Hanoi Bella Rosa Hotel & Travel

Hotels
•
Independent
9 (50 reviews)
21 Cau Go Street, Hoan Kiem District, Hanoi, 10000 , Hanoi , VN
84-948524688

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Hiking/biking trails nearby
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-31 01:54

Property Description

Discover the charm of Hanoi at the inviting Hanoi Bella Rosa Hotel & Travel, where modern comfort meets local culture.

Relaxation and Recreation: Rent a bicycle to explore the vibrant streets or unwind on our scenic terrace while taking in stunning views of the bustling city.

Culinary Delights: Savor delectable dishes at Bella Rosa Restaurant or enjoy the convenience of our room service, available during limited hours, ensuring a delightful dining experience right in your room.

Comfort and Connectivity: Our 25 air-conditioned rooms are equipped with essential amenities, including refrigerators, flat-screen TVs, and complimentary Wi-Fi, ensuring you stay connected while enjoying your stay.

Centrally located near iconic attractions like Hoan Kiem Lake and the Thang Long Water Puppet Theatre, your perfect getaway awaits. Book now for an unforgettable experience!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
I
Irushad • solo_traveller • mv
10
Pros:

Staff

2026-05-30 • via Nuitee
S
Sam • solo_traveller • au
10
Pros:

Perfect location right in the middle of the old quarter.. Short walk to the lake and Train Street. Lots of restaurants and shops nearby. Breakfast was good, buffet plus eggs made to order. Staff very helpful and professional. World definitely stay here again

2026-05-26 • via Nuitee
N
noemi • solo_traveller • gb
10
Excellent hotel in Okd Quarter
Pros:

Really helpful, friendly staff on reception. Wide selection at breakfast and really tasty. Excellent location, room was good size and spotlessly clean. Very last minute booking as.the accommodation we had booked was terrible, so glad to arrive at Bella Rosa, where we were made to feel very welcome & everything was just as it should be

Cons:

Window was on to a wall so no natural light

2026-05-26 • via Nuitee
C
CHRISTELE • family_with_children • fr
6
Cons:

La baie vitrée donnait sur un mur, pas agréable et la clim beaucoup trop forte et bruyante qui donnait directement sur le lit

2026-05-26 • via Nuitee
R
Ross • solo_traveller • au
8
Pros:

The hotel staff were amazing and so lovely and helpful. The hotel is small but the bed and pillows were awesome and comfortable. I stayed in 501 with a balcony overlooking a busy street and yet it was nice and sound proof at night.

2026-05-26 • via Nuitee
J
Joanna • solo_traveller • tw
9
Pros:

服務人員親切 提早讓我們入住
早餐很好吃

Cons:

有螞蟻
湖景被東西擋住 無法看到完整湖景

2026-05-22 • via Nuitee
D
Donna • couple • au
8
2026-05-21 • via Nuitee
A
Aurea • solo_traveller • ph
8
We had a happy comfortable stay.
Pros:

The staff are very helpful and pleasant. They are always ready to assist which made our stay highly comfortable. The location is convenient, everything is just around the corner plus a few steps away from the lake.

2026-05-15 • via Nuitee
T
Titirat • couple • th
9
คุ้มค่า แก่การมาซ้ำ
Pros:

ทำเลดี พนักงานเอาใจใส่

Cons:

พัก 3 คืน มีวันนึงไม่ได้ทำความสะอาดห้อง

2026-05-14 • via Nuitee
P
Praifone • couple • th
10
Prime location and a foodie’s paradise
Pros:

Perfect location with easy access to local eateries. The room was spacious and clean. I loved the vintage elevator which is a unique feature and works perfectly. The staff were very supportive and kind. As a first-time visitor to Vietnam, I’m very impressed and happy with my stay. I would definitely come back.

Cons:

None

2026-05-13 • via Nuitee
S
Sandra • couple • cz
10
Pros:

Přímo v centru, hezké a na centrum prostorné pokoje , výborná snídaně, milý personál 😊.

2026-05-09 • via Nuitee
C
Chio • solo_traveller • sg
7
Pros:

Staff are friendly, helpful and caring.....👍.

Cons:

Hotel is old and lift is scary.

2026-05-07 • via Nuitee
I
Ibrahima • solo_traveller • fr
10
Super personnel et super hôtel !
Pros:

Le service et le personnel était exceptionnel. Toujours souriant et avec des bonnes recommandations ! Je remercie Grace et Nemo pour tous les adresses tout au long du séjour. L’emplacement est idéal vous êtes à proximité du lac.

Cons:

Y’a pas de vrais vues des chambres et ça manque un peu de lumière naturelle

2026-05-07 • via Nuitee
L
László • family_with_children • hu
10
2026-05-07 • via Nuitee
C
Claudia • couple • de
9
2026-05-07 • via Nuitee
K
Kimberly • family_with_children • gb
8
Lovely staff and excellent location
Pros:

Lovely staff and excellent location

2026-05-07 • via Nuitee
K
Kurt • solo_traveller • dk
9
Pros:

Nice little hotel in the Old City Center. Location is perfect, the staff was very friendly and helpful. Breakfast in a hotel next door was okay.

2026-05-05 • via Nuitee
D
Davide • family_with_children • it
10
2026-05-04 • via Nuitee
V
VeroT06 • solo_traveller • fr
9
Pros:

L emplacement était parfait !
Personnel au petit soin
Bon rapport qualité prix

Cons:

-

2026-05-04 • via Nuitee
M
Mukta • solo_traveller • gb
10
Pros:

The staff members were all so welcoming and ready to help. Amazing service. Room was really big. It did not have a window but the lady ( sorry forgot her name) we checked in with told us we could move rooms next day but we were ok as were only there for 2 nights. Great location, next to the famous lake and temple/ pagoda in the water.

Cons:

Nothing

2026-05-04 • via Nuitee