The Grosvenor Plymouth

Hotels
8.4 (2981 reviews)
7-11 Elliot St, The Hoe , Plymouth , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Meeting/banquet facilities
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.4
Based on 2981 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
J
jackie • solo_traveller • gb
6
Meet all my needs on my short show and concert trip
Pros:

Location great for theatres and city

2026-09-19 • via Nuitee
S
Stuart • couple • gb
8
Superb staff and location.
Pros:

Easy to find.

2026-09-19 • via Nuitee
D
Darius • couple • gb
3
2026-09-19 • via Nuitee
R
Reed • solo_traveller • gb
6
Nice view
Pros:

Location was amazing

Cons:

Pilllows not super comfy

2026-09-19 • via Nuitee
H
Harris • extended_group • gb
8
Great location for a comfy stay.
Pros:

Great location. It was comfy and the staff were friendly.

Cons:

The bedroom door was very difficult to open from the inside as there was no handle and it was a heavy door. Some of our group struggled with it.

2026-09-19 • via Nuitee
F
Federica • solo_traveller • it
6
Pros:

Ottima la posizione, personale gentile

Cons:

La struttura è trascurata, soffitto della camera in alcuni punti sfogliato, bagno perdeva acqua dal wc.
La Receptionist apre tardi al mattino e alla sera alle 22 è già chiusa.

2026-09-18 • via Nuitee
M
MIKEL • solo_traveller • es
7
2026-09-18 • via Nuitee
M
Melissa • solo_traveller • gb
8
2026-09-17 • via Nuitee
C
Colin • couple • gb
10
2026-09-17 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-09-16 • via Nuitee
M
Mary • solo_traveller • gb
7
Pros:

It was clean and the car parking very useful
Good proximity to the Hoe

Cons:

For us it was too far away for a place to go for breakfast ( but we are oldies!)
We thought breakfast was included. It did say that on our booking.com details; and on the board outside it said breakfast. Needs revising!
Didn't like the fire alarm going off late one evening and having to wait 15 mins in cold for staff to arrive.

2026-09-15 • via Nuitee
J
Jen • solo_traveller • gb
3
No hairdryer no hot water no staff no care go elsewhere
Pros:

It was clean

Cons:

There was no hot water I had two cold showers during my stay no one cared it was really poor the guy who was on reception couldn’t have cared less if he tried I had to shower for work it certainly wakes you up - there is no hair dryer either just so you know - there are better places in Plymouth

2026-09-15 • via Nuitee
M
Matilde • solo_traveller • es
10
2026-09-13 • via Nuitee
A
Amy • solo_traveller • gb
5
A very basic stay
Pros:

Staff were brilliant, friendly and helpful and took time with the customers. Nice location close to town and the Hoe

Cons:

The room I had was tired and I didn't find it comfortable. Curtains were hanging off, and the hook on the back of the bathroom door was broken. There were dirty bits and the skinniest of pillows. A bad sleep

2026-09-13 • via Nuitee
P
Paul • solo_traveller • gb
9
Totally worth it
Pros:

Location,cleanliness and pleasant staff

Cons:

Everything was fine

2026-09-12 • via Nuitee
N
Nathalie • solo_traveller • fr
10
Pros:

La gentillesse et l'ecoute du personnel, l'emplacement de l'hôtel qui est à quelques pas du centre ville, et du Hoe.

2026-09-12 • via Nuitee
J
James • solo_traveller • gb
8
Cons:

Parking wasnt great around the back

2026-09-10 • via Nuitee
O
Oliver • solo_traveller • gb
7
Pros:

Basic but clean and fine for where and what it is

2026-09-10 • via Nuitee
M
Miles • solo_traveller • gb
9
Pros:

The hotel in general

Cons:

No breakfast service

2026-09-08 • via Nuitee
S
Sarah • solo_traveller • gb
8
What I saved on the accommodation I paid in parking
Pros:

Great location

Cons:

Limited car park - only 8 for circa 25 rooms - was able to get in the first night, second night not able to use and had to park on street with a near £20 charge.

2026-09-07 • via Nuitee