The Lumos Deluxe Resort Hotel & Spa

Stayed here for 10 nights (2 adults and 4 older teens). The hotel is clean and the rooms were fine, though a little tired. The animation team, reception staff, and housekeeping were all excellent. The on-site restaurants were lovely—make sure to book in advance upon arrival because the slots fill up quickly. The Gypsy Cafe located near the hotel also serves a lovely variety of food and gave us a nice change from the buffet; the owner is very attentive toward tourists.

Because the hotel is located far from the airport, it is absolutely worthwhile to pre-book private transport to save time.

Good location, lovely beach, and beautiful area. However, we rated our stay down for two major reasons: First, we booked a shopping trip via the hotel guide to what we were advised was a local shopping centre. This was not the case. We were taken to a local shop (similar to a shack) with highly inflated prices, where the shops adjacent to the hotel sell the same items at a lower cost. The owner states prices are fixed but then significantly inflates the agreed price at the time of payment. I do not recommend using the hotel guide for this.

Second, and most importantly, I experienced highly inappropriate and degrading behaviour from one of the hotel lifeguards. He made highly suggestive comments, crossed personal boundaries, and asked me to meet him outside of my marriage. This completely ruined the comfort of our stay, as I had to actively spend the rest of our holiday avoiding him.

I have since raised a formal complaint regarding this individual through our booking agent. Management needs to ensure that clear boundaries and professional etiquette are strictly enforced with their poolside staff so other female guests do not experience this.

We had an excellent experience at The Lumos Hotel, and a big part of that was thanks to Ismail, the lifeguard. He is truly outstanding at his job and goes above and beyond for all the guests.
Ismail is fantastic with both adults and children. He is always friendly, approachable, and happy to help whenever anyone needs assistance. The kids absolutely loved him because he made their time around the pool so much fun, especially when helping them on the slides and encouraging them safely. He has a great way of interacting with children that keeps them entertained while making sure they are always safe.
What impressed us most was his professionalism. He is constantly alert and has his eyes on everything happening around the pool area. You can relax knowing that Ismail is paying attention and taking his responsibilities seriously. He creates a safe, enjoyable atmosphere for everyone and is a real credit to The Lumos Hotel.

We stayed at this hotel with two families of seven. Due to a flight delay and being checked into the wrong hotel, the manager at this hotel was helpful, calming us down, and showing us the hotel grounds and rooms while we were resolving the issue with the tour operator. The food is good; you won't go hungry. The service is good, but the bartenders are surly. The rooms are cleaned daily. The beach is clean, with small pebbles and a good entry into the sea, but small children need life rings or armbands. The entertainment staff is top-notch, and the guys are great: men versus women shows, magic tricks, different activities every day for both adults and children, yoga, aqua, bossa, darts, and volleyball. We went to a beach party with the entertainers and were delighted. The fire show, foam rolling, and transformers were top-notch. A big thank you to Margo at Aqua for helping with everything. We highly recommend this hotel and will be back.

We had a really lovely stay at the hotel. Staff was always friendly and helpful, and there was plenty to do inside and around the hotel to keep the family entertained.

Everything was good. Food, clean, staff, animations.
Greatings and thanks for Deniz - crazy animator :)

We stayed at this hotel with my son from June 4 to June 18. We came to this hotel for the second time. The room is cozy, there is a minibar: cola, fanta, sprite, 2 apple juices, water. They cleaned every day, changed the towels when we asked. The food in the restaurant is delicious, we did not leave hungry, but the concept of the hotel is more family-friendly, and there was a lot of spicy food, which is not suitable for every child. We would recommend making 2-3 types of porridge at the hotel in the morning. The sea is warm, the beach is clean, 5+, the staff there is very friendly, they will always come to help, the entrance to the sea is good. The animation speaks 4 languages, every day there are different activities for both children and adults. In the evening there is a children's disco, then a show for adults, either the animation team puts on or a show from the city. We went to the fruit party and we really liked it. We also went to the beach party, which runs from 8:00 PM to 11:30 PM. Our 8-year-old really enjoyed it. There were transformers, a fire show, and a foam disco. I'd also like to highlight the entertainers who were jumping around day and night, entertaining all the guests: Hamza, Deniz, Dj, Margo, Sami, and Ozlem in the mini club. They were great—respect and a huge hello to you.

