Hertford House

Hotels
8.1 (1011 reviews)
1 Fore Street , Hertford , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise from outside
Hard mattress
Thin walls

Categories

Cleanliness
7.4
Some concerns about thin walls and bathroom upgrades, but overall noted as clean.
Service
8.9
Staff were super friendly and accommodating, with numerous positive mentions.
Location
8.9
Central location received high praise.
Room Quality
7.4
Mixed feedback regarding noise and decor, some rooms noted as spacious and comfortable.
Amenities
7.9
Amenities adequate but some rooms could use upgrades.
Value for Money
7.9
Good value overall but mixed on room quality affecting perception.
Food and Beverage
8.4
Breakfast was outstanding and well-liked, contributing positively.
Overall Experience
8
Overall positive experience with room for some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:15

Property Description

Luxurious Accommodation
Hertford House provides a bespoke stay with 28 elegant Townhouse and Loft rooms. Enjoy the comfort of Hypnos double sprung beds, Egyptian cotton linens, and scenic rooftop views.

Gastronomic Delights
Indulge in a culinary journey at our bar and restaurant. Savor carefully selected wines, beers, and cocktails at the bar, while the restaurant offers an a la carte breakfast with locally sourced ingredients.

Convenient Location
Located a short walk from Hertford East Railway Station and a quick drive from Stansted and Luton Airports, our hotel offers both accessibility and tranquility for your stay.

Experience luxury, convenience, and gastronomy at Hertford House. Book now for an unforgettable stay.

Important information:

Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.

Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.

Parking is available at the Gascoyne Way multi-story car park, SG14 1DB

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1011 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
P
Pegmata Ltd • couple • gb
8
Nice hotel with excellent staff and a very welcoming atmosphere
Pros:

Friendly staff

2026-10-13 • via Nuitee
T
To M B r O W n • solo_traveller • gb
10
A lovely hotel
Pros:

The rooms were clean and spotless

The staff were ever so friendly

2026-10-11 • via Nuitee
I
ian • couple • gb
10
Felt like home from home
Pros:

Local friendly and clean

2026-10-11 • via Nuitee
A
Alex • couple • gb
9
2026-10-11 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-10-10 • via Nuitee
S
Selina • couple • gb
7
Ok good value room but tatty
Pros:

Location good

Cons:

No parking , drafts windows and noisy

2026-10-09 • via Nuitee
M
Mike • couple • gb
9
2026-10-09 • via Nuitee
A
Adam • couple • gb
9
Good stay. No complaints.
Pros:

Excellent breakfast. Friendly staff.

Cons:

Bathroom was slightly worn.

2026-10-09 • via Nuitee
N
Nadia • solo_traveller • gb
10
2026-10-09 • via Nuitee
J
John • solo_traveller • gb
10
I’ll definitely be coming back
Pros:

Great location, very clean. Lovely staff.

2026-10-08 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
Great location, excellent value for money
Pros:

Excellent location in town and near the relatives I was visiting

Cons:

A Buffett breakfast would have been nice

2026-10-08 • via Nuitee
R
Robin • solo_traveller • au
9
2026-10-08 • via Nuitee
L
Louise • couple • gb
10
2026-10-08 • via Nuitee
R
Rebecca • extended_group • je
7
A very enjoyable stay all round, fabulous location, attractive hotel with great staff.
Pros:

Fantastic location and wonderful staff. The adjoining pub was attractive with a great vibe. Room very clean and comfortable with good in room amenities.

Cons:

We had a double which was a bit on the small side.

2026-10-07 • via Nuitee
M
Marc • couple • gb
9
2026-10-07 • via Nuitee
A
Alison • couple • gb
8
2026-10-07 • via Nuitee
M
MALCOLM • couple • gb
10
2026-09-19 • via Nuitee
K
Kenneth • couple • ie
9
I’d definitely stay there again
Pros:

It was nice a central to restaurant’s and bars

2026-09-19 • via Nuitee
J
John • solo_traveller • gb
10
I will be back
Pros:

Terrific

Cons:

All of it

2026-09-19 • via Nuitee
K
Kirsten • extended_group • gb
6
This hotel has huge potential. It’s great value but I’d rather have paid more for a better experience.
Pros:

The location was amazing right in the centre of Hertford. The rooms were well furnished and a good size. We were staying overnight with friends who had just married in the local Registry Office and the front desk were great and brought us all a bottle of fizz to celebrate. - a really nice touch.

Cons:

We only stayed for one night and we didn’t have any hot water when we returned to our room after a long day and evening out but assumed maybe we were not turning the taps the right way. In the morning still no hot water - so a freezing cold shower as we had to check out and head off to work early. We flagged it with the Front reception who said they would would investigate and contact us as we had to leave. No call, no contact. Not a great experience so I can’t recommend unfortunately. We also had a room at the back of the hotel and as soon as the kitchen started in the morning the generator created a huge amount of noise and smell. It was also a warm night and although there were two fans provided in the room in was incredibly hot and really difficult to sleep.

2026-09-19 • via Nuitee