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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location in Istanbul:
Situated just 2.1 km from Suleymaniye Mosque, Sim Hotel offers a prime location for exploring the vibrant city of Istanbul. With easy access to popular attractions like Spice Bazaar and Blue Mosque, guests can immerse themselves in the rich culture of the city.
Modern Amenities:
Experience comfort and convenience with our range of modern amenities. From air conditioning and flat-screen TVs in every room to free WiFi throughout the property, we ensure a pleasant stay for all our guests. Additionally, enjoy the privacy and security of a safety deposit box and the luxury of free toiletries and a hairdryer in your private bathroom.
Exceptional Services:
At Sim Hotel, we go above and beyond to make your stay memorable. With a 24-hour front desk, airport transfers, and attentive room service, we cater to all your needs promptly and efficiently. Book your stay now and indulge in a truly delightful experience at Sim Hotel.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
People 6 years old and over stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.
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Pets
Pets are not allowed.
Location
Guest Reviews
Добро посрещане и настаняване.Осигуриха ни място да паркираме бус пред хотела за което съм много благодарна,местоположението е чудесно в близост до всичко необходимо.С удоволствие ще го посетим отново
L'accueil, la propreté,
Le petit déjeuner, pas beaucoup de variété, tenir compte des étrangers. Il y'avait plus de plats Turk. Vous pouvez proposer des croissants, pain au chocolat. Beaucoup des bruits la nuit
Dårlig rengøring. Selv ved ankomst var værelset ikke rent. Hotellet havde kun fået en renovering ved lobby og udenfor
Great location, good breakfast. The manager deserves special recognition — professional, friendly, and solved our room issue in under 10 minutes. 10/10 for him.
The receptionist was rude, unhelpful, and refused to call the manager — even claiming he would react the same way. She was wrong. She wasted our time and nearly ruined the stay. This behavior is unacceptable for any hotel and needs to be addressed by management.
Location it’ is nice ) and only staff name Fatih was nice and approachable
First of all, the staff really need proper training on how to approach and deal with guests. The service was extremely poor — it honestly felt like we were staying there for free.
The lady at the reception argued with me instead of trying to solve the issue or offer any solution. It felt she is debating with me.(
The restaurant staff were also very cold and unfriendly, as if they were working there unwillingly. There was barely any politeness or welcoming attitude. When we asked for tea in the lobby, the lady in mask replied with an annoyed expression, “It’s chargeable ,” instead of simply asking what kind of tea we would like.
Another unpleasant moment was when we asked a young guy in restaurant for spoons, and he strangely asked, “Why do you need them?” which was honestly shocking.
I’m not even mentioning the room cleanliness — housekeeping barely cleaned the room unless we reminded them multiple times.
Another issue was during breakfast service. We understand that buffet hours end at a certain time, but instead of politely informing guests, the staff started clearing the food away in a rude manner without any warning, which felt very unprofessional and uncomfortable.
The only employee who was genuinely kind and helpful was Fatih (I hope I spelled his name correctly). He was always willing to help and even assisted us in changing the room. Thankfully, he was there. 😅
Overall, the whole experience felt like the employees had no motivation to provide hospitality or basic customer service
They didnt give you exact room you booked they make excuses that they have only small rooms, take care for this hotel to book fir bad experienced
The staff were friendly and efficient, the breakfast very good, and overall very good value for money.
Nil.
Fin dorucak, jako blizu prevoza, uljudno osoblje, Cengiz nas je odusevio.
Jako neorganizovani, kada smo dosli navecr oko 9 smjestili su nas u apartman iako smo rezervisali hotel, morala sam se raspravljati jer je hotel popunjen iako je rezervisam na vrijeme. Apartmani su u drugoj zgradi, uredjenj ali jako bezobrazno od njih. Sobe u hotelu moraju biti cisce, kreveti katastrofa, a cistacice koje pocnu cistizi i lupati ujutro od 7 nemam komentara
Lokacija hotela
Čistoća nije dobra, madraci su propali, nema vode za piće u sobama, nema kuhala za kafu i čaj.
Kvart je loš, sobe premale.
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