Hyatt House Mexico City Santa Fe

Hotels
•
Hyatt House
8.8 (340 reviews)
Prol Vasco De Quiroga 4001 Santa Fe Cuajimalpa , Mexico City , MX
+52 55 5282 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
Pool unavailable
Parking charges

Categories

Cleanliness
7.88
Several reviews mentioned cleanliness issues, especially in dining areas and carpets.
Service
9.55
Guests highlighted the friendliness and helpfulness of the staff.
Location
9.39
The hotel is well-located for nearby medical centers and attractions.
Room Quality
9.14
Rooms were described as spacious and comfortable.
Amenities
7.87
The unavailability of the pool negatively affected the amenities rating.
Value for Money
8.83
Considered acceptable but slightly affected by additional charges for parking.
Food and Beverage
8.38
Breakfast was noted positively, although some found it lacking in taste.
Overall Experience
9.35
Generally favorable, with guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:04

Property Description

Luxurious Accommodations
Hyatt House Mexico City Santa Fe offers elegant guest rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. The private bathrooms feature complimentary toiletries and a hairdryer, ensuring a comfortable stay for all guests.

Exceptional Dining Experience
Guests can indulge in a delicious buffet breakfast and savour International cuisine at the hotel's restaurant. Whether you're a food enthusiast or simply looking to unwind, the culinary offerings at Hyatt House Mexico City are sure to delight your taste buds.

Convenient Facilities and Services
From a fitness centre and billiards room to a business centre and 24-hour front desk, this 4-star hotel caters to all your needs. Additional conveniences like an ATM, newspapers, and bilingual staff enhance the overall guest experience.

Experience unparalleled comfort and hospitality at Hyatt House Mexico City Santa Fe. Book your stay now for a memorable visit!

Important information:

"Conectividad directa con Hospital ABC por puente peatonal"
"Direct connectivity to ABC Hospital via pedestrian bridge"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Nov 5, 2025 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 340 reviews
Cleanliness: 7.88
Service: 9.55
Location: 9.39
Room Quality: 9.14
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
L
Lorena • solo_traveller • co
9
Curso ABC
Pros:

El desayuno con huevos al gusto y opciones mexicanas disponibles. La ubicación cerca del ABC en una zona segura aunque lejos de la parte turística. Gimnasio bien dotado 24 horas y nos permitieron hacer check in antes de la hora pactada.
La habitación tenía servicios y espacio agradable

Cons:

Hicimos una pequeña petición en el lobby y no fue gestionada.
Pueden tener más amennities teniendo en cuenta que es ****

2026-09-07 • via Nuitee
B
Bianca • couple • pa
10
Pros:

El personal fue súper amable y atento. Instalaciones limpias y cómodas.

2026-09-07 • via Nuitee
P
Paola • couple • cr
8
2026-09-06 • via Nuitee
S
Salvador Alejandro • couple • mx
8
Cons:

Pedi dos veces factura y no me contestaron. Hasta 4 dias despues me la hicieron

2026-08-27 • via Nuitee
M
Marcial • solo_traveller • ve
8
Pros:

Security and airport proximity

Cons:

To small bed

2026-08-26 • via Nuitee
C
Ciro • extended_group • co
10
2026-08-26 • via Nuitee
M
Miriam • solo_traveller • mx
9
Pros:

La conexión con el hospital ABC. Quedó perfecta para mi curso

2026-08-24 • via Nuitee
R
Rosa Elena • solo_traveller • mx
4
Cons:

Estaba sucio y muy caro

2026-08-16 • via Nuitee
G
Guillermo • solo_traveller • mx
9
2026-08-15 • via Nuitee
G
Guillermo • solo_traveller • mx
9
2026-08-15 • via Nuitee
D
Diego • family_with_children • mx
10
2026-08-12 • via Nuitee
Z
Zoila • solo_traveller • pe
9
Pros:

La atención

Cons:

El check in es muy tarde 3pm y el check out muy temprano 12pm

2026-08-11 • via Nuitee
M
Macg • solo_traveller • mx
10
👍🏻
Pros:

Todo

Cons:

Nada

2026-08-10 • via Nuitee
J
Jose Francisco • couple • mx
7
2026-08-07 • via Nuitee
M
Martinez • solo_traveller • mx
10
Pros:

Es espacio de habitacion es muy bueno, y que tenga un y cobertor extra en fue de gran ayuda

2026-08-06 • via Nuitee
O
Oriana • solo_traveller • co
10
2026-08-05 • via Nuitee
L
Lilia Edith • solo_traveller • mx
7
Pros:

Ubicación y desayuno incluido

Cons:

La habitación que yo reserve decía claramente cama EXTRA grande. Me dieron una Queen

2026-08-04 • via Nuitee
M
Maria Rosario • solo_traveller • mx
10
Hotel amplio y moderno
Pros:

Las instalaciones y la atención del personal. También ofrece un desayuno rico y variado

Cons:

Todo muy bien.

2026-08-03 • via Nuitee
P
Pablo • solo_traveller • mx
10
Pros:

La ubicación y comodidad

Cons:

La piscina no estába disponible

2026-08-02 • via Nuitee
E
ESTEBAN • solo_traveller • mx
10
Pros:

La limpieza, las instalaciones comunes y las habitaciones, así como el desayuno incluido

Cons:

Que el estacionamiento tiene un costo adicional

2026-07-18 • via Nuitee