Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Hiking
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Well-equipped amenities
Cons:
Uncomfortable mattress
Initial service delay
Limited parking

Categories

Cleanliness
8.3
The cleanliness was standard, but there were mentions of outdated amenities and some maintenance issues.
Service
9.3
The service was described positively with staff being helpful, though there were instances of initial unavailability.
Location
9.3
Location received high praise for its proximity to the old town and transport facilities.
Room Quality
8.3
Room quality faced some criticism, especially regarding mattress comfort and limited space.
Amenities
9.3
Amenities were well-equipped and suitable for guests looking for a longer stay.
Value for Money
8.8
Guests felt that the price was logical considering the location and amenities.
Food and Beverage
8.3
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was largely positive, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:27

Property Description

Central Location
Located just steps away from the Historical Museum of Chania and the Old Venetian Port of Chania, Alena Apartments offer a prime spot for exploring the vibrant city.

Comfortable Accommodation
Each apartment at Alena is equipped with air conditioning, a kitchenette, and a private bathroom, ensuring a comfortable stay for guests. Some units even boast balconies or furnished terraces for relaxation.

Convenient Amenities
With free WiFi, pet-friendly policy, and complimentary bicycle rental, guests can enjoy modern conveniences during their visit. Additionally, the proximity to taverns, supermarkets, and the central bus station makes exploring the area a breeze.

Book now to experience the perfect blend of comfort and convenience at Alena Apartments.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 479 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
L
Lesley couple nz
8
Easy for exploring Chania
Pros:

Perfect location, nice staff and good value

Cons:

Nothing

2026-07-25 via Nuitee
B
Benedetta couple it
9
2026-07-24 via Nuitee
C
Cipolli couple it
7
2026-07-23 via Nuitee
S
salvi couple it
5
Pros:

La posizione strategica

Cons:

Terrazzo per il quale si paga dopo la camera è invivibile dalle 09 di mattina alle 20 di sera
Aria condizionata mobile rumorosa posta la centro della camera

2026-07-21 via Nuitee
V
Vaggelis solo_traveller gr
8
2026-07-21 via Nuitee
P
PINDAROU solo_traveller cy
10
2026-07-20 via Nuitee
Ελένη couple cy
9
2026-07-20 via Nuitee
A
AIKATERINI ANGELOPOULOU solo_traveller gr
9
2026-07-18 via Nuitee
O
Ossama solo_traveller gr
10
2026-07-18 via Nuitee
S
Salvatore couple it
7
2026-07-17 via Nuitee
M
Martina couple it
10
Pros:

Silenziosa anche se su una strada, balconcino attrezzato con stendino e tavolo, bagno nuovissimo, piccola cucina

2026-07-15 via Nuitee
A
Anna couple bg
8
2026-07-15 via Nuitee
M
MANUELO couple gr
5
2026-07-15 via Nuitee
M
Monika solo_traveller pl
10
Pros:

przestronny pokój. bardzo dobra lokalizacja i miły i pomocny gospodarz

2026-07-13 via Nuitee
A
Anastasiya couple pl
6
Okay to stay for one night
Pros:

The place is really close to the bus station, staff is nice, bedding sheets were clean, there was also a nice terrace in our room with seabeds
Air conditioner worked smoothly

Cons:

The furniture in the apartment is old, the bed could be better, as well as overall tidiness. For example, it was not pleasant to go to shower, and there were strange wires sticking out of the wall in bedroom

2026-07-13 via Nuitee
H
Hamed solo_traveller us
10
Pros:

Excellent central location right by the main bus station and the main square
Special thanks tp Alena and George for accomodating us with early checkin, we were travelling with baby so kt was very important to us.
Staff was very helpful in anything we needed, Espresso coffee machine was very good to have cup of coffee early morning in balcony with mountainview.
George personally dropped us to airport wgich was very kind of him

Cons:

Everything was beyond excellent

2026-07-13 via Nuitee
A
Antonio solo_traveller it
9
2026-07-13 via Nuitee
L
Loredana solo_traveller it
7
Pros:

Ottima la posizione: vicinissimo al capolinea degli autobus che portano alle principali spiagge e anche al centro dove passeggiare /cenare/fare shopping.

Cons:

In camera, i fornelli non funzionavano bene e il forno era rotto (comunque dopo che lo abbiamo segnalato, c'è l'hanno sostituito), inoltre mancava l'asciugacapelli. Il balconcino era veramente piccolo e le pulizie della camera sporadiche.

2026-07-12 via Nuitee
G
Gaetano solo_traveller it
9
Centrale e con ampio terrazzo
Pros:

La posizione, centrale ma silenziosa.
Il terrazzo, ampio.
Lo staff, gentile e disponibile ad accogliere le richieste effettuate durante il soggiorno.

Cons:

L'alloggio potrebbe essere migliorato in alcuni dettagli funzionali, ad esempio la doccia.

2026-07-11 via Nuitee
I
Ibrahim solo_traveller gb
7
2026-07-09 via Nuitee