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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Restaurant
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Room service
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Terrace
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Family rooms
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Fax/photocopying
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Tour desk
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Grocery deliveries
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Kid meals
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Kids' outdoor play equipment
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Baby safety gates
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Broadcast Live sport events
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Pub crawls
Review Highlights
Categories
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Property Description
Mountain View Patios
Experience breathtaking views of the mountains from select rooms with private patios at Hotel Casa Texel.
Family-Friendly Amenities
Enjoy a stress-free stay with your little ones at our hotel, offering a children's playground for their entertainment.
Convenient Services
From free WiFi to room service and a 24-hour front desk, we ensure a comfortable and convenient experience for all our guests.
Book your stay at Hotel Casa Texel now and make unforgettable memories in Panajachel!
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children ages 1 and older are allowed.
Children from 1 year old to 8 years old stay for free when using an existing bed.
Children from 1 year old to 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for US$67 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Habitacion muy muy mal
very cool and very nice place to stay
Excelente.
Let down, staff member was use
Hotel dis not honor my reservation.
Sold my room and did not let me know until a month later. I had a hard time finding a hotel last minute and ended up paying more than I had planed for.
NOT RELIABLE!!!!
Le ménage, l'aération et la douche qui gicle
Limited breakfast options, they charge for the minimal items and horrible customer service.
このホテルは湖に近く、とても静かで非常に良い所です。ただし、部屋には中庭を見る窓が一つしか無く、薄暗く、風が入らないのは残念でした.
I am immensely enjoying the spaciousness of my quarters
No hot water in the room. VR BO never informed the hotel of our stay. The hotel claimed they had nothing to do with VR BO. Luckily they were nice enough to accept the reservation I had paid for. Do not reserve or you could end up with no room.
I love everything about it
The food was delicious, the staff friendly.
I will definitely go back.
Thank you
We came back from dancing at midnight. Gates were closed and there was nobody to let us in. Had to climb tall spiky fence and ripped a pair of $200 jeans. Got to the room- no water at all until about 2 am. Couldn’t shower after all day of activities and dancing. Bathroom very dirty. No water again ok the morning of departure for the airport. No shower again. Rental car splashed with paint since they were painting, but thanks to a kind manager it was cleaned up. Don’t recommend this place
Very few amenities at this hotel. Not enough value for the price. It is $25 per night too much.
Stayed 2 nights. Office staff unfriendly and unaccomodating. Room warm and stuffy, No overhead fans. Second night no electricity, Hotel had no generator so not even a light to find our way. Electric was still out the next day when time to check out. Would not rebook.
Restaurant had good breakfast and waitstaff.
Need deep cleaning, the room we got smelled really bad.
While the proximity to the lakeshore, shopping and restaurants and shopping is good, Casa Texel Panajachel is marketed as a much better hotel than it really is. This is a two star hotel plain and simple and overpriced for what you get. Overall, I was very dissatisfied.
This was the only hotel available for the night we requested and it was the most expensive of the three we stayed at but the worst hotel. Very uncomfortable bed, toilet didn't flush, had to shower in standing water, front door was cheap like an interior closet door, The whole place was pretty bad.
Great room (without a/c), great service. A little noisy at night since is located in a centric place.
Belle chambre, 2 lits queen et un lit simple très confortables, près de tout. Restaurant et café juste en bas de l'hôtel.
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