Sim Hotel Istanbul Old City

Hotels
7.4 (181 reviews)
Namık Kemal Caddesi, Abdullah Çavuş Sokak No:14, Aksaray, Fatih , Istanbul , tr

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor breakfast
Small rooms
Uncomfortable facilities

Categories

Cleanliness
7.23
Mixed sentiment; some reviews described cleanliness positively while others mentioned issues.
Service
8.2
Positive mentions of helpful staff and responsiveness to requests.
Location
8.74
Many reviews highlighted the convenience of the location near public transport.
Room Quality
6.69
Some guests found rooms small and uncomfortable, with poor facilities.
Amenities
7.22
Comments suggested basic amenities, with mixed quality.
Value for Money
7.68
Fair value mentioned; some reviews indicated it matched budget expectations.
Food and Beverage
6.23
Breakfast quality was commonly criticized.
Overall Experience
7.2
General sentiment was mixed; several positive remarks alongside significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:08

Property Description

Convenient Location in Istanbul:
Situated just 2.1 km from Suleymaniye Mosque, Sim Hotel offers a prime location for exploring the vibrant city of Istanbul. With easy access to popular attractions like Spice Bazaar and Blue Mosque, guests can immerse themselves in the rich culture of the city.

Modern Amenities:
Experience comfort and convenience with our range of modern amenities. From air conditioning and flat-screen TVs in every room to free WiFi throughout the property, we ensure a pleasant stay for all our guests. Additionally, enjoy the privacy and security of a safety deposit box and the luxury of free toiletries and a hairdryer in your private bathroom.

Exceptional Services:
At Sim Hotel, we go above and beyond to make your stay memorable. With a 24-hour front desk, airport transfers, and attentive room service, we cater to all your needs promptly and efficiently. Book your stay now and indulge in a truly delightful experience at Sim Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People 6 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 181 reviews
Cleanliness: 7.23
Service: 8.2
Location: 8.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.23
Overall Experience: 7.2
N
noorizadeh • solo_traveller • de
1
2026-07-04 • via Nuitee
T
talence • solo_traveller • ch
6
Pros:

les personnes de l'hôtel était super gentil la réceptionniste elle est super sympa en plus elle parle super bien français

Cons:

dans la chambre on entend les gens à l'extérieur qui parle

2026-07-01 • via Nuitee
R
Rafail • couple • ru
1
Впечатления ужас иные, район грязный и шумный. До 24 часов городят местные в кафешках, слышимость такая, что невозможно
Cons:

Объект находится в грязном и шумном районе

2026-07-01 • via Nuitee
S
Shener • family_with_children • xk
7
Pros:

Kahvaltı iyi

2026-07-01 • via Nuitee
D
Dildorbek • extended_group • sa
8
2026-06-25 • via Nuitee
S
Shener • solo_traveller • xk
7
Pros:

İyi

2026-06-25 • via Nuitee
P
Paula • couple • ro
10
2026-06-21 • via Nuitee
C
Carlos Ferreira • extended_group • pt
8
Pros:

Geral bom instalações um pouco antigas e degradadas

Cons:

O pequeno almoço sempre o mesmo e pouca qualidade de pão fraco

2026-06-17 • via Nuitee
K
Kovan • extended_group • nl
5
2026-06-16 • via Nuitee
F
FARRUKH • extended_group • uz
8
Pros:

Завтрак отличный.

Cons:

Нет зуб. пасты и питьевой воды в номерах.

2026-06-15 • via Nuitee
M
Melinda Ilona • family_with_children • hu
10
PERFECT
Pros:

Very clean hotel , quiet, and reception guy is very friendly and THANKS FOR THE COFFEE (i searched you last night but you went home) ♥️ we been there for 3days absolutely perfecr location close to everything. Thanks (Melinda)

2026-06-14 • via Nuitee
K
Kraska • extended_group • pl
9
2026-06-04 • via Nuitee
Калбекова • extended_group • kz
10
2026-05-29 • via Nuitee
M
Mukoko • solo_traveller • fr
9
Mais en général s'il faut revenir je reviendrai bien . J'ai passé de bon séjpassé un bon séjour et l
Pros:

L'accueil, la propreté,

Cons:

Le petit déjeuner, pas beaucoup de variété, tenir compte des étrangers. Il y'avait plus de plats Turk. Vous pouvez proposer des croissants, pain au chocolat. Beaucoup des bruits la nuit

2026-05-26 • via Nuitee
Z
Zarrina • family_with_children • ru
4
2026-05-26 • via Nuitee
V
Velina • extended_group • bg
10
Pros:

Добро посрещане и настаняване.Осигуриха ни място да паркираме бус пред хотела за което съм много благодарна,местоположението е чудесно в близост до всичко необходимо.С удоволствие ще го посетим отново

2026-05-26 • via Nuitee
I
Ipek • extended_group • at
1
2026-05-25 • via Nuitee
K
Khoram • extended_group • dk
3
Cons:

Dårlig rengøring. Selv ved ankomst var værelset ikke rent. Hotellet havde kun fået en renovering ved lobby og udenfor

2026-05-25 • via Nuitee
N
Nurdaulet • solo_traveller • kz
10
The manager saved the stay — the receptionist almost ruined it.​​​​​​​​​​​​​​​​
Pros:

Great location, good breakfast. The manager deserves special recognition — professional, friendly, and solved our room issue in under 10 minutes. 10/10 for him.

Cons:

The receptionist was rude, unhelpful, and refused to call the manager — even claiming he would react the same way. She was wrong. She wasted our time and nearly ruined the stay. This behavior is unacceptable for any hotel and needs to be addressed by management.

2026-05-23 • via Nuitee
R
Rysbekova • extended_group • ae
8
Poor service
Pros:

Location it’ is nice ) and only staff name Fatih was nice and approachable

Cons:

First of all, the staff really need proper training on how to approach and deal with guests. The service was extremely poor — it honestly felt like we were staying there for free.

The lady at the reception argued with me instead of trying to solve the issue or offer any solution. It felt she is debating with me.(

The restaurant staff were also very cold and unfriendly, as if they were working there unwillingly. There was barely any politeness or welcoming attitude. When we asked for tea in the lobby, the lady in mask replied with an annoyed expression, “It’s chargeable ,” instead of simply asking what kind of tea we would like.

Another unpleasant moment was when we asked a young guy in restaurant for spoons, and he strangely asked, “Why do you need them?” which was honestly shocking.

I’m not even mentioning the room cleanliness — housekeeping barely cleaned the room unless we reminded them multiple times.

Another issue was during breakfast service. We understand that buffet hours end at a certain time, but instead of politely informing guests, the staff started clearing the food away in a rude manner without any warning, which felt very unprofessional and uncomfortable.

The only employee who was genuinely kind and helpful was Fatih (I hope I spelled his name correctly). He was always willing to help and even assisted us in changing the room. Thankfully, he was there. 😅

Overall, the whole experience felt like the employees had no motivation to provide hospitality or basic customer service

2026-05-18 • via Nuitee