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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Ski storage
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Solarium
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Heated pool
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Public transport tickets
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Evening entertainment
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Public Bath
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Infinity pool
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Salt-water pool
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Pet bowls
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
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Cooking class
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Supervised childcare/activities
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Shopping on site
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Ski storage
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Scuba diving on site
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Ski equipment rentals on site
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Ski lessons on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Horse riding nearby
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Ski lift privileges
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Snow sports gear
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Enjoy the ultimate relaxation at Kepos Etna Relais & Exclusive Spa with its outdoor pool, restaurant, and spa featuring a hot tub, Turkish bath, sauna, and sensory showers.
Comfortable Accommodation
Indulge in comfort with air-conditioned rooms equipped with modern amenities like a flat-screen TV, private bathroom, and free WiFi. Choose from units with a seating/living area or upgrade to an apartment with a kitchenette.
Culinary Delights
Start your day with a delicious buffet breakfast offering a variety of sweet and savoury options. Don't miss the chance to dine at the on-site restaurant serving delectable dishes for lunch and dinner.
Experience luxury and serenity at Kepos Etna Relais & Exclusive Spa. Book now for an unforgettable stay!
The private spa must be booked in advance and can accommodate up to 6 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
Children up to and including 4 years old stay for € 20 per person per night when using an existing bed.
Children from 5 years old to 12 years old stay for € 25 per person per night when using an existing bed.
Children from 13 years old to 16 years old stay for € 30 per person per night when using an existing bed.
Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
People 17 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Le calme, la propreté, le service, la nourriture, la qualité des équipements, l’intimité du lieu , la beauté du domaine et du paysage, le spa
We had a wonderful stay at Kepos Etna Relais. We booked a suite, which was very spacious, comfortable, and perfect for relaxing. Upon arrival, we were welcomed with a professional and friendly tour by the director, which immediately gave a great first impression.
The hotel also offers a private WhatsApp concierge service, and they usually replied within just a few minutes, which was very convenient. We also booked a 2-hour spa treatment, and it was exactly what we needed after hiking up to 3,300 meters on Mount Etna. It really helped us relax and recover.
The only small downside was that the Wi-Fi was quite slow at times, but overall, the experience was excellent.
A beautiful, calm, and very well-managed hotel. Highly recommended.
wifi,
Un formidable souvenir de Kepos Etna, le personnel adorable, le Propriétaire et son fils, omniprésent et attentionné. Un domaine très vaste et extrêmement bien entretenu, restaurant de grande qualité, petit déjeuner tout à fait exceptionnel. Un grand merci, je recommande.
Rien
Amazing breakfast, super lovely staff, beautiful view and perfect comfort
- lieu calme, reposant et ressourçant, dans un cadre magnifique (vue sur la mer d'un côté, sur l'Etna de l'autre)
- un personnel extrêmement accueillant et souriant
- jardin très bien entretenu, qui invite au repos et à la détente
- petit déjeuner exceptionnel (avec produits du verger)
- déjeuners et dîners possibles sur place
- piscine non chauffée (impossible de s'y baigner en avril)
Un séjour exceptionnel, entre mer et l’Etna. Les chambres, la piscine, le restaurant, les espaces verts, tout est magnifique. On est accueilli au Kepos comme si nous étions de la famille, avec générosité et attention. Merci à toute l’équipe Kepos pour mon merveilleux tiramisu d’anniversaire.
Obsługa na najwyższym poziomie. Indywidualne podejście do gości. Rewelacyjne, lokalne potrawy w restauracji. Piękne widoki.
Service, uitzicht, vriendelijk personeel en eigen producten bij het eten
great breakfast and great view!
Beautiful place, very nicely decorated, and with amazing views.
Superb breakfast and top service.
Our room was a little bit too tight for 5 people
We loved our stay at Kepos and especially the service at the breakfast and dinner was amazing.
Minor suggestions for the housekeeping regarding towels and restocking teabags
Außenanlagen
Frühstück war sehr gut
Frühstücksraum innen sehr klein.
Speisekarte//Menü Restaurant nicht transparent.
Attention of all staff was outstanding. Breakfast was very rich, containing many home grown and home made food. Room (208)was very spacious with a large terrace.
Just minor things: body cream dispenser in the bathroom was, shower door was leaking and floor was wet, some strange smell (probably from outside) was in the room. Electrical sockets are mostly not EU standard and there no adapters available. So I used the only one from coffee machine.
Magnifique séjour dans un havre de paix entouré de vergers. Excellent accueil, personnel très attentionné et efficace, clin d’œil particulier à Daniela.
Cuisine locale de qualité qui régale les papilles.
Rien à redire.
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