Eastern Al Montazah Hotel

Hotels
8.1 (2585 reviews)
El Malek street inside compound Marseilia Florance Al Montazah , Alexandria , eg

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Large rooms
Friendly staff
Clean environment
Cons:
Limited amenities
Location issues
Food quality concerns

Categories

Cleanliness
8.31
Cleaning issues noted, need for deep cleaning and better maintenance.
Service
9.28
Staff received praise for friendliness, though there were isolated complaints.
Location
7.82
Location complaints mentioned, considered far from desirable spots.
Room Quality
8.77
Large and comfortable rooms, but some amenities were lacking.
Amenities
7.3
Missing basic toiletries and issues with the shower.
Value for Money
7.76
Concerns over pricing relative to quality experienced.
Food and Beverage
6.81
Food quality was noted as poor.
Overall Experience
8.78
Generally positive with commendations for guest safety and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:25

Property Description

Luxurious Accommodations
Eastern El Montazah Hotel offers 56 rooms and suites with stunning views of the private swimming pool. Each room is equipped with modern amenities including a minibar, free WiFi, and a TV with International Channels.

Relaxation and Wellness
Guests can unwind at the heated outdoor pool, gym, and health club featuring a sauna, steam room, hot tub, and massage services. Perfect for a rejuvenating stay.

Convenient Location
Located near El Montazah Royal gardens, Mamoura Beach, and Abu Qir Historical Site, our hotel provides easy access to popular attractions. Explore the Catacombs of Kom el Shoqafa and San Stefano Grand Plaza nearby.

Book your stay at Eastern El Montazah Hotel for a luxurious and relaxing experience in Alexandria.

Important information:

Please note that this is a nonalcoholic hotel.

Please note that as per Egyptian law, foreigners must make the payment in USD.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 2585 reviews
Cleanliness: 8.31
Service: 9.28
Location: 7.82
Room Quality: 8.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 8.78
A
Ahmed Magdy solo_traveller eg
9
2026-08-29 via Nuitee
S
Sherif solo_traveller eg
9
Pros:

Staff are very nice, service is very good
Food is good

Cons:

Location

2026-08-28 via Nuitee
M
Mohammed solo_traveller eg
10
2026-08-28 via Nuitee
A
Adnan solo_traveller us
1
2026-08-28 via Nuitee
K
khaled couple us
10
2026-08-28 via Nuitee
H
Hani couple ae
10
Was good experience
Pros:

Fantastic

Cons:

Great

2026-08-27 via Nuitee
T
TAREK ATTIA MOHAMED solo_traveller ae
7
Pros:

Food

Cons:

Facilities

2026-08-27 via Nuitee
F
Fram solo_traveller ca
10
2026-08-26 via Nuitee
E
El Gendy family_with_children eg
10
I would visit again if its a short stay, lovable staff♥️
Pros:

Staff was excellent and very helpful and always friendly, especially Marina was very accommodating and collaborative

Cons:

Location was under expectations

2026-08-26 via Nuitee
A
Abdelkrim solo_traveller fr
10
Pros:

Très agréable et accueillant, toute l'équipe étaient au top, restaurant impeccable.
Allez y les yeux fermés.

Cons:

Un peu loin du centre ville

2026-08-26 via Nuitee
S
Sameh couple eg
10
اقامه ممتازه ولله الحمد والمكان مريح جدا
Pros:

استقبال الموظفين فوق الممتاز

2026-08-24 via Nuitee
M
Mahmoud couple eg
8
I had a pleasant stay and would consider staying here again
Pros:

I really enjoyed the atmosphere of the hotel, and the location was great, especially being close to Montazah, The room was clean and comfortable, with a slight sea view that was a nice touch

Cons:

The only downside was the breakfast. It wasn’t particularly good, although it was still acceptable overall

2026-08-24 via Nuitee
A
Ahmed couple us
10
2026-08-24 via Nuitee
H
Hesham El-Serafy solo_traveller eg
1
Pros:

Nothing ...

Cons:

Dear Booking.com Team,
I am writing to formally notify you that Eastern Al Montazah Hotel is significantly below the standards and quality level it claims to provide and as presented on Booking.com.
Upon check-in, I was assigned a room with several unacceptable issues, including defective air conditioning, torn curtains, poor-condition furniture, and other deficiencies. I immediately contacted Housekeeping and Maintenance, who inspected the room and reported these issues to the Reception/Hotel Management.
As a result, the hotel offered to relocate me to a Junior Suite. Unfortunately, after moving to the replacement room, I encountered essentially the same problems. In particular, the air-conditioning unit produces an unbearably loud fan noise and provides inadequate cooling. In addition, the refrigerator generates excessive noise, and the TV channels are not properly configured.
The fact that similar deficiencies exist even in the replacement Junior Suite indicates that the issue is not limited to the originally assigned room and that the accommodation provided does not reasonably meet the standard advertised at the time of booking.
Accordingly, I kindly request Booking.com's immediate intervention and a full refund of the amount paid. I am prepared to check out immediately once Booking.com confirms its intervention and the refund arrangement, as I do not consider the current accommodation acceptable for the remainder of my stay.
I would appreciate your urgent assistance, particularly as I am currently staying at the hotel and need this matter resolved as soon as possible.
I look forward to receiving your prompt response.
Kind regards,
Hesham El-Serafy

2026-08-24 via Nuitee
A
Ali solo_traveller ca
6
2026-08-24 via Nuitee
S
Shshockrallah solo_traveller eg
10
Pros:

Thanks to marina for helping and her kindness 💕

Cons:

No thing

2026-08-24 via Nuitee
A
Ayman solo_traveller eg
10
Pros:

بصراحه الاستاف والعاملين في منتهي الزوق والادب والاحترام دي تاني تجربة ليا وبتبسط جدا انا والعائلة واحنا في الفندق والنظافة ممتازة والندوء والراحه بتاعت الفندق بصراحه كل الشكر والتقدير للاستاف العاملين بالفندق وبالاخص الاريسبشن ناس في قمة الزوق

2026-08-24 via Nuitee
K
Khaled family_with_children eg
6
2026-08-23 via Nuitee
B
Buhedma family_with_children ca
7
2026-08-22 via Nuitee
M
Mohamed Salah El Din solo_traveller eg
9
2026-08-22 via Nuitee