfortable and clean. The wifi is great.

2026-07-29 • via Tripadvisor
J
Julien • family_with_children • us
9
Pros:

It was clean and comfortable

Cons:

I was charged $15 security deposit that was supposed to credit back to my account. Well instead I got charged $23. I went back there in person to get it corrected. Instead they charged my credit card hundreds of dollars for no reason. They ended up crediting me that money back after I had to call again. But still left the $23 charge on my credit card Smdh

2026-07-25 • via Nuitee
D
Docdonna64 • NONE
10
Comfort and convenience
Pros:

Conveniently located. Large comfortable room with a great mattress. Breakfast was varied and fresh. RJ was welcoming and quick to respond to my check in and warmly greeted me. The staff in general were friendly and accommodating.

2026-07-23 • via Tripadvisor
A
Austin • family_with_children • us
4
Quick
Pros:

Easy to find

Cons:

Construction without notice. Room view was blocked by plastic sheeting. Was not told of the pool being closed had to turn the entire family around after getting everyone ready after a 6hr drive. The eggs at breakfast had a crazy amount of fake butter in them, basically all the cooked food tasted bad. Ended up eating fruit and cereal

2026-07-21 • via Nuitee
C
Carson • family_with_children • us
1
2026-07-21 • via Nuitee