Apart Hotel Providencia

Hotels
8.6 (1336 reviews)
Roman Diaz 496 Providencia , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor air conditioning
Breakfast quality issues

Categories

Cleanliness
8.31
General cleanliness praised; some issues reported with malfunctioning bathroom extractor.
Service
9.28
Staff is described as attentive and friendly, providing excellent service.
Location
9.32
Location highly praised for convenience and accessibility.
Room Quality
8.27
Slightly cramped room sizes reported; overall reasonable for purpose.
Amenities
8.3
Basic amenities met expectations; improvement needed for air conditioning.
Value for Money
8.76
Generally good value for provided services and quality.
Food and Beverage
7.81
Breakfast received negative feedback; quality could be improved.
Overall Experience
8.78
Many positive remarks; however, some guests experienced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:53

Property Description

Modern Self-Catering Apartments with Free WiFi
Located in Santiago, Apart Hotel Providencia offers modern self-catering apartments with free WiFi. Just 500 meters from Salvador metro station and a short walk to San Cristobal hill, our apartments provide convenience and comfort for your stay.

Convenient Amenities and Services
Each apartment at Apart Hotel Providencia features a fully-equipped kitchen, private bathroom, air conditioning, heating, flat-screen cable TV, and a safety deposit box. Enjoy the 24-hour front desk, tour desk, concierge service, and luggage storage. Benefit from free parking, laundry services, and the all-electric building.

Easy Access to Airport
Situated a 20-minute drive from Arturo Merino Benitez airport, Apart Hotel Providencia offers easy access for travelers. Book now for a relaxing and hassle-free stay at our modern apartments.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1336 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
M
María Soledad solo_traveller ar
9
2026-06-16 via Nuitee
F
Fernando solo_traveller pe
10
Lugar recomendable
Pros:

Me gustó mucho la ubicación, en una calle tranquila pero cercana a sitios de interés. El dpto limpio, con dos dormitorios y todo lo necesario para una estancia corta y confortable.
El personal de recepción muy amable.

Cons:

Me hubiera gustado que existiera un desayunador o cafetería en el hotel.
La habitación adicional es muy pequeñita! Y la fama de una sola plaza pero para dos o tres días de estancia está bien.

2026-06-15 via Nuitee
O
olga solo_traveller cl
8
Cómodo y Acogedor
Pros:

La amabilidad del personal, la ubicacion.

Cons:

Muy poco menaje, y tazas muy pequeñas ...falta una silla para habitación pensada para tres personas.

2026-06-14 via Nuitee
C
Claudio solo_traveller cl
8
Buena elección
Pros:

Muy bien ubicado, limpio y todo funcionando en buenas condiciones. Personal amable y dispuesto a ayudar.

2026-06-11 via Nuitee
G
german solo_traveller ar
8
Pros:

En un buen lugar cerca de todo. Cómodo.

Cons:

Falta aire acondicionado en el estar y en la habitación pequeña, que es MUY pequeña. Bien para 3 personas un par de días.

2026-06-09 via Nuitee
S
Sebastian family_with_children cl
8
A ni vel general bien. Buena Atención en recepción. Pero mejorar lo indicado.
Pros:

Buena Ubicación.

Cons:

Viajamos junto a mi señora e hijo, y el tiempo del termo para ducharse, es extremadamente bajo, tan así que sólo se alcanzaba a duchar uno solo, ya que el agua se colocaba helada de inmediato.

Respecto a la limpieza, sólo se hacia la cama y una oportunidad no me cambiaron las toallas.

2026-06-09 via Nuitee
F
Fabian solo_traveller cl
10
2026-06-08 via Nuitee
C
Colum solo_traveller gb
10
2026-06-06 via Nuitee
E
Estefania solo_traveller ar
10
Pros:

Excelente ubicación

2026-06-06 via Nuitee
A
Alejandra solo_traveller es
1
Pros:

Mucho ruido, he pedido una habitación tranquila y se escuchaba la avenida principal , no siquiera tenía aislamiento las ventanas, en el mensaje que envié me podiran haber dicho que se escuchaba tanto ruido dado que he pedido algo tranquilo y silencioso para poder descansar, el personal algo amable me ofreció otra habitación que daba ala calle también Pero no la avenida y al no tener aislamiento se escuchaba todo también. El peor alojamiento jamás reservado en Booking. No lo recomiendo

Cons:

Mucho ruido, he pedido una habitación tranquila y se escuchaba la avenida principal , no siquiera tenía aislamiento las ventanas, en el mensaje que envié me podiran haber dicho que se escuchaba tanto ruido dado que he pedido algo tranquilo y silencioso para poder descansar, el personal algo amable me ofreció otra habitación que daba ala calle también Pero no la avenida y al no tener aislamiento se escuchaba todo también. El peor alojamiento jamás reservado en Booking. No lo recomiendo

2026-06-04 via Nuitee
C
Claudio solo_traveller cl
8
2026-06-03 via Nuitee
J
Juan couple cl
10
Muy cómodo
Pros:

La atención y buena disposición del personal

2026-06-02 via Nuitee
C
Carole Brownridge solo_traveller gb
10
Felt like coming home!
Pros:

Apart Hotel Providencia was very convenient for where we needed to be. It was located in a quiet one-way street, 10 minutes walk to the Metro, with plenty of cafés and a good few restaurants close by. Depending on which room we were in, there was a decent view. It was clean, with a comfortable bed, a well-equipped kitchen, a good-sized living area and great walk-in wardrobe. The shower was good, with plenty of hot water.
The staff were excellent - pleasant, helpful & friendly.
We stayed three times in the three weeks we were in Chile.

Cons:

Nothing!

2026-05-31 via Nuitee
F
Franceska couple fr
7
Appartement 3 eme étage
Pros:

Accueil aimable Appartement spacieux Douche bien chaude Petit chauffage d’appoint Bon rapport qualité prix

Cons:

Ce n’est pas comme sur les photos le canapé est abîmé Il ne reste qu’un verre à pied et la fenêtre de la salle de bain ne ferme pas Nous avons beaucoup entendu les voitures passer

2026-05-30 via Nuitee
C
Carlos solo_traveller cl
10
Maravilloso
Pros:

Ubicación .

2026-05-29 via Nuitee
Z
Zorana solo_traveller cl
9
EXcelente ubicacion y comodo departamento
Pros:

Excelente ubicación, a pasos de providencia, del metro, de las líneas de autobuses y de supermercado. muchos pequeños restaurantes a buen precio y casa comerciales

Cons:

tuve un problema de salud, por lo que tuve que salir antes de la fecha indicada y no me reembolsaron el total del dinero, pese a que presente el certificado medico

2026-05-28 via Nuitee
A
ANDRES solo_traveller cl
10
2026-05-28 via Nuitee
J
Jose Landsberg solo_traveller br
8
Boa relação custo X benefício. Localização otimo. Conforto + ou -
Pros:

Localização espetacular. Região segura com tudo que voce precisa perto.

Cons:

Cama desconfortável. Banheiro muito pequeno

2026-05-24 via Nuitee
A
angel solo_traveller cl
10
2026-05-23 via Nuitee
G
Gaelle solo_traveller fr
8
Pros:

Emplacement proche centre ville en metro, calme.

Cons:

Il fait un peu froid la nuit en mai

2026-05-19 via Nuitee