Fairfield Inn & Suites by Marriott Lancaster East at The Outlets

Hotels
Fairfield Inn
8 (456 reviews)
2270 Lincoln Highway East , Lancaster , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Limited breakfast options
Room quality varied

Categories

Cleanliness
7.33
Cleanliness was highlighted as an issue in multiple reviews, particularly regarding dirt in the room and poor maintenance.
Service
8.8
The staff received positive feedback for being friendly and helpful in several reviews.
Location
8.84
Guests appreciated the convenient location close to attractions.
Room Quality
7.79
Room quality was mixed; some issues with cleanliness and comfort reported.
Amenities
7.82
General amenities were sufficient but some guests felt specific facilities were lacking.
Value for Money
8.28
Value was perceived as decent, but there were mentions of feeling the cost was a bit high for the experience.
Food and Beverage
6.83
Breakfast options were often considered lacking and some guests expressed disappointment.
Overall Experience
8.3
Overall, guests had a satisfactory experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:58

Property Description

Modern Accommodations
Fairfield Inn & Suites by Marriott Lancaster East at The Outlets offers contemporary rooms with flat-screen TVs and cozy seating areas, ensuring a comfortable stay. Enjoy complimentary toiletries and free WiFi for added convenience.

Convenient Amenities
Benefit from on-site dry cleaning services during your stay at Fairfield Inn & Suites by Marriott Lancaster East at The Outlets, making your trip hassle-free and enjoyable.

Ideal Location
Located just a short distance from popular destinations like Hershey and York, this hotel is perfectly situated for exploring the area. Book your stay now at Fairfield Inn & Suites by Marriott Lancaster East at The Outlets for a memorable experience.

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 456 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
O
Olayinka family_with_children us
9
It was a nice stay. I will recommend this hotel to friends and family.
Pros:

Very nice breakfast and great staff

Cons:

Nothing really

2026-07-03 via Nuitee
D
Dania couple us
7
Cons:

Guaranteed check-in at 4PM. I was not aware until I got to the hotel

2026-07-02 via Nuitee
P
Pamela family_with_children us
9
2026-07-02 via Nuitee
M
Mitchell couple us
9
Enjoyable
Pros:

The staff was super friendly and accommodating when we arrived earliee than expected.

Cons:

Professionalism and Cleanliness.

2026-06-25 via Nuitee
B
Brian couple us
1
Horrible
Pros:

Nothing

Cons:

They gave our room away and didn’t tell us till we checked in. Said it was a maintenance issue.

2026-06-22 via Nuitee
S
S family_with_children us
8
Great overall state and awesome location. Staff was pleasant and professional.
Pros:

The day was great! Great size room for the six of us.

Cons:

There was no water in the breakfast area in the morning. I believe they said the button where water comes out of was broken so we had to go to the gym. They all mentioned they were out of blankets, they only had one left for us.

2026-06-21 via Nuitee
L
Linda extended_group us
10
Perfect location, comfy beds, great breakfast
Pros:

Excellent breakfast. Extremely friendly staff.

Cons:

Nothing

2026-06-19 via Nuitee
C
chaibi extended_group it
7
2026-06-16 via Nuitee
K
Kurt solo_traveller us
9
2026-06-10 via Nuitee
L
Lejaceman Couples Garden City, Long Island, New York
8
Decent good value hotel near Sight & Sound
Pros:

Great location not far from Sight & Sound. Very near to Tanger Outlets, Dutch Wonderland, many fast food and family eating restaurants. Great comfortable hotel. Not liking the pool at all...way way too cold. Adequate gym 👍 Decent breakfast with the usual breakfast items. Lots of parking. Checks off all the important boxes. Comfortable bed, strong air conditioner and fairly clean throughout.

2026-05-31 via Tripadvisor
C
Conner solo_traveller us
8
Title? For a review? This ain't no book.
Pros:

Breakfast was phenomenal. Included indoor pool and gym were great.

Cons:

All items that should be frequently cleaned just had a whiteish residue (all around the pool, brita water dispenser drain, shower head, etc) that looked as though it was just subject to harsh chemicals and called it a day. Pool could use some polishing as I felt a little uneasy going into it do to spotty looks. We had a pull out bed as well but no sheets or pillowcase for it.

2026-05-19 via Nuitee
O
O4215QGangieb Couples
10
Anniversary memories!
Pros:

I was celebrating my anniversary with my husband and checked with the front desk earlier to ask if there was a way to get a balloon in my room for my husband.
FAITH at the desk made it happen! She even got 3 balloons, chocolates and they even got us a $25 gift card!
I cried!
That was the most thoughtful thing that has ever happened for us. I can’t thank you all enough for your generosity and making my anniversary so special!

2026-05-08 via Tripadvisor
J
John couple ca
10
It was wonderful
Pros:

Our overall experience was great!

2026-05-08 via Nuitee
C
Catherine solo_traveller us
10
We have stayed here 3 x attending Site and Sound. We like the hotel!
Pros:

Obviously the price was great….the convenience of the location to the shops and theaters…breakfast was good…Jaden and Roberta were outstanding…. First level was great for us as we are older….

Cons:

Sofa needs a little tlc, and the lack of nite tables on open sides of the bed were inconvenient having to put items on the floor…glasses, water etc. being on the first level, the truck traffic was LOUD on the street side of the building…definitely would request the deeper side of the building next time.

2026-04-26 via Nuitee
C
Carol solo_traveller us
10
Pros:

The staff were great, very friendly. The room was clean, beds were comfortable, and the shower was hot with great water pressure. The breakfast was really good and breakfast staff were very attentive with refilling as needed

Cons:

Everything was great

2026-04-24 via Nuitee
P
Phillip extended_group us
10
Great
2026-04-12 via Nuitee
S
Shannon family_with_children us
9
Wonderful
Pros:

The staff went above and beyond when we unexpectedly had to find another hotel as our first hotel down the road couldn’t accommodate our family of 5.

2026-04-10 via Nuitee
M
Marialex couple us
10
2026-04-10 via Nuitee
M
Marvin family_with_children us
9
2026-04-09 via Nuitee
2
281russw Family Hamilton, New Jersey
6
Not what we paid for
Pros:

The location is excellent. Hotel was clean. Breakfast was good. Indoor pool nice and comfortable. Our issue is that we thought we booked a suite, which to us means separate bedroom and living area. But the room was just one large area, no separate bedroom, no door to close. The hotel is called inn and suites, but that was misleading. Next time we travel, we will confirm that a suite is a suite.

2026-04-08 via Tripadvisor