Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient and beautiful setting
Cons:
Minor issues with room amenities
Some guests experienced language barriers

Categories

Cleanliness
8.7
The rooms were very clean and spacious.
Service
9.2
Staff were reported to be friendly, helpful, and provided exceptional assistance.
Location
9.2
Convenient location near the station and quiet surroundings for relaxation.
Room Quality
8.9
Rooms were described as beautiful, spacious, and comfortable.
Amenities
8.2
Amenities were satisfactory but had minor issues such as drainage concerns.
Value for Money
8.7
Overall value matches expectations for a quality hotel experience.
Food and Beverage
9.2
Breakfast was very good, with a variety of delicious options.
Overall Experience
9.1
Guests generally had a wonderful stay, emphasizing the warmth and hospitality of the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:57

Property Description

Luxurious Accommodation
Le Grand Kyu Karuizawa, opened in July 2016, offers elegantly decorated guest rooms with Simmons beds for a comfortable stay.

Exquisite Dining Experience
Indulge in a culinary journey at Restaurant Arpeggio, serving a fusion of Japanese and Italian cuisine with fresh seasonal ingredients from local farms.

Relaxation and Exploration
Unwind in the open-air bath with stunning views, or explore the area with the hotel's bike hire service. Don't miss the nearby Karuizawa Shopping Plaza and Kyu-Karuizawa Ginza.

Experience luxury, fine dining, and relaxation at Le Grand Kyu Karuizawa. Book your stay now!

Important information:

Dinner is served between 17:30-20:00 (17:30-19:30 from January to March). Please inform the property of your preferred dinner time and of any allergies or dietary needs, using the Special Request box.

Please note that adult rates are applicable to children 4 years and older. Please contact the property for more details.

On-site parking cannot be reserved and is available on a first-come, first-served basis. There is a total of 45-parking spaces.

Guests using a car navigation system are advised to enter the address of the property, and not the phone number.Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

8.9
Based on 798 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.9
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.1
M
Merav • couple • il
9
2026-09-19 • via Nuitee
M
Min hsuan • couple • tw
10
Pros:

晚餐跟早餐都超級無敵好吃
令人放鬆的旅店
還想再入住！

Cons:

無

2026-09-18 • via Nuitee
S
Sagi • solo_traveller • il
10
2026-09-17 • via Nuitee
F
Fuka • couple • jp
10
2026-09-17 • via Nuitee
Y
YOUKO • couple • jp
7
誕生日記念日宿泊
Pros:

夕食のコース料理が美味しかったこと
そして、娘の誕生日記念のプレートとスタッフさんたちの笑顔の接客が素晴らしかったです♪ありがとうございました😊良い記念日になりました

Cons:

快適に過ごせたので特に不満はないのですが、しいてあげるとするならば、部屋に椅子があったらよかったなと思いました

2026-09-16 • via Nuitee
H
Hitomi • family_with_children • jp
7
日常を忘れてしまえました。
Pros:

食事がとても美味しかった。

Cons:

スタッフの接客が最悪。

2026-09-11 • via Nuitee
N
NOBUTAKA • couple • jp
10
2026-09-07 • via Nuitee
B
bettiapan • solo_traveller • jp
6
訓練する
Pros:

旧軽井沢に近い点。朝ご飯が美味し点、

Cons:

従業員の対応が悪い、もう少し訓練が必要です。

2026-09-04 • via Nuitee
Y
Yi ping • family_with_children • tw
9
Pros:

早餐跟工作人員都很棒～雖然房間較舊但是舒適乾淨讓人安心

2026-09-03 • via Nuitee
J
Junichi • couple • jp
6
心地よく過ごせました。
Pros:

旧軽通りに面した立地。行き交う人々を眺めていても飽きません。ホテルのエントランスはさりげなくて瀟洒な雰囲気。館内も華美過ぎず落ち着いた雰囲気、少しだけモダンな客室、スタッフのフレンドリーな接遇、私たちにはちょうど心地よかったです。さらに、意外にも大浴場、露天風呂があったたので驚きました。

Cons:

一部に壁紙の剥がれがあるなど施設にやや古さを感じるところがありました。また、客室では荷物・旅行バックの置き場所に困りました。あとは、なんといってもダイニングがもう少し充実しているといいなあと感じました。朝食ビュッフェも、同じルグランの軽井沢ホテル＆リゾートに比べると少し寂しく感じました。

2026-09-02 • via Nuitee
E
Ewa • extended_group • pl
9
A wonderful and relaxing stay in Karuizawa, with excellent service, comfortable rooms and a lovely r
Pros:

We really enjoyed our stay. The rooms were clean and spacious, the staff were wonderful, and the breakfast was very good, although we would have appreciated a wider choice of coffee options.
The rooftop open-air onsen was especially enjoyable. The hotel is also very well located, within walking distance of Karuizawa Station as well as many restaurants and cafés.
The only thing we missed was the option to order a lighter à la carte dinner, as the only choice was a set menu and we do not usually eat such large meals in the evening.
Overall, we had a very pleasant stay and would happily return if we visit Karuizawa again.

Cons:

As mentioned above, we would have appreciated a wider choice of coffee at breakfast, as only black filter coffee was available. We also missed the option to order a lighter à la carte dinner, as the only dinner option available was a set menu.

2026-08-27 • via Nuitee
Y
yihsiu • solo_traveller • jp
10
2026-08-27 • via Nuitee
Y
yuko • extended_group • jp
10
今まで泊まった中で1番良いホテルでした。
Pros:

部屋が広く、とても綺麗でした。
食事も大変美味しかったです。

2026-08-24 • via Nuitee
F
fukui • couple • jp
8
2026-08-22 • via Nuitee
朋輝 • couple • jp
9
素晴らしい
Pros:

ディナーと朝食

Cons:

特になし。

2026-08-21 • via Nuitee
M
Miyoko • extended_group • jp
8
Pros:

ロケーションが便利

Cons:

なし

2026-08-21 • via Nuitee
M
MASASHI • couple • jp
8
2026-08-19 • via Nuitee
F
Fuki • family_with_children • jp
7
2026-08-19 • via Nuitee
A
Akiko • couple • jp
10
安定のホテル
Pros:

部屋の広さ、雰囲気、スタッフの対応、全て満足できるホテルです。
何度もリピートさせていただいてます。
夜のコース料理も美味しくて好きなので、何度もいただいています。一点、一品ですが5月に伺った時に出たメニューと同じものが出たので、ちょっと残念。ですが、毎回何が出るのか楽しみにしてます。
お肉料理は、毎回とても柔らかく、最高です。
今回、2日目に出たデザート、チョコムースアイス？が本当に美味しくて、毎回出てほしい！と思っちゃいました笑
また行きたい、もはや我が家の常宿です。

2026-08-19 • via Nuitee
S
Satoko • extended_group • jp
10
2026-08-16 • via Nuitee