Hotel EZZAHIA by HMS

Hotels
6.1 (2701 reviews)
Avenue Abdelkrim El Khattabi Gueliz , Marrakech , ma

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
4.29
Many reviews indicate poor cleanliness, with mentions of dirty rooms and unpleasant odors.
Service
7.77
Several comments praise the kindness and attentiveness of the staff, though some negative experiences were noted.
Location
8.3
The location is frequently highlighted as a strong point, providing good access to city attractions.
Room Quality
5.26
Mixed reviews on room quality, with concerns about maintenance and noise issues.
Amenities
6.29
Amenities were mentioned positively in some contexts, but overall satisfaction is lacking.
Value for Money
5.25
Guests feel that the value for money is below expectations, especially considering the condition of the premises.
Food and Beverage
5.3
Feedback on food quality is negative, with reviews of breakfast options being poor.
Overall Experience
6.36
The overall sentiment reflects a disappointing stay with particular concerns about noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:56

Property Description

Charming Stay in Marrakech's Gueliz District

Outdoor Swimming Pool and Terrace Area: Enjoy a refreshing dip in the outdoor swimming pool or unwind on the terrace area at Appart-Hotel EZZAHIA by HMS.

Individually Decorated Rooms and Apartments: Experience unique decor in every air-conditioned room and apartment, each equipped with a balcony, private bathroom, and TV for your comfort.

Convenient Access to Major Tourist Sites: Explore Marrakech's top attractions like Jamaâ El Fna Square, Medersa Ben Youssef, Saadians Tombs, and El Badi Palace with ease from our hotel.

Book your stay now at Appart-Hotel EZZAHIA by HMS for a memorable Marrakech getaway!

Important information:

Please note that Residence Ezzahia does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.1
Based on 2701 reviews
Cleanliness: 4.29
Service: 7.77
Location: 8.3
Room Quality: 5.26
Amenities: 6.29
Value for Money: 5.25
Food and Beverage: 5.3
Overall Experience: 6.36
A
Abdeljalil • couple • ma
5
2026-05-24 • via Nuitee
H
Houssam • solo_traveller • ma
10
I ll come back
Pros:

Everything

Cons:

Nothing

2026-05-23 • via Nuitee
A
Ali • family_with_children • ch
8
Pros:

Bonjour,
L'établissement m'a surclassé, j'ai réservé une chambre, on m'a offert un appartement.
C'est superbe.
Merci

2026-05-22 • via Nuitee
A
abdellah • solo_traveller • ma
9
2026-05-22 • via Nuitee
A
abdellah • solo_traveller • ma
7
2026-05-22 • via Nuitee
S
Susan • extended_group • gb
7
Easy,convenient good for the airport
Pros:

There was a lovely pool area. The room was big the sheets were clean. The staff were really nice and friendly.

Cons:

The fridge in the room didnt work. There was black mould in the bathroom ceiling.

2026-05-21 • via Nuitee
A
AKRACHLI • couple • ma
2
2026-05-21 • via Nuitee
M
MALIKA • couple • fr
10
Personnel recommandable
Pros:

La gentillesse de l’équipe de reception
La proximité du centre de marrakech
Hicham est d’une gentillesse et tres attacher a la satisfaction clientele.toujour dispo et fidelise les clients.
Il est tres gentil et compétent au valeur du métier. Il mériterait une augmentation du a ses compensations dans le metier.
Le calme.

Cons:

Des coupures d’eau froide, a plusieurs reprise je n’avais pas d’eau froide et tres compliqué le réglages ET rétablissement du soucis

2026-05-21 • via Nuitee
K
KAI • solo_traveller • ru
6
2026-05-20 • via Nuitee
E
El Mehdi • couple • ma
7
2026-05-20 • via Nuitee
R
Reja • solo_traveller • ma
5
.
Pros:

.

Cons:

.

2026-05-20 • via Nuitee
M
MOUKTAFI • solo_traveller • ma
2
Pros:

There was no hangar. Not even a single coup or glass .the tap water Shaking .Breakfast disapointing .the light very disapointing .overall .I would not go back .Its deserve 3 Star.

Cons:

As i said Above

2026-05-19 • via Nuitee
A
Akuthota • couple • gb
3
2026-05-18 • via Nuitee
M
Mouhssine • family_with_children • ma
7
Merci bcp
Pros:

Le calme

Cons:

Rien

2026-05-18 • via Nuitee
M
Marine • couple • fr
7
Accueil très chaleureux et personnel agréable, rien à redire sur le service. En revanche, la chambre manquait un peu de
Pros:

L’accueil chaleureux du personnel

Cons:

Très bruyant la nuit et la chambre pas très propre et salle de bain un peu vétuste

2026-05-18 • via Nuitee
Y
Yassine • solo_traveller • ma
1
2026-05-18 • via Nuitee
S
Safa • solo_traveller • fr
10
2026-05-18 • via Nuitee
B
benhaddouch • solo_traveller • gb
8
Pros:

Location staff and
Security

Cons:

N/ap

2026-05-18 • via Nuitee
F
fouad • solo_traveller • ma
1
2026-05-18 • via Nuitee
E
elmahmoudi • solo_traveller • ma
10
2026-05-17 • via Nuitee