Our stay at the hotel was truly wonderful. The food was delicious, fresh, and very diverse every day. The rooms were clean, comfortable, and well maintained. The quality of service was at the highest level, and the staff were very warm, friendly, smiling, and always ready to help.
The animation team was especially outstanding — they made me love them so much. They were energetic and fun, and made every day more interesting and enjoyable. They truly left me with unforgettable memories. The highlight of our stay was the disco. The atmosphere was amazing, and DJ Dogukan was absolutely fantastic! His music, energy, and interaction with the guests made every night unforgettable. He created great fun for everyone and an excellent vibe.
Many thanks to the entire hotel team for such a beautiful experience. We had a really great time and would happily come back again!

Einfach alles,von Zimmer bis Strand.Sehr gute Service,Essen,Gästebetreuung
Alle unsere Erwartungen waren übertroffen

Great hotel, holiday is fantastic the food is great with plenty of options. Staff are brilliant and will go out their way to help my child’s dietary option. Will definitely be back here again!

Good food and good entertainment ❤️ room was clean good activities and good tan good Turkish night and good shows I liked the yoga and aqua gym and thanks to all the staff and entertainment team I would come again

Best family holiday we’ve been on to date, 24 hour all inclusive (drinks) you could go and get a drink at 2am if need be, the best air conditioning(no bugs) , such a multi cultural crowd family’s from everywhere, the foyer is pure luxury, local shops less than 5 minute walk, the beach is across the road and still included in the all inclusive serving food and drinks and the kids really enjoyed the slides and splash park we would definitely come back here again

We stayed 2 weeks in June 2025. The sea and the beach were amazing. The room was ok, had some problems with air conditioning, shampoo and shower gel were never refilled so we had to go and ask for a refill.
The food. Desserts were great, the other food was good but not a big choice for kids.
The animation could be better, the evening programs were boring, and the kids disco lasted 15 minutes the most.

We started here only for one night on our way further to Alanya cost. Location was good, not too far from Gazipasa airport.

Very good hotel and service. The food is delicious, with a daily rotation of dishes. There are interesting evening shows. The sea is just a stone's throw from the hotel and is always clean, but it's best to reserve a seat in advance, as getting a spot in the shade is unlikely. The alcohol is the same everywhere and probably leaves much to be desired. They don't skimp on the cocktails; if you don't like strong drinks, ask for less. The desserts were delicious. Overall, everything was great; I'll definitely be back! I'd like to express special gratitude to the reception staff, especially Atakan—he's responsive, polite, and always willing to help and advise. Thank you, team, you're the best!

The animation team behind Lumos de Lux has truly outdone themselves. Every frame is meticulously crafted, blending vibrant colors, fluid motion, and striking visual storytelling that pulls the viewer right into the world. The attention to detail in character expressions, environments, and transitions reflects not just technical skill but a deep passion for the craft. Each scene feels alive, immersive, and thoughtfully designed, making the visual experience unforgettable.

Equally impressive is the music, which perfectly complements the animation. The score is both evocative and dynamic, enhancing every moment with emotion and energy. From subtle, atmospheric undertones to soaring crescendos, the soundtrack captures the essence of the story and elevates each scene to new heights. The synergy between visuals and music in Lumos de Lux creates a cinematic experience that is truly magical.

Together, the animation and music team have crafted a masterpiece that delights the eyes and moves the heart—a testament to creativity, skill, and collaboration at the highest level.

I recommend lumos hotel and I had a best experience, me and my kids had thier best experience in game center with talented experienced people and thier food were also nice and nice play ground for children and pool and so on

I had such a wonderful experience with the entertainment staff at kid play and would love to share my gratitude. They took care of my two kids with so much love, care, and professionalism that I felt completely at ease leaving them there. The environment is spotless and very well maintained, which gave me even more confidence knowing my children were in a clean and safe space.

A very special thank you goes to the three amazing ladies – Sibel, Ayse, and Havva – who went above and beyond to make sure my kids were happy, engaged, and comfortable throughout their time. Their warmth, patience, and kindness truly made the experience exceptional.

I would absolutely recommend the entrainment staff at Kid Play to any parent looking for a caring and professional place for their children.

