The Grosvenor Plymouth

Hotels
8.4 (2884 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb

Children allowed

Facilities

Television in common areas
Express check-in
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request
Wine release events
Reception hall
Vegetarian menu options available
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2884 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
J
Jhavique solo_traveller gb
6
2026-06-20 via Nuitee
M
Mark solo_traveller gb
7
2026-06-20 via Nuitee
L
L Street solo_traveller gb
7
Perfectly situated hotel accommodation
Pros:

The hotel was perfectly situated near the Hoe. It was a nice building with a lot of character. The staff were very friendly and helpful. The room was basic but it was fine. It had a nice shower, tea and coffee facilities and the biscuits were a nice touch.

Cons:

There wasn't a lot of room whilst walking past the bed to the wardrobe in the corner. You had to be careful not to whack your leg against the corner of the bed. The light bulb was not working in the bathroom for the first two days of my stay but was sorted by the third day. Also someone outside was banging the door continuously at around midnight to 1 am during the week, which kept me awake for a bit. Having said all this I would stay here again as its a good value hotel in a great location.

2026-06-19 via Nuitee
R
roger extended_group fr
8
Pros:

La gentillesse de la personne a l'accueil

Cons:

Nous avons réservé cet hôtel pour le rapport qualité prix et aussi pour le petit déjeuner en supplément, mais celui ci n'était pas servi dommage, nous aurions surement fait un autre choix d hôtel

2026-06-18 via Nuitee
R
richard solo_traveller gb
10
Pros:

Lovely stay lovely clean room

2026-06-18 via Nuitee
K
Keith solo_traveller gb
10
2026-06-17 via Nuitee
P
Peter couple fr
7
Cons:

Pas de petit déjeuner!

2026-06-17 via Nuitee
C
Christine solo_traveller gb
8
Quiet, great location, and great service
Pros:

I did enjoy my stay, however, no breakfast facility, the room was tired, the sink had a large semi repaired crack, the shower try was badly worn, shower door didn't close properly, and the shower pipe leaked, doors in the room could do with a good scrub, that said, because of the location, and peaceful area, it was a sheer joy, the staff were lovely and helpful.

Cons:

No comment

2026-06-16 via Nuitee
M
Mark solo_traveller gb
8
2026-06-15 via Nuitee
J
Jamie solo_traveller gb
10
Would stay here again if in the area.
Pros:

A great nights sleep, friendly staff and great location.

2026-06-14 via Nuitee
A
Aurelia couple fr
8
Parfait lorsque l’on sort du ferry.
Pros:

Très bien situé au dessus du Hoe. Entrée et salons très agréables

Cons:

Sdb très petite

2026-06-14 via Nuitee
P
Peter solo_traveller nz
7
Great location with friendly staff - budget hotel that's great value
Pros:

.Friendly and helpful staff. Car parking available. Fantastic location.

Cons:

No breakfast a available which would have been very useful.

Room a week bit small but not critical.

2026-06-13 via Nuitee
I
Isa solo_traveller am
8
2026-06-13 via Nuitee
P
Piret solo_traveller gb
5
Pros:

Good location. Lovely staff.

Cons:

Water leak from the bathroom sealing.

2026-06-13 via Nuitee
R
reynolds solo_traveller gb
10
2026-06-12 via Nuitee
C
Charlotte solo_traveller gb
8
Great stay for a base
Pros:

Very affordable

Cons:

The decor was a little tired and furniture needs replacing. Room felt dated but was still comfortable and served a purpose which is reflected in the price

2026-06-11 via Nuitee
S
Samantha couple gb
7
2026-06-10 via Nuitee
T
Tim couple gb
10
2026-06-08 via Nuitee
E
Emmanuel solo_traveller gb
10
Fantastic stay
Pros:

Free parking

Cons:

No complaints

2026-06-07 via Nuitee
Y
yves couple fr
9
Bien situé, personnel top
Pros:

Gentillesse et dévouement du personnel

Cons:

Absence de petit déjeuner

2026-06-07 via Nuitee