Holiday Inn San Jose La Sabana by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (286 reviews)
Km 3 Autopista General Cañas , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (convenient for airport and central access)
Very clean / impeccable housekeeping
Friendly and helpful staff
Good breakfast (varied, chef-prepared)
Nice pool and jacuzzi
Gym and multiple facilities
Spacious rooms
On-site electric charger
Cons:
Overbooking / reservation mix-ups
Shuttle/transfer reservation problems
Bed comfort issues and stained pillows reported
Limited breakfast capacity or variety in some cases
Inconsistent restaurant food quality (mentions of Denny's)
Perceived high price / poor value at times
No fridge/minibar in some rooms
Small elevators and occasional water pressure problems

Categories

Cleanliness
9.2
Multiple reviews praise the spotless and impeccable cleaning ('limpieza', 'Impecable', 'Clean spacious', 'Very clean'), supporting a strong cleanliness score.
Service
8.8
Staff repeatedly described as very nice, helpful and welcoming; however there are some service incidents (overbooking, initial shuttle/reservation issues) which moderate the score slightly.
Location
9
Location repeatedly highlighted as excellent and convenient (good for airport transfers, central), with only occasional notes about distance from the centre.
Room Quality
7.6
Rooms are often described as spacious and nice, but there are repeated complaints about bed comfort, stained pillows, room odor and small elevators; mixed signals lower this rating.
Amenities
8.7
Good on-site amenities noted (pool, jacuzzi, gym, multiple restaurants); few negatives such as no fridge in a room or small elevators, but overall amenities are a strength.
Value for Money
7.4
Several guests call the hotel expensive or note poor value for price (price spikes, limited breakfast capacity), though some mention good value; overall sentiment is mixed-to-negative on value.
Food and Beverage
8
Breakfast is frequently praised as good and varied (chef-prepared items), but some guests report basic/limited breakfast or specific restaurant concerns (Dennys, limited variety), producing a moderate score.
Overall Experience
7.7
Most stays are described positively (good choice for trips, friendly staff, clean facilities), but operational issues (overbooking, shuttle mistakes, occasional room problems) temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Accommodations
Indulge in comfort and style at Holiday Inn - San Jose La Sabana, offering rooms with private bathrooms and some with hot tubs. Relax in the seating area and enjoy views of the garden or city.

Modern Amenities
Stay connected with free WiFi throughout the property and unwind with a flat-screen TV in your room. The 24-hour front desk is at your service, and car hire is available for your convenience.

Convenient Location
Located just 4 km from San José, this IHG Hotel is the perfect base for exploring the nearby attractions. With Alajuela and Escazú a short distance away, and Tobías Bolaños International Airport nearby, your stay will be both convenient and memorable.

Book your stay at Holiday Inn - San Jose La Sabana now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.3
Based on 286 reviews
Cleanliness: 9.2
Service: 8.8
Location: 9
Room Quality: 7.6
Amenities: 8.7
Value for Money: 7.4
Food and Beverage: 8
Overall Experience: 7.7
I
INMA • solo_traveller • fr
8
2026-10-30 • via Nuitee
A
Alejandro • solo_traveller • sv
10
2026-09-17 • via Nuitee
R
Rodolfo • couple • cr
8
Buena opción cerca de casi todo
Pros:

Ubicación y el cargador eléctrico

Cons:

La comida en dennys

2026-09-17 • via Nuitee
H
Heemskerk • couple • nl
9
Uitstekend
Pros:

Mooie sportschool en goed zwembad. Ontbijt was prima!

Cons:

Geen koelkast op kamer

2026-09-17 • via Nuitee
C
Caballero • solo_traveller • hn
10
2026-09-13 • via Nuitee
C
Cynthia Calderón • solo_traveller • cr
10
Pros:

La atención, el agua disponible en cada piso, la limpieza.

Cons:

Sin comentarios

2026-09-13 • via Nuitee
T
Tegan • solo_traveller • au
10
Pros:

Clean spacious

Cons:

Nothing

2026-09-08 • via Nuitee
T
Torre • solo_traveller • cr
5
2026-09-03 • via Nuitee
M
Maytal • family_with_children • il
10
Met all our needs and was absolutely wonderful.
Pros:

Great location met our expectations.
We stayed at the hotel both at the beginning and at the end of our trip to Costa Rica and it was a perfect choice on both occasions.

2026-09-01 • via Nuitee
M
Maytal • family_with_children • il
10
Met our expectiones and loved the location.
Pros:

The location was fantastic.
Staff was nice, helpful and welcoming.
Very clean, great value.

2026-09-01 • via Nuitee
A
Adriana • solo_traveller • es
10
2026-08-31 • via Nuitee
E
ebot • solo_traveller • cm
10
2026-08-30 • via Nuitee
F
Fernandez • solo_traveller • co
10
Pros:

La limpieza, el jacuzzi y la piscina

Cons:

Falta mas variedad en los platos del restaurante

2026-08-29 • via Nuitee
P
Pablo Joaquin • solo_traveller • uy
9
2026-08-26 • via Nuitee
F
Fran • couple • cr
7
2026-08-22 • via Nuitee
M
Miguel • extended_group • cr
7
2026-08-17 • via Nuitee
O
Oscar • solo_traveller • gt
10
Pros:

Ubicación

Cons:

Costo

2026-08-06 • via Nuitee
J
Jeffrey • couple • us
10
2026-08-04 • via Nuitee
D
Danielle • solo_traveller • us
5
Pros:

The staff was super nice and helpful. The food at the restaurant was good.

Cons:

The bed was not comfortable and my pillow had brown spot on it and my daughter's too. Floor in room smelled. Elevators are small and tight.

2026-08-02 • via Nuitee
D
Danielle • solo_traveller • us
9
Pros:

The staff was very nice and helpful. The rooms were nice. Breakfast was good.

Cons:

Bed was a little hard.

2026-07-23 • via Nuitee