Holiday Inn Express & Suites Omaha Airport by IHG

Hotels
•
Holiday Inn Express
8.7 (348 reviews)
2010 Abbott Drive , Carter Lake , US
+1 712-847-0777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Comfortable beds
Close to airport / convenient for transfers
Friendly, helpful staff
Free and easy parking
Good room size and furnishings
Cons:
Breakfast quality limited (crumbly waffles, limited meat/yogurt options)
Booking/charging problems (overcharges, at least one double-billing report)
Noise from rooms above / not always quiet
Occasional room service/linen issues (towels/sheets)
Pool reported too hot by a guest
Limited food options in on-site shop / grab-and-go only

Categories

Cleanliness
9.6
Consistently praised across reviews: described as 'clean', 'immaculately clean', with clean sheets, shower and room.
Service
9.2
Staff repeatedly described as friendly, helpful and informative; assisted with shuttle and luggage. Minor service limits noted (staff couldn’t fix noise issues).
Location
9.6
Multiple comments emphasize proximity to the airport (5 minutes) and convenience for short stays or transfers.
Room Quality
8.9
Rooms described as comfortable with very good beds and furnishings; occasional issues reported (noise from rooms above, key card resets, towel/linen service problems).
Amenities
8
Decent basic amenities: free/easy parking and shuttle access; pool and on-site food options received mixed feedback (pool too hot for one guest, limited store food choices).
Value for Money
7.5
Several guests reported pricing/booking problems (charged more than Booking.com, one report of double-billing) which lowered perceived value despite reasonable room quality.
Food and Beverage
7
Breakfast described as mixed-to-negative by several guests (poor quality waffles, limited meat options, single yogurt type), though a few found breakfast acceptable/grab-and-go.
Overall Experience
9.8
Overall very positive sentiment: many guests called it a great stay, would return, praising cleanliness, comfort and staff; negatives (breakfast, billing, noise) were isolated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located in Carter Lake, Holiday Inn Express & Suites Omaha Airport is just a stone's throw away from TD Ameritrade Park Omaha and The Durham Museum, offering easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Unwind in our indoor pool or stay active in the fitness centre during your stay.

Exceptional Services
Benefit from our free shuttle service, business centre, and helpful staff available 24/7 for any assistance you may need. Indulge in snacks from our vending machines and explore nearby attractions like Bemis Center for Contemporary Arts and Mid-America Center.

Book your stay at Holiday Inn Express & Suites Omaha Airport for a memorable experience!

Important information:

Please note that the shuttle service operates daily from 03:00 to 00:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 348 reviews
Cleanliness: 9.6
Service: 9.2
Location: 9.6
Room Quality: 8.9
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 9.8
R
Rodewald • family_with_children • us
9
2026-10-28 • via Nuitee
R
Rodney • couple • us
8
Clean and comfortable. Breakfast was not that good.
Pros:

clean and comfortable

Cons:

breakfast was not great. Waffles were crumbly, no meat of any kind. one type of yogurt.

2026-10-26 • via Nuitee
D
DJ • solo_traveller • us
10
Holiday Inn Spectacular- Bookings.com Not Trustworthy
Cons:

Bookings.com double billed me. Be careful when using this site to book room.

2026-10-15 • via Nuitee
B
Brenda • solo_traveller • us
10
Pros:

Awesome!

2026-10-14 • via Nuitee
B
Bonnie • family_with_children • us
8
Cons:

Charges were higher than my confirmation but was adjusted to be closer to my estimate

2026-10-14 • via Nuitee
S
Shigeo • solo_traveller • jp
7
2026-09-19 • via Nuitee
M
Mari • couple • us
9
We’ll come again when we have a chance!
Pros:

Location- just 5 minutes from the airport,
Free, easy parking
Informative staff
Good breakfast is grab and go Service

Cons:

Access road was flooded after rain

2026-09-18 • via Nuitee
N
Natalia • solo_traveller • pl
10
2026-09-11 • via Nuitee
S
SANDRA • solo_traveller • us
8
2026-09-11 • via Nuitee
N
Natalia • solo_traveller • pl
10
2026-09-11 • via Nuitee
M
Marjorie • family_with_children • us
10
2026-09-10 • via Nuitee
S
Steven • couple • us
10
Pros:

Close to the airport which was really our first priority. The staff were so nice and helpful. The room was clean and the bed was comfortable.

Cons:

N/A

2026-09-07 • via Nuitee
S
Steven • couple • us
10
2026-09-07 • via Nuitee
C
Cynthe • solo_traveller • us
9
Good place close to the airport
Pros:

Clean and close to the airport.

Cons:

Nothing

2026-09-02 • via Nuitee
A
Alejandra • family_with_children • us
10
Recomendado el hotel
Pros:

Si instalaciones muy limpias y sus camas son muy cómodas

2026-08-31 • via Nuitee
A
Angelica • couple • hn
7
Cons:

Everything about the property was fine, but they charged me more than the price that appears at Booking.com. They charged me at least $10 more, which was very disappointing.

2026-08-25 • via Nuitee
J
Joni • couple • us
8
2026-08-20 • via Nuitee
R
Ronald • solo_traveller • us
10
Convenient and great
Pros:

People were more than very helpful.

2026-08-16 • via Nuitee
V
Vickie • solo_traveller • us
10
Great
Pros:

Clean

Cons:

All was good

2026-08-07 • via Nuitee
R
Robert • solo_traveller • us
10
2026-08-05 • via Nuitee