ROOM - 1311 Third Floor

Air Conditioning worked well. Pillow and mattress were comfortable. Double bed with an extra single bed. Corner lamp had an electrical fault I had to put my shoe under cable to keep it on. Fridge with water, small cans Sprite, Fanta but no milk. Kettle, coffee, fruit teas (took our own tea bags). - ask at lounge bar for milk carton. Beware- small Fanta, Sprite cans are only free 1st day at 3€ each you could have a big Bill on check-out. Plenty of drawers and hangers, free safe. Balcony faced the sea, no excessive noise at night.
BATHROOM- Lovely large shower with hand shower. Light under mirror, useful for night - no extractor noise. Soap, shampoo, shower gel in small bottles, also liquid soap by the sink and shower gel dispenser. Small maintenance issues - no filter on sink tap so water shot onto floor, hairdryer with exposed wires, pedal on bin broken.

FOOD
BREAKFAST - Soup (grandson liked this), fresh bread, rolls, small croissants. Eggs - scrambled, boiled, fried, Omelettes made to order. Children's cereals, melon, pink grapefruit, other fruits. Lift up toasting machine heavy and hot - risk to unsupervised children.

LUNCH & DINNER
Soup, fresh bead and rolls. Salads- cucumber, mixed lettuce, tomatoes, olives, couscous. Would have liked cold tuna, cold meats for lunchtime. Chips, chicken, not many green vegetables. There was lots of choice, but taste and quality not always there. Salmon ruined by not being filleted. There was a tremendous amount of food waste, so it wasn't just us that thought this. Desserts 🍰 usually my favourite. They all look really nice but once you have tried a few they all taste similar. Baklava and Creme caramel were nice. Fresh melon, watermelon, peaches, banana's were good. No Ice Cream which is what you want when it's 38/40 degrees.

DRINKS - Not Ultra All Inclusive as advertised. No Branded drinks such as Baileys, Malibu cheap alternatives were horrible. Rosè wine was sour, white and red wine were ok. Cocktails were sickly only nice one was Mojito. Champagne was a drinkable sparkling wine. Bar staff were friendly, worked hard, but queues as not enough staff. Coffee and hot chocolate from the machine were good. Machine with orange juice, pineapple etc weren't nice. Sprite and Coca-Cola were a saviour. I had duty free pink gin which I brought down in my flask and mixed with Sprite. Fridges around with bottled water. Iced Tea with peach syrup was nice. I'm a quality not quantity drinker, so this was a big disappointment.
WiFi worked well everywhere, including on the beach.

POOLS
Pool towels were provided. Hand in used towels and you get a card. Hand the card in to get clean ones.
Pool across the road had slides, a pool, snack bar with burgers chips and salads. Ice lollys for 1 hour a day. Very loud booming music. Our Grandsons did enjoy it there. There is a bridge going across the road from one pool to the other but this is only used for staff. If it was used then the hotel wouldn't have wet trails through the lobby.
Quieter pool with bridge across the middle. You had to get up early to get a sunbed (thanks to Son and Daughter In Law) then you were surrounded by unused sunbeds for a lot of the day. There are only 3 rows of sunbeds but plenty of room for more. Safety Issue's - excess water not cleared up. Adults and children were slipping over all the time. Outside toilet was very wet on the floor with overflowing small bin for toilet paper, never saw it cleaned. Timer on the light after 30 seconds you were plunged into darkness had to wave to get it back on. Very annoying all for saving money but make it longer.

SPA
Didn't use as was 60€. Inside pool had 4 sunbeds and water was freezing no jets in whirlpool.

LOCATION
This hotel is half an hour from Alanya, about 3 hours from Antalya Airport in a private transfer. There are a few bars, shops,Supermarkets. GYPSY LOUNGE nearby had lovely food and friendly service from Ali. This is a family hotel if you just want to spend by the pool with your children, if you get up early for a sunbed.

SUMMARY
The Hotel Management need to make improvements to gain true 5* Ultra All Inclusive -
1. Improve quality of drinks.
2. More Sunbeds.
3. More Staff.
4. Dining - Fillet the fish, offer ice cream in a freezer.
5. Rooms are getting a bit dated, maintenance should be done.
We enjoyed the holiday as we had our family, so we made the best of it.