Aloft by Marriott Houston Downtown

Hotels
•
Aloft
7.5 (668 reviews)
820 Fannin Street , Houston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good water pressure
Cons:
Issues during check-in
Maintenance problems
Limited amenities

Categories

Cleanliness
6.2
Reviews had mixed opinions on cleanliness, with some guests highlighting the rooms being clean, while others mentioned maintenance issues.
Service
7.6
Service was appreciated by many guests, with mentions of friendly and accommodating staff, although some reviews noted issues during check-in and valet service.
Location
8.7
Guests praised the hotel's central location, proximity to key landmarks, and accessibility to public transport.
Room Quality
8.1
Rooms were described as spacious, comfortable, and well-equipped, with positive comments on amenities like mini-fridge and outlets.
Amenities
6.6
Mixed reviews on amenities, with some guests enjoying the pool and gym while others noted the lack of certain services like spa facilities.
Value for Money
6.9
Opinions varied on value for money, as some guests found the price reasonable considering the location, while others felt it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback overall, although some guests suggested improvements in variety.
Overall Experience
8.6
Most guests had a positive overall experience, with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 04:23

Property Description

Modern Accommodations
Aloft Houston Downtown offers stylish and air-conditioned rooms with free WiFi, flat-screen TVs, and modern amenities. Enjoy the comfort of your own private bathroom and complimentary toiletries during your stay.

Relaxation and Recreation
Unwind by taking a dip in the year-round outdoor pool or bask in the sun on the terrace. After a day of exploring the city, grab a refreshing drink at the hotel bar and soak in the vibrant atmosphere.

Convenient Location
Situated in Downtown Houston, our hotel is within walking distance to popular attractions such as Alley Theater and Discovery Green Park. With private parking on site and a 24-hour front desk, we ensure a seamless and enjoyable stay for all our guests.

To experience the perfect blend of comfort and convenience, book your stay at Aloft Houston Downtown now!

Important information:

Please note, hotel charges an incidental fee deposit of $150 if your reservation is prepaid in full or 50% of the room and tax for the entire stay for reservation that are not prepaid in full. Incidental deposits are refunded within 7 business days of check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

7.5
Based on 668 reviews
Cleanliness: 6.2
Service: 7.6
Location: 8.7
Room Quality: 8.1
Amenities: 6.6
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.6
L
Linda • solo_traveller • us
1
The house keeper JUST FLAT OUT RUDE‼️
Pros:

The young man working the front desk had excellent customer service ‼️

Cons:

Location and young man working the front desk, at check in.

2026-05-30 • via Nuitee
K
Kyle • couple • us
7
2026-05-28 • via Nuitee
E
ERICA • couple • us
1
Underwhelming and frustrating to say the least
Pros:

The location was ideal

Cons:

The parking and valet was terrible they took extremely long to retrieve my vehicle the room was so hot we didn’t even want to be in there when bringing it to the staffs attention they were very dismissive our Rr door would not close another issue dismissed accommodations said breakfast included that’s a lie it was a separate room charge for the amount of money spent I should have had a comfortable experience very dissatisfied

2026-05-24 • via Nuitee
J
Jose • solo_traveller • us
6
Cons:

El parking

2026-05-23 • via Nuitee
S
Shanty • couple • us
10
2026-05-23 • via Nuitee
G
Galawn • solo_traveller • us
10
2026-05-21 • via Nuitee
M
Marc • couple • us
10
2026-05-16 • via Nuitee
G
GINOLA • solo_traveller • us
10
2026-05-12 • via Nuitee
K
kaleb • solo_traveller • us
8
2026-05-10 • via Nuitee
B
Bryant • solo_traveller • us
6
Pros:

I like the area

Cons:

I didnt like when I laid the deposit and they didnt release it when I left and there wasnt anything wrng with the room

2026-05-09 • via Nuitee
J
Jones • couple • us
5
Cons:

The pool area was disappointing, the picture of the pool online does not reflect the pool in person

2026-04-29 • via Nuitee
T
Tamika • couple • us
2
2026-04-06 • via Nuitee
P
Parker • family_with_children • us
7
Pros:

The staff was nice

Cons:

The beds and pillows, especially the pillows are horrible! Like sleeping on loose clothing.

2026-04-05 • via Nuitee
M
Murray • couple • us
8
Pros:

clean and quiet

Cons:

smell of smoke and late check in time

2026-04-05 • via Nuitee
C
Christina • couple • us
10
Pros:

Location to the convention center, cleanliness of the property, I feel safe

2026-04-03 • via Nuitee
C
Ceren • couple • ae
2
2026-04-03 • via Nuitee
M
Masahiro • solo_traveller • jp
9
Best
2026-03-27 • via Nuitee
P
Paschal • solo_traveller • bm
7
2026-03-27 • via Nuitee
D
Dowling • solo_traveller • us
7
Pros:

Location was great for my destination. Room and Bed comfortable. Majority of staff exceeded expectation.

2026-03-24 • via Nuitee
J
Joseph • couple • us
9
Very good
Pros:

Location

Cons:

Two things, water pressure at sink was very low and only one chair in the room.

2026-03-17 • via Nuitee