Fairfield Inn & Suites by Marriott Lancaster East at The Outlets

Hotels
•
Fairfield Inn
8 (485 reviews)
2270 Lincoln Highway East , Lancaster , us
+1 717-295-9100

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Limited breakfast options
Room quality varied

Categories

Cleanliness
7.33
Cleanliness was highlighted as an issue in multiple reviews, particularly regarding dirt in the room and poor maintenance.
Service
8.8
The staff received positive feedback for being friendly and helpful in several reviews.
Location
8.84
Guests appreciated the convenient location close to attractions.
Room Quality
7.79
Room quality was mixed; some issues with cleanliness and comfort reported.
Amenities
7.82
General amenities were sufficient but some guests felt specific facilities were lacking.
Value for Money
8.28
Value was perceived as decent, but there were mentions of feeling the cost was a bit high for the experience.
Food and Beverage
6.83
Breakfast options were often considered lacking and some guests expressed disappointment.
Overall Experience
8.3
Overall, guests had a satisfactory experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:58

Property Description

Modern Accommodations
Fairfield Inn & Suites by Marriott Lancaster East at The Outlets offers contemporary rooms with flat-screen TVs and cozy seating areas, ensuring a comfortable stay. Enjoy complimentary toiletries and free WiFi for added convenience.

Convenient Amenities
Benefit from on-site dry cleaning services during your stay at Fairfield Inn & Suites by Marriott Lancaster East at The Outlets, making your trip hassle-free and enjoyable.

Ideal Location
Located just a short distance from popular destinations like Hershey and York, this hotel is perfectly situated for exploring the area. Book your stay now at Fairfield Inn & Suites by Marriott Lancaster East at The Outlets for a memorable experience.

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8
Based on 485 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
M
Michael • family_with_children • us
10
Excellent place to stay
2026-08-26 • via Nuitee
C
Camacho Gudiño • solo_traveller • us
2
Cons:

Smelly sheets
No pillowcases
Staff not friendly/not helpful
Poor breakfast service
The towels looked wrinkled and used, not clean
Not freshly laundered
Pool overcrowded/tiny
No trash liners provided, even with baby diapers
Flies in room
The property does not look the photos on the web site.

I am requesting a full refund for my stay due to all the issues.

I have photos to support my claim

2026-08-23 • via Nuitee
E
Elena • extended_group • it
8
Soggiorno Piacevole
Pros:

Struttura sulla strada statale con ampio parcheggio a disposizione, perfetta per chi sta viaggiando in auto. A pochi minuti dalla struttura ci sono diversi ristoranti per mangiare. Colazione a buffet ottima. Staff disponibile. Camere molto ampie.

Cons:

Bagno da ristrutturare.

2026-08-23 • via Nuitee
G
Garth • solo_traveller • ca
4
2026-08-21 • via Nuitee
S
Steve • couple • us
4
Very disappointed, I am a loyal Marriott guest and this was like staying at Motel 6.
Pros:

The staff was very friendly and accommodating, even in stressful situations did everything they could to help. The young lady that worked on the night of the 18th, I believe her name was Madison. She was awesome, as things were not working and many complaints coming to her, we watched stay professional and courteous to all the guest, she was a pleasure. Your people were about the only good thing at this location. Oh, good water pressure in the shower, and beds were comfortable.

Cons:

I couldn't do any work in my room the Internet would not stay working, I had to go to the lobby, joined by other guest, just to have access. The couch in our room looked stained, the vents had dust caked on them and looked like there was mold on the vents in the ceiling. got locked out the back door at the lobby because it would never recognize the key card and my wife had to walk around the building late at night. The A/C in our room sounded like tires screeching when it kicked on, which woke me up through the night. Not happy about this stay.

2026-08-21 • via Nuitee
C
Cristiane • extended_group • us
7
Atendeu a expectativa da ocasião, mas não ficaria novamente.
Pros:

Localização

Cons:

Não havia sabonete líquido no dispenser e estávamos em 5 pessoas no studio, bem como não estava pronto quando fizemos o check-in, tivemos que esperar um pouco.

2026-08-21 • via Nuitee
D
Damali • family_with_children • us
10
2026-08-17 • via Nuitee
S
SUSAN • solo_traveller • us
8
2026-08-17 • via Nuitee
R
Robin • solo_traveller • us
9
Pros:

Location and room size

2026-08-16 • via Nuitee
T
Thomas • family_with_children • us
10
All Staff were great, it was relaxing.
2026-08-13 • via Nuitee
G
Glenn • family_with_children • us
8
good clean place, need some more staff, stay save in bathroom, We would stay again
Pros:

the room was clean and what i expected. we got the suite with extract space and was good. location was good. staff was friendly had no problem with them on checking in or out. the house keeping service was there came and cleaned on every day and gave us enough towels. everything worked in the room.

Cons:

there was a few things we didn't like and i try to be picky but will name what i saw. on check in at 4:30 no room ready (suite)which was not a big deal for us we just went walking and eat out. came back and room was ready. now the room only thing was a problem is bathroom. the shower head as old and clogged up not spraying right and the floor they used in bathroom was supper slippery, had to put towels on floor just so kids don't fall after they did the first time.
the pool was ok but there was no towels for us to use and look kind of old and the rallying little loose but not a big problem for use.
My wife biggest problem was breakfast area. less variety than other Marriot we have stayed at and it just seem like staffing problem were one person running around doing everything, run out of every both morning like bananas , plates, drinks, etc. and even on table for coffee the pot was always empty.

2026-08-12 • via Nuitee
M
Mcgill • solo_traveller • us
10
2026-08-10 • via Nuitee
E
Evan • family_with_children • us
10
2026-08-07 • via Nuitee
M
Michael • family_with_children • us
10
2026-08-05 • via Nuitee
K
Kelly • solo_traveller • us
8
2026-08-03 • via Nuitee
F
Felicia • couple • us
5
The room was not worth $250 a night.
Pros:

The location was great.

Cons:

The room was old and shabby.

2026-08-03 • via Nuitee
L
Lourdes • family_with_children • us
7
Pros:

The breakfast was great

Cons:

They need to spend more time cleaning the rooms and the bathroom. I had to take care of cleaning the shower, especially the shower head. There was broken tile in the bathroom.

2026-07-25 • via Nuitee
D
Dean • solo_traveller • ca
9
Excellent stay. Will stay again.
Pros:

Everything

Cons:

Nothing

2026-07-24 • via Nuitee
R
Rachel • family_with_children • us
10
I will certainly consider a future booking.
Pros:

Location, facilities, and cleanliness was excellent. Staff very friendly and professional. Breakfast was added bonus.

Cons:

The request for room proximity unfortunately was not met. That was the only inconvenience.

2026-07-21 • via Nuitee
E
Eric • couple • us
10
Well mamaged and operated.
Pros:

Nice hotel. Great staff. Breakfast was also good.

If I’m ever back in the area again, I would definitely try to stay there again.

Cons:

N/A

2026-07-20 • via Nuitee