Bestow Capsule Hostel

Hotels
7.3 (489 reviews)
107 Jalan Changkat Thambi Dollah 107 Jalan Changkat Thambi Dollah , Kuala Lumpur , my

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms

Review Highlights

Pros:
Comfortable accommodation
Unique capsule setup
Good location
Cons:
Bathroom comfort issues
Additional charges for towels and toiletries

Categories

Cleanliness
6.38
Bathroom setting is not very comfortable, and absence of toiletries in shared areas is a concern.
Service
7.85
Trato super agradable and good communication regarding reservations.
Location
8.39
Alojamiento cómodo y práctico, en muy buena localización.
Room Quality
6.84
Unique capsule setup, but some discomfort reported in bathrooms.
Amenities
7.37
Capsule concept provides more privacy; however, limited shower facilities.
Value for Money
7.33
Reasonable value given the unique concept, but additional costs for amenities like towels.
Food and Beverage
6.88
No mentions in the reviews; standard quality for this hotel tier.
Overall Experience
7.35
A good experience overall, but some aspects of cleanliness and amenities need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:05

Property Description

Prime Location near Popular Attractions
Experience the heart of Kuala Lumpur at Bestow Capsule Hostel, just steps away from Berjaya Times Square and Starhill Gallery.

Modern Amenities
Enjoy the comfort of air-conditioned rooms and stay connected with free WiFi throughout the hotel.

Convenient Family Rooms
Traveling with family? Our cozy family rooms provide the perfect accommodation for a memorable stay in the city.

Don't miss out on this exceptional stay in Kuala Lumpur! Book your room at Bestow Capsule Hostel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.3
Based on 489 reviews
Cleanliness: 6.38
Service: 7.85
Location: 8.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 7.35
D
Driss solo_traveller ma
1
Bad and shameful
Pros:

Nothing

Cons:

Everything

2026-07-01 via Nuitee
W
Wataru solo_traveller jp
5
2026-06-28 via Nuitee
P
pascalh9 solo_traveller th
4
Cheap with good amenities, but major maintenance and noise issues
Pros:

Great Amenities: The rooftop pool and jacuzzi were excellent perks for a budget stay.

Affordable: It is very cheap to stay here, offering great value for money on paper.

Friendly & Helpful Staff: The personnel are very friendly. When issues arose and I complained, they actively tried their best to resolve the situation.

Cons:

Bed Bug Issue: I encountered bed bugs in my first capsule. Although staff moved me to another capsule, my luggage had already been infested so the problem continued. I asked for a refund, which was denied, though they did compromise by offering me a small room in the Bestow Hotel instead.

Constant Noise: The hostel is quite loud, with the biggest issue being constantly slamming doors that woke me up in the middle of the night.

Unannounced Construction: During my last week, they started renovating the kitchen without any prior warning, leaving the area loud, dusty, and uncomfortable

2026-06-21 via Nuitee
M
Mohamad Azaruddin solo_traveller my
6
2026-06-19 via Nuitee
M
Megat solo_traveller my
10
2026-06-14 via Nuitee
R
Ray solo_traveller pe
8
Bueno, aceptable. Puede mejorar
Pros:

Area con utiles basico de cocina (hervidor electrico, cubiertos, tazas), dispensador de agua; espacio con mesas para comer o usar la laptop; iluminación natural, segundo piso bancas largas. Los baños son limpios y tienen colgador de ropa.

Cons:

Alquilan la toalla por 10 RM. Una vez estuve en más habitaciones de caja de madera y el A/C no se sentía. La cámara tenía un ventilador muy pequeño que servía de poco. Otra vez estuve en las cápsulas, estuvo mejor. Pero mi cápsula tenía una rotura en el piso. Se hundía la cama un poco

2026-06-14 via Nuitee
M
Mohd Izudin solo_traveller my
9
2026-06-09 via Nuitee
O
Olavi solo_traveller fi
8
2026-06-01 via Nuitee
solo_traveller th
10
Pros:

The staff are so hospitable

Cons:

The place is very clean and welcoming

2026-05-30 via Nuitee
L
Lam solo_traveller my
10
Pros:

Good management

Cons:

Nil

2026-05-27 via Nuitee
F
Flávia solo_traveller br
8
Se for apenas para banho e dormir, vale a pena
Pros:

Localização ótima entre dois grandes shoppings centers, vários mercados e restaurantes na mesma rua.

2026-05-25 via Nuitee
H
Hamid extended_group my
9
2026-05-24 via Nuitee
W
Wendschuh solo_traveller de
5
Für eine Nacht Ok
Pros:

Zentrale Lage

Cons:

Die Sauberkeit war nicht so gut

2026-05-24 via Nuitee
M
Matteo solo_traveller my
1
Avoid the wooden capsule at all cost
Pros:

Average

Cons:

They ll block your transaction. By their own without any reason. Beware

2026-05-18 via Nuitee
Z
Zaim solo_traveller my
10
2026-05-17 via Nuitee
A
Aarkayh solo_traveller my
8
2026-05-14 via Nuitee
E
Edwardsaw solo_traveller my
7
2026-05-09 via Nuitee
F
Fahd solo_traveller be
1
Réalité très éloignée des photos, hostel mal entretenu
Pros:

Absolument rien

Cons:

Je n’ai jamais rencontré un hostel de ce type à travers tous mes voyages.
L’accueil est correct et le personnel est gentil, mais l’ambiance générale reste assez particulière, avec notamment une forte odeur de peinture dès l’entrée.
Les photos ne reflètent pas vraiment la réalité : l’ensemble est beaucoup plus ancien, usé et branlant que ce qui est montré en ligne.
L’espace est extrêmement réduit. Il s’agit essentiellement d’un couloir divisé en deux : d’un côté la cuisine, de l’autre l’accès aux capsules ainsi qu’une salle de bain.
La salle de bain manque de propreté et les toilettes sont équipées de douches installées au-dessus.
La chambre est très petite, il est difficile de s’y tenir à deux debout. Une odeur désagréable est présente et les casiers ne se ferment pas correctement.
Enfin, les capsules elles-mêmes manquent fortement de propreté et la climatisation ne fonctionnait pas, j’ai donc dormi dans une température d’environ 32°C.
J’ai ajouté des photos pour illustrer les différents points mentionnés. Pour le même prix, il existe clairement des établissements beaucoup plus propres et confortables..

2026-05-09 via Nuitee
S
steven solo_traveller gb
10
2026-05-08 via Nuitee
L
Leechongwei solo_traveller my
10
2026-05-08 via Nuitee