Commodore Suites, SureStay Collection by Best Western

Hotels
SureStay Collection by Best Western
8.1 (516 reviews)
Welfare Road 109 , Simpson Bay , sx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Perfect location
Good amenities
Cons:
Cleanliness issues
Outdated facilities
Limited food options

Categories

Cleanliness
6.78
Multiple reviews mentioned issues with cleanliness, including mold and humidity.
Service
9.27
Several reviews highlighted friendly and helpful staff.
Location
9.27
The hotel is well-located near restaurants and the airport, as noted in multiple reviews.
Room Quality
7.28
Some reviews pointed out outdated rooms and other quality concerns.
Amenities
8.27
The rooftop pool and spa were mentioned positively, but limited food options were noted.
Value for Money
8.27
The overall location and service justify the price, according to several reviews.
Food and Beverage
7.28
Limited food options available; breakfast should have been offered.
Overall Experience
8.38
General positive feedback with room for improvement in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Luxurious Accommodation with Prime Location
Located just steps away from Kim Sha Beach, Commodore Suites offers a blend of comfort and convenience. Guests can enjoy the outdoor pool, fitness centre, and garden, along with free private parking. The hotel's air-conditioned rooms are well-equipped with modern amenities and some even offer stunning sea views from a private patio. Unwind in the hot tub or explore nearby Simpson Bay Beach easily accessible from the hotel. With a 24-hour front desk, shuttle service, and free WiFi, your stay is sure to be seamless at Commodore Suites. Book now for a memorable experience in Simpson Bay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXM

Location

Guest Reviews

8.1
Based on 516 reviews
Cleanliness: 6.78
Service: 9.27
Location: 9.27
Room Quality: 7.28
Amenities: 8.27
Value for Money: 8.27
Food and Beverage: 7.28
Overall Experience: 8.38
C
COCODEAU solo_traveller gp
7
2026-08-19 via Nuitee
W
Whitney solo_traveller ai
10
Pros:

The staff was friendly, I can't remember her name .. she was doing housekeeping, plus the supervisor at the front desk... Very respectful lady. The room was ok ...

Cons:

The bathroom needs cleaning a little better... The hot tube upstairs doesn't work . It needs cleaning. The water made my skin itch me and my friends

2026-08-14 via Nuitee
D
Devon couple tt
6
Good value for money
Pros:

The location is exceptional

Cons:

The amenities are a bit dated and with the sealed windows the room was musty

2026-08-13 via Nuitee
P
PRICILLIA couple ag
8
2026-08-10 via Nuitee
S
Samuela solo_traveller bq
6
2026-08-05 via Nuitee
M
Michlene couple ai
8
It was a beautiful short convenient stay
Pros:

The lowkey vibe and set up, I enjoyed the lounge table outside the market garden, I enjoyed the fact that there was a store that you could get almost anything.

Cons:

My fridge wasn’t working. It had a bunch of ice in it that defrosted and was leaking and it wasn’t refrigerating my items

2026-07-20 via Nuitee
N
Nicole family_with_children bl
7
Pros:

Updated large size rooms, clean and quiet.

Cons:

Elevator a bit scary as you think it might break down at any time.
Got a room with bfast included from the store's buffet which was ok but at 7:30am not much was available at all and voucher did not include any beverages (coffee - juice)

2026-07-19 via Nuitee
C
Chantele solo_traveller bq
9
2026-07-09 via Nuitee
R
Robert solo_traveller si
3
Pros:

Only to room is very good.

Cons:

Strangest breakfast ever. You get some coupons for 10usd for breakfast. You need to go to supermarket to buy some prepared food. No milk, cofee...And you can eat it in the room, small hall near supermarket entrance or wherever...
They said they will prepare sofa bed for third person sleeping. Sure they didn t. I had to go twice to reception to get everythiing I need, waited there some time and finally did it myself.
Room cleaning, I m not sure it exists..we never saw anyone do that.
Receptionist..looked like it s hard for her to help me with anything..
Only the room is really ok.

2026-07-05 via Nuitee
A
Alverine solo_traveller sx
8
2026-06-30 via Nuitee
H
Harald solo_traveller bq
6
Overpriced for what it offers.
Pros:

The hotel is well located and just above a supermarket that has about everything, but is quite expensive. There are a lot of food options just around the corner. The parking offered is good.

Cons:

My room smelled very strong of cleaning products (Clorox), so much it really bothered me. Also the furniture has definitely seen better times. All in all the room felt a bit run down, compared to when I stayed there a few years back after they had just opened. Also, 2 days in a row housekeeping didn't clean my room and on the 3rd only after I complained about this. No explanation offered. It seemed sub-par to me. Also the water in the shower would sometimes be lukewarm and sometimes not even that.

2026-06-30 via Nuitee
R
Racheal solo_traveller tt
8
Pros:

The location and the fact that the room was well equipped.

Cons:

The door was kinda hard to close.

2026-06-29 via Nuitee
Z
Zilpah family_with_children tt
9
Very good
Pros:

The breakfast was tasty, a wide assortment of choices and the location downstairs the hotel was very convenient.

Cons:

The front desk staff could have been more flexible in accommodating us prior to the official 1500 hours check-in official time.

2026-06-27 via Nuitee
D
Davis solo_traveller ai
10
Highly recommended
Pros:

It was in close proximity to the airport. Staff was professional and very welcoming. Room was clean.

2026-06-25 via Nuitee
A
Aniyah couple us
10
2026-06-25 via Nuitee
S
Sharon Lowe couple ai
8
Quiet and comfortable
Pros:

Great room.

2026-06-24 via Nuitee
G
Germain couple bl
9
Très bon séjour
Pros:

Endroit bien placé au centre de tout magasin à proximité

Cons:

Juste un peu de clarté dans la chambre la nuit trop de lumière

2026-06-20 via Nuitee
E
Evert couple cw
9
Great stay..
Pros:

Location, quiet and in vicinity of bars and restaurants

Cons:

Coffee machine broke down…

2026-06-17 via Nuitee
C
Carol solo_traveller us
7
I enjoyed my stay. The staff offered me another room.
Pros:

The staff was welcoming and attentive. Location was very convenient.

Cons:

The refrigerator didn’t work properly. The water in the shower did not heat up.

2026-06-14 via Nuitee
A
AvB74 solo_traveller nl
5
2026-06-13 via Nuitee