Citadines OMR Chennai

Hotels
Citadines
9.2 (2686 reviews)
290, Rajiv Gandhi Salai (OMR), Sholinganallur , Chennai , in

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff support
Great room quality
Nice amenities
Good food
Cons:
Some concerns with location

Categories

Cleanliness
9.19
Rooms were well maintained and housekeeping did a good job ensuring cleanliness.
Service
9.66
Staff members were extremely polite, supportive, and cooperative. Special mentions of helpful staff.
Location
8.2
Some complaints about location mentioned, but not a major issue.
Room Quality
9.65
Rooms were clean, comfortable, and well maintained.
Amenities
9.18
Excellent amenities including a nice pool and gym. Positive feedback on the overall facilities.
Value for Money
9.14
Experience worth more than the amount spent.
Food and Beverage
9.19
Food was excellent and dining services were fast and high quality.
Overall Experience
9.36
Overall experience was highly rated with many positive sentiments shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation

Experience a blend of comfort and style at Citadines OMR Chennai. Each room is equipped with modern amenities, ensuring a relaxing stay. From the flat-screen TV to the cozy seating area, we have everything you need for a perfect getaway.

Gourmet Dining Options

Indulge in a culinary journey at our on-site restaurants. From European delicacies to authentic North Indian flavors, our diverse menu is sure to tantalize your taste buds. Start your day with a delicious continental breakfast or savor a hearty meal after a long day of sightseeing.

Wellness Retreat

Unwind and rejuvenate at our wellness area, featuring a hot tub and sauna. Whether you want to relax your muscles after a workout or simply pamper yourself, our facilities are designed to help you feel refreshed and invigorated.

Book your stay at Citadines OMR Chennai for a memorable and enjoyable experience.

Important information:

Bookings of 5 rooms and above will be subject to hotel confirmationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2686 reviews
Cleanliness: 9.19
Service: 9.66
Location: 8.2
Room Quality: 9.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
R
R4837TIpradeeps Friends getaway
8
Great
Pros:

It was good and neat.
The staffs were nice

2026-06-11 via Tripadvisor
S
spybarun Couples
10
Best Experience
Pros:

Everything is good about citadines from stay to breakfast. Staffs here are really nice and welcoming. Fahim and Kilen surprised us with a birthday cake which was really fantastic.

2026-06-11 via Tripadvisor
S
shanker extended_group in
10
2026-06-11 via Nuitee
B
Bakhytzhan solo_traveller kz
10
Pros:

This hotel in Chennai, India, is my favorite hotel. Today, I accidentally lost my earphones at the hotel, and Mr. Sithiram and the manager, Mr. Naveen, kindly helped me find them. I am truly grateful for their support and kindness.

If you are planning to visit Chennai, I highly recommend staying at this hotel. You will not regret it. Everything here is excellent, and the service is outstanding.

2026-06-11 via Nuitee
P
Prasanna solo_traveller in
10
2026-06-11 via Nuitee
5
551yashwanthy Family
10
Perfect place to stay for families.
Pros:

It was an amazing stay for my family at citadines.I truly appreciate the team members hospitality.Specially Fahim,Ashok,washim,Pihu,Injamamul and Sitaram were outstanding.Franka and other housekeeping team members were so attentive in helping us throughout our stay.

2026-06-10 via Tripadvisor
6
607anantv Couples
10
Great
Pros:

Great stay, service, onboarding and check out was seamless with help of Fahim, also helpful with our stay

2026-06-10 via Tripadvisor
N
Nandakumar solo_traveller in
10
Pros:

Family room

2026-06-09 via Nuitee
R
RaviP1748 Solo travel
10
Great overall
Pros:

Good. Food quality and taste needs to be improved

2026-06-08 via Tripadvisor
V
vedharithys Couples
10
Fun night
Pros:

The staffs were friendly especially fahim! We had a great stay

2026-06-08 via Tripadvisor
E
Excursion41352769029 Business
10
Comfortable stay
Pros:

Nice appointment
Staff Mr. Fahim and Kilen was doing good hospitality

2026-06-07 via Tripadvisor
D
DINESH solo_traveller in
10
2026-06-05 via Nuitee
M
mohan solo_traveller in
10
2026-06-04 via Nuitee
R
Rohit solo_traveller in
9
2026-06-03 via Nuitee
J
Jain family_with_children in
8
Nice stay.
Pros:

Overall nice stay. Room was clean, facilities were as expected.

Cons:

Wifi speed at room was 25Mbps which I consider as low, I travelled for work and with this speed its very difficult to manage.

2026-06-01 via Nuitee
P
Pranay couple in
6
Cons:

The AC didn’t work at night

2026-05-31 via Nuitee
N
Naveen solo_traveller in
10
Pros:

Ambience

Cons:

Nil

2026-05-29 via Nuitee
V
Vicky solo_traveller in
10
2026-05-29 via Nuitee
A
Ayesha solo_traveller in
7
Pros:

We were in the single room 208 with kitchen on the 16 17 and noticed pillows and bedsheets were old and fungus on the walls on the head side later we were given the double room with kitchen 124 which was excellent.

Cons:

The pillow cover and bedsheets

2026-05-23 via Nuitee
V
Vicent solo_traveller tz
10
Pros:

Customer service is super

Cons:

The staff are very kind, environmental

2026-05-22 via Nuitee