Mercure Singapore Bugis

Hotels
Mercure
7.9 (1790 reviews)
122 Middle Road , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Phone system issues

Categories

Cleanliness
7.99
General sentiment is positive regarding cleanliness.
Service
8.46
Exceptional service was noted throughout the reviews.
Location
8.5
This area is centrally located and convenient for MRT.
Room Quality
6.95
Rooms are often described as small, but design is noted to be effective.
Amenities
7.98
Amenities like the pool and breakfast facilities received positive mentions.
Value for Money
7.44
Good value noted for its central location and facilities.
Food and Beverage
7.99
Breakfast was described positively, although there were some mentions of issues.
Overall Experience
7.86
General sentiment indicates a good experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:15

Property Description

Luxurious Amenities
Enjoy the outdoor infinity pool with a hot tub and skydeck offering panoramic city views.

Convenient Location
Explore Bugis Street's shopping options, just steps away, and easily access Bugis MRT Station for city-wide adventures.

Modern Comforts
Relax in air-conditioned rooms with flat-screen TVs, city views, and stylish en suite bathrooms with rain showers.

Experience luxury and convenience at Mercure Singapore Bugis - book your stay now.

Important information:

For security and compliance with national regulations, a physical passport or NRIC must be presented at check-in. Other IDs such as Singpass, work permits, long-term passes, driving licenses, and membership cards are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 1790 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.86
C
Claudio solo_traveller ch
8
2026-06-06 via Nuitee
T
Thái Bình solo_traveller sg
6
2026-06-05 via Nuitee
L
Laura solo_traveller hk
7
2026-06-01 via Nuitee
S
Sue extended_group nz
8
Great stay in central spot.
Pros:

Great location. Clean. Nice reception and pool area.

Cons:

The bathroom. A glass box for the shower and toilet. Too cramped.

2026-06-01 via Nuitee
L
Lusman Winarto solo_traveller jp
10
Pros:

Great location in a lively area.

Cons:

The shower door is too small. I cannot fit properly when closing the door.

2026-05-29 via Nuitee
C
Christian solo_traveller de
8
Pros:

Trinkwasser im zimmer. Gute Lage.

Cons:

Größe des zimmers

2026-05-29 via Nuitee
S
Seng Fei extended_group sg
7
2026-05-28 via Nuitee
S
Seng Fei couple sg
7
2026-05-28 via Nuitee
L
laurent solo_traveller fr
3
Expérience tres tres malheureuse
Pros:

Les lits étaient confortables et la chambre était disponible à notre arrivée à 9h
La douche était tres agréable

Cons:

Le manque d'intimité avec les WC, qui étaient tres tres proches du lit
Le manque d'insonorisation de la chambre : on entendait les conversations et les ronflements des voisins, ce qui est INADMISSIBLE
La taille de la chambre, vraiment très très petite
Le petit déjeuner était tres varié mais la qualité laissait vraiment à désirer : fruits sans saveur, viennoiseries et pain tres moyen, etc
Nous regrettons d' avoir réservé à notre retour le 14 juin (non annulable) et espérons de tout cœur que nous aurons une meilleure expérience

2026-05-28 via Nuitee
H
Halldor extended_group dk
8
Pros:

Godt hotel med central beliggenhed

Cons:

Lever dog ikke op til 4 stjerner

2026-05-26 via Nuitee
P
Paul solo_traveller de
8
2026-05-26 via Nuitee
B
Burcu couple tr
7
Very good location and trustable hotel
Pros:

Location, cleanleness

Cons:

Guests were swimming with their clothes which is not hygienic. Curtains could be roller blind. And toilets in the room were from glass and nearly open that you don’t have privacy. And bidet would be nice to have in toilets.

2026-05-26 via Nuitee
E
Erika Huang solo_traveller jp
9
2026-05-25 via Nuitee
S
Seng Fei couple sg
10
2026-05-22 via Nuitee
F
Fabio solo_traveller it
5
Buona posizione, il resto da dimenticare
Pros:

La posizione

Cons:

Le camere minuscole, mai visto niente di simile.
Pessimo rapporto qualità prezzo.

2026-05-20 via Nuitee
C
CHRISTOPHER solo_traveller ae
5
Not a very comfortable night.
Pros:

Hotel was ok. I only spent the night.

Cons:

I was woken in the middle of the night with loud and banging sounds. Hotel needs to be careful to ensure guests get a good night's rest

2026-05-20 via Nuitee
M
mouna solo_traveller ma
10
2026-05-20 via Nuitee
F
Fabio couple it
6
Buona posizione…il resto da dimenticare
Pros:

La posizione

Cons:

Camere minuscole. Mai visto niente di simile.
Rapporto qualità prezzo pessimo.

2026-05-20 via Nuitee
M
MIKIKO family_with_children jp
9
2026-05-16 via Nuitee
D
Deborah extended_group gb
10
Wonderful stay
Pros:

Great location with very clean and comfortable rooms and bathrooms. The infinity pool was stunning with amazing views. The staff were very friendly and helpful.

2026-05-15 via Nuitee