Holiday Inn San Jose La Sabana by IHG

Hotels
•
IHG
8.8 (78 reviews)
Km 3 Autopista General Cañas,, San José, 10107 , San José , CR
+506 2106 5100

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Facilities

Meeting rooms
Fitness facilities
Electric car charging station
24-hour front desk
Garden
Outdoor furniture
Fence around pool
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Beautiful hotel
Phenomenal breakfast
Great location
Nice staff
Accommodating service
Cons:
Unfriendly staff
Food options could be better

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
The staff was very nice and accommodating.
Location
9.2
Great location with nearby dining options and parking.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
The pool and Jacuzzi were very nice.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.69
Phenomenal breakfast; food options could be better.
Overall Experience
8.66
Many guests had a pleasant stay, though some mentioned unfriendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:12

Property Description

Recreational Opportunities
Enjoy the outdoor pool, spa tub, and fitness center. Plus, access a nearby fitness facility and banquet hall.

Dining and Entertainment
Dine at Denny's or grab a drink at the bars/lounges. Buffet breakfasts are served daily.

Event Spaces and Amenities
Utilize the 2670 square feet of conference space, 3 meeting rooms, and services like airport shuttle and free parking.

Plan your stay at Holiday Inn - San Jose La Sabana for a memorable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 78 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
D
Danielle • solo_traveller • us
9
Pros:

The staff was very nice and helpful. The rooms were nice. Breakfast was good.

Cons:

Bed was a little hard.

2026-07-23 • via Nuitee
J
Jballadares11 • couple • cr
2
Se sobrevenden
Pros:

Reservamos y cuando llegamos, dijeron que se habían sobrevendido que nos habían reservado en otro hotel diferente, entonces nos enviaron a otro hotel

Cons:

Ni siquiera nos querían dar desayuno de ellos. Tuvimos que enojarnos para que nos dieran desayuno porque venía incluido y fue el paquete que compramos.

2026-07-18 • via Nuitee
R
Reiner • solo_traveller • cr
10
Volveremos pronto!!
Pros:

La limpieza estuvo impecable, la ubicación del hotel es excelente fácil para ingresar. La flexibilidad para ingresar con el check in fue muy agradable

Cons:

Todo estuvo perfecto, el desayuno es muy variado y rico!! El chef nos preparó algunos platillos todos los días!!! Nos sentimos muy satisfechos

2026-07-14 • via Nuitee
N
Nathaly • family_with_children • ni
7
2026-07-10 • via Nuitee
F
Fabricio • family_with_children • uy
10
Pros:

Impecable en limpieza, muy buen desayuno, hermosas instalaciones

Cons:

Distancia del centro

2026-07-09 • via Nuitee
L
Lisa • couple • nl
9
Goed
Pros:

Goed hotel met veel faciliteiten. Schone en fijne kamers.

2026-07-06 • via Nuitee
N
Nicolas • family_with_children • ch
7
2026-07-03 • via Nuitee
K
Karen • family_with_children • us
10
2026-06-29 • via Nuitee
G
Guzman • solo_traveller • gt
9
2026-06-28 • via Nuitee
I
ISABEL • extended_group • ec
10
Pros:

Muy bueno

2026-06-25 • via Nuitee
J
Jianhao • extended_group • cr
8
2026-06-24 • via Nuitee
J
Jianhao • extended_group • cr
8
2026-06-24 • via Nuitee
J
Joel • family_with_children • pr
10
2026-06-07 • via Nuitee
Z
Zoltan • couple • hu
9
2026-06-01 • via Nuitee
J
Javier • solo_traveller • ni
10
2026-05-28 • via Nuitee
O
Oscar • couple • cr
10
2026-05-27 • via Nuitee
M
María Jesús • family_with_children • cl
9
Hotel muy agradable y familiar
Pros:

Muy buena la atención del personal, el desayuno demasiado básico y con poca capacidad.

Cons:

El desayuno y la poca amplitud de la habitación,

2026-05-18 • via Nuitee
R
Raha • family_with_children • ch
10
Top !
Pros:

Tout était très bien 👍🏼

Cons:

Rien

2026-05-16 • via Nuitee
A
Alexander • family_with_children • gb
6
Pros:

Nice hotel, friendly staff, nice pool

Cons:

Booked short notice and was twice the prize as normal (to be expected) but had issues with water pressure all night and couldn’t shower which was unpleasant given the cost. But staff was amenable and made extra efforts to apologise.

2026-05-16 • via Nuitee
A
Alfaro • solo_traveller • cr
10
2026-05-14 • via Nuitee