Fairfield Inn & Suites by Marriott Lancaster East at The Outlets

Hotels
Fairfield Inn
8 (461 reviews)
2270 Lincoln Highway East , Lancaster , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Limited breakfast options
Room quality varied

Categories

Cleanliness
7.33
Cleanliness was highlighted as an issue in multiple reviews, particularly regarding dirt in the room and poor maintenance.
Service
8.8
The staff received positive feedback for being friendly and helpful in several reviews.
Location
8.84
Guests appreciated the convenient location close to attractions.
Room Quality
7.79
Room quality was mixed; some issues with cleanliness and comfort reported.
Amenities
7.82
General amenities were sufficient but some guests felt specific facilities were lacking.
Value for Money
8.28
Value was perceived as decent, but there were mentions of feeling the cost was a bit high for the experience.
Food and Beverage
6.83
Breakfast options were often considered lacking and some guests expressed disappointment.
Overall Experience
8.3
Overall, guests had a satisfactory experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:58

Property Description

Modern Accommodations
Fairfield Inn & Suites by Marriott Lancaster East at The Outlets offers contemporary rooms with flat-screen TVs and cozy seating areas, ensuring a comfortable stay. Enjoy complimentary toiletries and free WiFi for added convenience.

Convenient Amenities
Benefit from on-site dry cleaning services during your stay at Fairfield Inn & Suites by Marriott Lancaster East at The Outlets, making your trip hassle-free and enjoyable.

Ideal Location
Located just a short distance from popular destinations like Hershey and York, this hotel is perfectly situated for exploring the area. Book your stay now at Fairfield Inn & Suites by Marriott Lancaster East at The Outlets for a memorable experience.

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 461 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
L
Lourdes family_with_children us
7
Pros:

The breakfast was great

Cons:

They need to spend more time cleaning the rooms and the bathroom. I had to take care of cleaning the shower, especially the shower head. There was broken tile in the bathroom.

2026-07-25 via Nuitee
D
Dean solo_traveller ca
9
Excellent stay. Will stay again.
Pros:

Everything

Cons:

Nothing

2026-07-24 via Nuitee
R
Rachel family_with_children us
10
I will certainly consider a future booking.
Pros:

Location, facilities, and cleanliness was excellent. Staff very friendly and professional. Breakfast was added bonus.

Cons:

The request for room proximity unfortunately was not met. That was the only inconvenience.

2026-07-21 via Nuitee
E
Eric couple us
10
Well mamaged and operated.
Pros:

Nice hotel. Great staff. Breakfast was also good.

If I’m ever back in the area again, I would definitely try to stay there again.

Cons:

N/A

2026-07-20 via Nuitee
G
Gene family_with_children us
1
2026-07-19 via Nuitee
S
Steelcityguy Family
4
A New Experience at a Hotel
Pros:

I have stayed in a number of Fairfield's including this one but probably won't stay at the Lancaster Fairfield again. The reason........they were booking rooms and didn't have hot water. Yep, you read that right! Showers and shaving were done with cold water. I mentioned it at checkout and the manager said the desk clerk should have told us when we were checking in. If I knew that in advance I wouldn't have stayed there. It was so hot and humid I was looking forward to a nice shower but had the experience of a high price campout. The icing on the cake was the room had a broken toilet seat.

He did knock $20 off the bill but from my view why are you renting out rooms with no hot water? To me it was a bad management decision, and I won't be staying there the next time I'm in the area .

2026-07-18 via Tripadvisor
L
Lucas solo_traveller us
10
Quality stay, amazing location, exceptional staff
Pros:

The room smelled great upon entering..building seemed well kept. Manager on Duty was exceptionally nice.

Cons:

Indoor pool was super cold. Didn't stop my toddler from going in or fighting to leave but would have made me happier haha

2026-07-15 via Nuitee
D
Danita extended_group us
7
Over your stay was relaxing- thank you
Pros:

The breakfast was not appealing - no healthy items

Cons:

More selections of healthy items— fruits

2026-07-13 via Nuitee
P
Paul family_with_children us
8
It was good except for the loud groups in the lobby, AC out, and bathroom fan not working
Pros:

I thought the room was very nice. The bed was comfortable, and everything was clean. The breakfast was good also.

Cons:

There was a broken dolly with flat tires that we packed all of our suitcases on before we found out that it wouldn't hardly move. Also, there was a very loud group in the lobby at night and in the morning. They were very annoying and disturbing the peace, but no one said anything to them to quiet them down. Also, the air was out in the halls, bathroom, and breakfast area.

2026-07-07 via Nuitee
P
Paul couple us
9
2026-07-06 via Nuitee
O
Olayinka family_with_children us
9
It was a nice stay. I will recommend this hotel to friends and family.
Pros:

Very nice breakfast and great staff

Cons:

Nothing really

2026-07-03 via Nuitee
P
Pamela family_with_children us
9
2026-07-02 via Nuitee
D
Dania couple us
7
Cons:

Guaranteed check-in at 4PM. I was not aware until I got to the hotel

2026-07-02 via Nuitee
M
Mitchell couple us
9
Enjoyable
Pros:

The staff was super friendly and accommodating when we arrived earliee than expected.

Cons:

Professionalism and Cleanliness.

2026-06-25 via Nuitee
B
Brian couple us
1
Horrible
Pros:

Nothing

Cons:

They gave our room away and didn’t tell us till we checked in. Said it was a maintenance issue.

2026-06-22 via Nuitee
S
S family_with_children us
8
Great overall state and awesome location. Staff was pleasant and professional.
Pros:

The day was great! Great size room for the six of us.

Cons:

There was no water in the breakfast area in the morning. I believe they said the button where water comes out of was broken so we had to go to the gym. They all mentioned they were out of blankets, they only had one left for us.

2026-06-21 via Nuitee
L
Linda extended_group us
10
Perfect location, comfy beds, great breakfast
Pros:

Excellent breakfast. Extremely friendly staff.

Cons:

Nothing

2026-06-19 via Nuitee
C
chaibi extended_group it
7
2026-06-16 via Nuitee
K
Kurt solo_traveller us
9
2026-06-10 via Nuitee
L
Lejaceman Couples Garden City, Long Island, New York
8
Decent good value hotel near Sight & Sound
Pros:

Great location not far from Sight & Sound. Very near to Tanger Outlets, Dutch Wonderland, many fast food and family eating restaurants. Great comfortable hotel. Not liking the pool at all...way way too cold. Adequate gym 👍 Decent breakfast with the usual breakfast items. Lots of parking. Checks off all the important boxes. Comfortable bed, strong air conditioner and fairly clean throughout.

2026-05-31 via Tripadvisor