The Grosvenor Plymouth

Hotels
8.4 (2917 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb
+44 1752 260411

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Meeting/banquet facilities
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2917 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
C
Colin • solo_traveller • gb
10
Lovely hotel
Pros:

I visited twice before.hotel is in good location,staff are friendly and courteous will definitely be returning again.

Cons:

No complaints

2026-07-24 • via Nuitee
J
John • solo_traveller • gb
6
Did the job as I was on a working visit.
Pros:

Location.

Cons:

Lack of any kind of breakfast, very disappointing as it was offered in my booing at an extra cost and the sign outside clearly says cooked breakfast. Reception staff said no breakfast has ever been offered. Not good.

2026-07-24 • via Nuitee
R
Rania • extended_group • ma
8
Pros:

Personnel très sympa et serviable
Localisation parfaite

2026-07-24 • via Nuitee
B
Boschier • solo_traveller • gb
7
Pros:

Room very comfortable however shower took a long time to become hot.

Cons:

I have stayed many times over a period of fifteen years and was horrified to find they no longer offer breakfast.

2026-07-23 • via Nuitee
E
Evgeny • solo_traveller • gb
7
Cons:

The walls are on the thinner side, so noise isolation could be an issue for light sleepers. Also, there’s no air conditioning—during a summer heatwave, keeping the room cool was definitely a challenge, so keep that in mind when booking for warmer months.

2026-07-23 • via Nuitee
J
Jens • solo_traveller • nl
6
Pros:

Nice swimming pool, friendly staff.

Cons:

Outdated hotel, old bathroom which doesnt feel totally clean. Expensive for what it is.

2026-07-20 • via Nuitee
A
Alexandra • solo_traveller • fr
8
Pros:

Emplacement entre le centre ville et le bord de mer.
Chambre et salle de bain spacieux pour 1 personne.
Prise USB à côté du lit.
Un petit ventilateur était posé que la table de nuit.

Cons:

Le siège des wc était en plastique et bougeait.
J'ai dormi avec mes bouchons d'oreille donc je ne peux pas trop informer sur le bruit, mais le matin ça faisait un petit boucan quand le voisin prenait sa douche. L'établissement n'est pas récent.

2026-07-20 • via Nuitee
S
Sophie • solo_traveller • gb
10
Pros:

Great staff… lovely location. Room was exactly what I paid for..

2026-07-19 • via Nuitee
D
Derek • solo_traveller • gb
9
Good hotel, great location
Pros:

Everything

Cons:

No complaints

2026-07-19 • via Nuitee
H
Hugh • solo_traveller • fr
4
Will not stay again, and would not recommend it.
Cons:

Severely disturbed during the night by noisy guests. The bed was uncomfortable.

2026-07-19 • via Nuitee
T
tiphaine • solo_traveller • fr
7
2026-07-18 • via Nuitee
M
Malgorzata • solo_traveller • gb
8
2026-07-18 • via Nuitee
A
Aaron • solo_traveller • gb
9
2026-07-18 • via Nuitee
N
NEIL • solo_traveller • gb
7
Good location and value for money. Friendly, professional staff, special mention for Fatima.
Pros:

The location was good, hotel was clean.

Cons:

Breakfast not being available. I had a single room but that was my mistake

2026-07-16 • via Nuitee
A
Annie • solo_traveller • gb
8
Lovely place, comfy beds, great location for getting into city centre.
Pros:

Good location for going into Plymouth City centre.
Lady on the front desk with the strawberry blonde bob (sorry can't remember your name) was lovely, very friendly and welcoming. Parking was easy. Room was clean and had extra pillows. Beds were comfy.

Cons:

Not a major criticism but would have been handy to have a mirror in the room either than the little bathroom mirror but to be honest if thats my only complaint then thats not bad at all.

2026-07-15 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Friendly helpful staff. Great location 👌. Parking for motorbike 🏍

Cons:

No breakfast available.

2026-07-15 • via Nuitee
N
Norunn • extended_group • no
9
Her kan jeg trives!
Pros:

Fint, rent, hyggelig personale.

Cons:

Alt ok.

2026-07-14 • via Nuitee
J
Joanne • solo_traveller • gb
7
Pros:

Hotel location and room

Cons:

No breakfast provided this time

2026-07-14 • via Nuitee
U
Upeksha • solo_traveller • gb
9
Travelled for work. Great location, friendly staff, and a cosy, clean room. Great value for money.
Pros:

Excellent location, friendly staff.

Cons:

absolutely nothing.

2026-07-14 • via Nuitee
J
John • solo_traveller • gb
6
2026-07-13 • via Nuitee