Sleep Inn & Suites Syracuse Airport

Hotels
•
Sleep Inn
8.8 (1062 reviews)
6344 E Molloy Road , East Syracuse , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very clean and recently updated rooms (majority of reviews)
Comfortable beds and pristine linens
Friendly, helpful staff and reliable airport shuttle
Extremely convenient location to Syracuse Airport
Good, well-stocked breakfast and on-site restaurant/bar
Quiet property and good for short/layover stays
Cons:
Isolated but serious cleanliness incidents (blood on pillowcase, bed-bug claim)
Occasional musty odors in rooms
A few reports of unfriendly or inattentive front desk interactions
Slow internet reported
Perception of being overpriced or generic by some guests
Limited early-morning breakfast options for very early flights

Categories

Cleanliness
8
Generally praised as very clean and recently updated, but isolated serious incidents were reported (blood on a pillowcase, a bed-bug complaint, and some musty smells) which lowered the score.
Service
9.6
Staff repeatedly described as friendly and helpful (front desk, shuttle drivers), with multiple mentions of excellent service; a few isolated reports of unfriendly check-in or inattentive responses.
Location
9.4
Consistently noted as very close to Syracuse Airport and convenient for travelers; described as not particularly charming but highly practical.
Room Quality
8.4
Beds and linens frequently praised as very comfortable and pristine; however there are a few reports of a terrible bed in one room and occasional musty odors.
Amenities
8.7
Airport shuttle, on-site bar/restaurant, breakfast and convenient parking were appreciated; some guests noted limited early-bird breakfast options and a generic feel to facilities.
Value for Money
8
Mixed impressions: several guests felt it was affordable and met expectations, while others called it overpriced or generic for the rate charged.
Food and Beverage
9.4
Breakfast and the attached restaurant/bar received strong positive mentions ("food was fantastic"), though a couple of guests suggested improvements to the menu or early-morning options.
Overall Experience
8.9
Majority of stays described as comfortable, quiet and convenient with great staff and beds; occasional serious cleanliness/service issues tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Accommodation:
Sleep Inn & Suites East Syracuse offers contemporary rooms with flat-screen TVs and cozy seating areas for relaxation. Each room comes with a private bathroom, ensuring comfort and privacy for guests.

Convenient Amenities:
Guests can take advantage of the free WiFi available throughout the property, allowing for seamless connectivity during their stay. The on-site restaurant provides a convenient dining option, while the free private parking adds to the ease of access for those traveling by car.

Central Location:
Located just 2 km from Hancock Airport, and with Syracuse and Skaneateles within easy reach, Sleep Inn & Suites East Syracuse provides a central hub for exploring the area. The shared lounge offers a space for relaxation and socializing during your stay.

Book your stay at Sleep Inn & Suites East Syracuse for a comfortable and convenient experience.

Important information:

Please note, guests using the airport shuttle service must contact the property 24-hours in advance to book the shuttle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

8.8
Based on 1062 reviews
Cleanliness: 8
Service: 9.6
Location: 9.4
Room Quality: 8.4
Amenities: 8.7
Value for Money: 8
Food and Beverage: 9.4
Overall Experience: 8.9
K
Kathy • solo_traveller • us
10
2026-10-31 • via Nuitee
S
Sherry • couple • us
10
This will be our go to hotel now any time we fly out of Syracuse.
Pros:

The hotel was very clean and the staff was fantastic - from the front desk to the folks that took us to the airport and picked us up. We also liked that there was a bar/restaurant attached to the hotel. Food was fantastic!

Cons:

Not a thing!

2026-10-29 • via Nuitee
T
Tyler • family_with_children • us
6
2026-10-27 • via Nuitee
K
Kristy • family_with_children • us
7
Pros:

Comfy bed

Cons:

Slow internet

2026-10-27 • via Nuitee
J
Joyce • couple • us
7
Just okay.
Pros:

Close to airport for early departure

Cons:

This stay was different. The front check in staff not friendly, bed in #310 was terrible.

2026-10-26 • via Nuitee
J
Joyce • couple • us
9
Nice, clean, comfortable stay
Pros:

Easy to find, close to the airport

2026-10-26 • via Nuitee
J
James • family_with_children • us
9
2026-10-23 • via Nuitee
V
Vincent • extended_group • us
9
2026-10-21 • via Nuitee
S
Steven • couple • us
10
2026-10-20 • via Nuitee
D
DONALD • solo_traveller • us
10
2026-10-18 • via Nuitee
I
Ingrid • extended_group • us
10
This was a great, comfortable place to stay while visiting SU
Pros:

The Sleep Inn & Suites was clean, quiet, recently updated.

2026-10-18 • via Nuitee
M
Maria • couple • us
9
Relaxing and comfortable.
Pros:

Great staff. A lot of school spirit for family weekend.

2026-10-18 • via Nuitee
M
Maria • solo_traveller • us
10
A great place to rest your head
Pros:

From the moment we were greeted by the front desk staff to check out, both of our stays, everything was perfect.

2026-10-14 • via Nuitee
K
Kenneth • solo_traveller • us
8
Pros:

Staff was very nice, beds were comfortable and it was clean.

2026-10-14 • via Nuitee
R
Rachel • solo_traveller • us
10
Felt like a comfy home away from home
Pros:

The shuttle service from the airport was amazing and our driver, Barb, was such a friendly face to be greeted by after a day of travel. The hotel was so clean with the most comfortable bed and pillows I’ve had at a hotel in a while.

2026-10-13 • via Nuitee
F
fabrice • solo_traveller • fr
8
2026-10-13 • via Nuitee
J
Jessica • family_with_children • us
10
2026-10-12 • via Nuitee
N
Nicole • couple • us
5
Pros:

Very close to the airport! Convenient

Cons:

Smelled old. Number one reason for my score was that there was blood on my pillow case-YUCK. I told the front desk and they did not seem to care.

2026-10-10 • via Nuitee
A
Anton • solo_traveller • us
10
Pros:

The rooms are very clean. The staff are friendly and the breakfast is good.

2026-10-09 • via Nuitee
C
Camara • solo_traveller • us
10
Safe, clean and affordable meeting all my expectations of lodging.
Pros:

The location was safe the staff was friendly, as a lone traveler those are my concerns, thank you.

Cons:

I liked the location and cleanliness

2026-10-09 • via Nuitee