The Grosvenor Plymouth

Hotels
8.4 (2854 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2854 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
K
kirsty solo_traveller gb
8
Pros:

Beautiful location, lovely sized bedroom and bathroom. Comfortable bed.

Cons:

Superficially clean but dusty. Lacks a mini fridge.

2026-05-22 via Nuitee
couple gb
9
Pros:

Friendly and helpful staff - great location

Cons:

N/A

2026-05-22 via Nuitee
J
Julie Gretta solo_traveller gb
5
Great value for money. Very basic accommodation and the room was very cold with only one thin blanket provided
Pros:

Location

Cons:

The room was very cold!

2026-05-21 via Nuitee
N
Nicholas solo_traveller gb
7
2026-05-19 via Nuitee
V
Virginia solo_traveller us
5
Pros:

The room was fine. What i didn’t like was the room felt like living in a dark. The light brightness was too low.
No mirror light in bathroom to make up there was no bulb.

2026-05-19 via Nuitee
A
Angela solo_traveller gb
9
Pros:

All the staff we encountered were fantastic

Cons:

Bit disappointed that we had to go out and find somewhere for breakfast on one of the busiest mornings on The Hoe, due to no chef in the hotel that day.

2026-05-18 via Nuitee
V
Vanessa solo_traveller co
6
Pros:

Close to the Hoe

Cons:

Too many stairs and no lift was a problem for me and my suitcase

2026-05-18 via Nuitee
A
Andrews solo_traveller gb
8
Pros:

Basic accommodation but good shower, comfortable bed, great location. Great value. Friendly and helpful staff.

2026-05-18 via Nuitee
N
Norbart solo_traveller nl
9
2026-05-17 via Nuitee
E
Ella family_with_children fr
8
2026-05-17 via Nuitee
S
Samuel solo_traveller gb
8
2026-05-17 via Nuitee
M
Malachi solo_traveller gb
10
2026-05-17 via Nuitee
L
Lewis solo_traveller gb
5
Nice staff shame on the hotel
Pros:

The guy at the desk was really pleasant seemed like a nice guy did his job well

Cons:

It was cold, bed was dirty

2026-05-17 via Nuitee
N
Niall solo_traveller au
8
2026-05-16 via Nuitee
T
Thomas Pether solo_traveller gb
9
2026-05-15 via Nuitee
R
Ralph solo_traveller de
8
2026-05-15 via Nuitee
D
David G solo_traveller es
8
Very good value for money
Pros:

La atención del personal, sugerencias para buscar comida/bebida fuera.

2026-05-14 via Nuitee
N
NCMA solo_traveller ca
3
Adequate, but mildly disappointing.
Pros:

Nice location, and I usually enjoy smaller, traditional hotels.

Cons:

The listing on Booking.com included breakfast for each day I was there. Upon arriving I was told there would not be any breakfast.
Also, although clean, the room did have a peculiar odour. Tiny TV. Finally, I was on the top floor and for some reason was given the room with a view of scaffolding and the back ally, even though the other two rooms were available where I could have at least seen the harbour or the street. I don't know why I was automatically given the poorest of the three rooms.

2026-05-13 via Nuitee
P
Pete solo_traveller gb
7
Ok
Pros:

Location

Cons:

A little dated

2026-05-13 via Nuitee
C
Clare solo_traveller gb
3
2026-05-13 via Nuitee