The Grosvenor Plymouth

Hotels
8.4 (2960 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Meeting/banquet facilities
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.4
Based on 2960 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
P
PAUL solo_traveller gb
9
Pros:

Location by the Hoe..it was clean. Staff welconing

Cons:

Paying

2026-08-15 via Nuitee
M
maurice solo_traveller gb
9
Pros:

staff brilliant
location excellent
very clean and comfortable

Cons:

no breakfast but fully understand reasons for doing room only

2026-08-15 via Nuitee
D
David solo_traveller gb
8
Pros:

The location was excellent.The staff were really helpful.

Cons:

Room way too hot. No housekeeping came to clean the room, so had to ask for fresh towels.

2026-08-14 via Nuitee
B
Brian solo_traveller au
9
2026-08-14 via Nuitee
W
wendy couple gb
7
Nice comfy bed but the rooms facilities and bar need attention
Pros:

All in all a nice hotel. The bed was comfy, the location was perfect and staff were polite.

Cons:

There was a desk fan but the room was boiling, the tap and shower had no pressure ( we didn’t bother using after we’d turned the shower on and saw the water trickle out….. very disappointed by this), the bar had very limited drinks and no snacks,

2026-08-14 via Nuitee
M
Mark solo_traveller gb
4
Pros:

The staff were very friendly

Cons:

No breakfast.
Damage in the room.
I understand the hotel is up for sale which is why there is a reluctance to spend any money on the upkeep

2026-08-14 via Nuitee
C
Chris solo_traveller es
10
Pros:

It was a short stay but had everything i wanted for that , will recommend.

2026-08-13 via Nuitee
P
Peter couple gb
8
great location close to the Hoe-close to several great beaches
Pros:

Location

Cons:

plumbing problems - low flow and no hot water-staff dealt with it but didn't completely cure the problem

2026-08-13 via Nuitee
A
Anthony solo_traveller fr
10
2026-08-13 via Nuitee
F
Finn solo_traveller gb
10
Short pleasent and comfortable
Pros:

The location was perfect especially being so close to the hoe in the hot peak of summer

2026-08-12 via Nuitee
N
Nabil extended_group fr
7
Pros:

Très bon emplacement et personnel sympathique.

Cons:

Le petit-déjeuner n’était pas servi lors de notre séjour, alors que le site indiquait qu’il était possible d’ajouter cette option sur place. Nous avons également subi une coupure d’eau.

2026-08-10 via Nuitee
S
Shima solo_traveller gb
8
Pros:

Nice size room with a bay window and a bit of a seaview. Free parking at the rear was great. Staff were friendly and helpful.

Cons:

Bedside lights were very dim, couldn't see much so had to use main lights

2026-08-10 via Nuitee
K
Kate family_with_children gb
5
Exceptional staff & location but sleep quality was poor.
Pros:

Location was excellent for both The Hoe and The Barbican. So close to the Lido and views of the coastline.
The staff on reception were exceptional.

Cons:

The bed was on a tilt so not very comfortable and the hotel was noisy all night with guests moving around and talking. Walls are so thin you hear every floorboard creak. Very little sleep.

2026-08-06 via Nuitee
R
Robert extended_group gb
7
Great location at a reasonable price
Pros:

The hotel is well located on top of the Hoe only one block back from the front. The car park was really useful but is often full.

Cons:

The door to the passage did not fit well and let in the light. The pillow was small and hard. Otherwise it was all good.

2026-08-06 via Nuitee
D
Daniel couple gb
10
2026-08-04 via Nuitee
S
Stephen solo_traveller gb
9
Nice hotel fairly priced
Pros:

The hotel was in an ideal location for my needs and the staff were both friendly and very helpful. The check in was very easy and simple and i was given a change of rooms from the forth to second floor after a discussion about access only being via stairs. I was also able to park my car which was an absolute bonus as daily parking on the street is £19.50.

Cons:

I hadn’t realised that there was no lift as at this moment I have mobility issues and could not have easily managed to get to the room offered on the forth floor. In the bathroom there was only a small bar of soap and no shampoo, there was a small bottle of hair conditioner which was no good for a man with very sharp hair. I think these days an automatic dispenser over the shower should be provided.

2026-08-03 via Nuitee
R
Rodney solo_traveller gb
8
2026-08-03 via Nuitee
A
andrew solo_traveller gb
5
Pros:

Location

Cons:

Very basic room - you get what you pay for..

No breakfast - that was one of the highlights, but no more

2026-08-03 via Nuitee
N
Nigel solo_traveller gb
4
Pros:

I thought the room was overpriced and even though it was clean, the room was tried and well worn in need of refurbishment. £135 per night for one person in a double room to a poor standard was expensive to say the least.

2026-08-02 via Nuitee
C
Colin solo_traveller gb
10
Lovely hotel
Pros:

I visited twice before.hotel is in good location,staff are friendly and courteous will definitely be returning again.

Cons:

No complaints

2026-07-24 via Nuitee