Mitsui Garden Hotel Kyobashi - Tokyo Station

Hotels
Mitsui Garden
8.4 (3476 reviews)
Chuo-ku Kyobashi 1-3-6 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location near Tokyo Station
Cons:
Room sizes are small
Limited amenities and poor breakfast

Categories

Cleanliness
8.39
Overall cleanliness was noted, but some reviews mentioned issues such as unclean amenities.
Service
9.16
Staff received positive feedback for being friendly, professional, and responsive to requests.
Location
9.4
The location was frequently praised for its convenience and access to public transport.
Room Quality
7.85
Some guests found the room space inadequate, with comments about poor design and small sizes.
Amenities
7.88
Amenities were described as lacking in variety, particularly in terms of bathroom supplies and coffee makers.
Value for Money
7.84
Guests felt the cost was too high relative to the quality and size of the rooms.
Food and Beverage
7.89
Breakfast and snack offerings were noted to be below expectations, impacting overall satisfaction.
Overall Experience
8.76
Mixed feelings due to high price against lack of certain amenities and room size, but great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:57

Property Description

Prime Location in Tokyo

Located just a short walk from JR Tokyo Station, Mitsui Garden Hotel Kyobashi offers convenience and comfort in the bustling heart of Tokyo.

Modern Rooms with Essential Amenities

The air-conditioned rooms feature contemporary design, flat-screen TVs, and en suite bathrooms with complimentary toiletries.

Convenient Services and Nearby Attractions

Enjoy free WiFi, luggage storage, and daily maid service during your stay. Explore nearby attractions like Ginza shopping district and Tokyo Disney Resort easily accessible by train.

Book now to experience the perfect blend of convenience and comfort at Mitsui Garden Hotel Kyobashi.

Important information:

Children aged 0–5 years can stay free of charge when using existing bedding. Children aged 6 years and above are charged the same rate as adults.

Please note that additional guests above the maximum unit occupancy may require additional reservations.

Please note that housekeeping service is offered every 3 days. Additional services can be requested.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3476 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.76
P
Petr extended_group cz
7
2026-08-29 via Nuitee
T
TINGLING extended_group tw
5
Pros:

The hotel has a really good location. Just a 10-minute walk from Tokyo Station.

Cons:

The room has a humid smell; however, the hotel does not provide a dehumidifier.
The staff at the reception was not very helpful.

2026-08-29 via Nuitee
E
ERI couple jp
6
2026-08-28 via Nuitee
A
Anne solo_traveller de
9
2026-08-28 via Nuitee
M
Marian couple es
8
2026-08-28 via Nuitee
T
Taylor solo_traveller sg
8
Pros:

Very friendly and helpful staff who helped to find suitable locations for food and provided directions. The staff were also on duty during wee hours of the day and were calm and orderly even during sudden occurrences, such as the earthquake I experienced on my last day. It is also very close to Yaechika, the underground mall that leads to Tokyo Station.

Cons:

Older folks may not like the bed or pillows, as they are very soft and may not be suitable. The room I booked was also rather small and cramped, even as a room for two. Other than that, if you're a solo traveler, I highly recommend staying here.

2026-08-27 via Nuitee
B
Bright solo_traveller au
8
Pros:

Location

Cons:

Room carpet needs clean...smells Pillows terrible

2026-08-27 via Nuitee
W
Warakhun Chan solo_traveller be
7
2026-08-27 via Nuitee
M
Melissa couple gb
10
Amazing service
Pros:

The rooms were clean and spacious. The amenities provided were also very useful. They let us check-in early and check our was very quick. The team were also very sweet as to greet us a happy wedding and lovely honeymoon. Overall, amazing service!

Cons:

None

2026-08-27 via Nuitee
H
Hurni couple ch
8
Pros:

Die Lage war perfekt! Wir waren mit dem Zimmerkomfort und Sauberkeit der Betten sehr zufrieden. Das Badezimmer war nicht so gemütlich, zu wenig Ablagefläche, das Bad hat beim rein- und aussteigen geknatscht, zu wenige Aufhängemöglichkeiten im Badezimmer, die Couch hatte hinten unschöne ungereinigte Flächen, und ich hatte den Eindruck dass die Schlappen aus dem Zimmer bereits vorher von einem anderen Gast benutzt wurden und für uns einfach gereinigt wurden.
Das Rezeprionspwrsonal war sehr zuvorkommend und sehr freundlich.
Die Lage war super, uns hat es sehr gut gefallen.

2026-08-26 via Nuitee
R
Rob couple gb
10
2026-08-26 via Nuitee
D
Diana Panzica solo_traveller it
8
Pros:

Struttura nuova e super pulita. Vicina alla stazione e alla fermata della metro

Cons:

La colazione troppo asiatica e poco internazionale

2026-08-26 via Nuitee
N
Nathan solo_traveller au
9
Pros:

Excellent staff clean rooms great sleep.

Cons:

The coffee

2026-08-26 via Nuitee
Z
Zanhui extended_group us
10
2026-08-26 via Nuitee
R
Robert couple au
8
2026-08-26 via Nuitee
R
Raymond Jean solo_traveller ch
9
Pros:

Great location near the station. The.room was clean, and comfortable.

2026-08-25 via Nuitee
S
Soranosuke solo_traveller jp
9
2026-08-25 via Nuitee
B
Bax solo_traveller be
8
2026-08-25 via Nuitee
T
tzu hsuan couple tw
9
Pros:

床很好睡

2026-08-25 via Nuitee
G
Gaukhar family_with_children kz
10
Чистый, тихий отель. Вежливый персонал. Хорошие завтраки. Удобное расположение
Pros:

Очень удобное расположение

Cons:

Все понравилось.

2026-08-24 via Nuitee