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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Emergency cord in bathroom
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Nightclub/DJ
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Security alarm
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Breakfast takeaway containers
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hertford House provides a bespoke stay with 28 elegant Townhouse and Loft rooms. Enjoy the comfort of Hypnos double sprung beds, Egyptian cotton linens, and scenic rooftop views.
Gastronomic Delights
Indulge in a culinary journey at our bar and restaurant. Savor carefully selected wines, beers, and cocktails at the bar, while the restaurant offers an a la carte breakfast with locally sourced ingredients.
Convenient Location
Located a short walk from Hertford East Railway Station and a quick drive from Stansted and Luton Airports, our hotel offers both accessibility and tranquility for your stay.
Experience luxury, convenience, and gastronomy at Hertford House. Book now for an unforgettable stay.
Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.
Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.
At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.
The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.
Parking is available at the Gascoyne Way multi-story car park, SG14 1DB
At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The location was amazing right in the centre of Hertford. The rooms were well furnished and a good size. We were staying overnight with friends who had just married in the local Registry Office and the front desk were great and brought us all a bottle of fizz to celebrate. - a really nice touch.
We only stayed for one night and we didn’t have any hot water when we returned to our room after a long day and evening out but assumed maybe we were not turning the taps the right way. In the morning still no hot water - so a freezing cold shower as we had to check out and head off to work early. We flagged it with the Front reception who said they would would investigate and contact us as we had to leave. No call, no contact. Not a great experience so I can’t recommend unfortunately. We also had a room at the back of the hotel and as soon as the kitchen started in the morning the generator created a huge amount of noise and smell. It was also a warm night and although there were two fans provided in the room in was incredibly hot and really difficult to sleep.
It was nice a central to restaurant’s and bars
Terrific
All of it
Staff is so friendly and the room was so clean
Nothing, all excellent
Ideal for a short stay
It was clean and was in a good place in the centre of town.
Staff were amazing ! Second time staying here and staff surpassed the first time. Thank you to Hertford House !
Nothing
Nice room. Comfortable
Everything you need
NA
Nice big room , comfy bed big bathroom, breakfast was delicious staff super friendly
It’s a little tired in places and due a spruce up
Some attention to detail would be great
I asked for spinach to be added to my mushrooms on toast and they wouldn’t do it unless it was on the side which seemed a bit stingy, it wouldn’t have taken much to pop some spinach on the toast under the mushrooms .
Also it’s in the middle of town so if you are a light sleeper I’d not recommend it
Central with easy nearby parking
My only criticism is that the room was painted in brown and very dark purple this made it very dark
Only 1 bedside lamp in a double room didn’t help and a metal desk - very user unfriendly
good
nil
位置非常好，可以步行到小镇每一个地方。
这个酒店应该已经非常有年头了，他己经尽全力更新了设施
Great by breakfast, good price
Very hard to access, have to park in parking garage a few mins away
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