The Ritz-Carlton Residences, Waikiki Beach Hotel

Hotels
•
The Ritz-Carlton Company, L.L.C
9.1 (375 reviews)
383 Kalaimoku Street , Honolulu , US
+1 808-922-8111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive, friendly and helpful staff/concierge
Very clean, spacious and comfortable rooms
Excellent location near shopping and close to the beach
Strong amenities: pool service, fitness center, in-suite washer/dryer
Breakfast and daily service frequently praised
Cons:
Limited room service and limited on-site food variety
On-site restaurants considered very expensive
Breakfast reservation system seen as complicated/inconvenient
Ground-floor pickup area can be exposed/windy in poor weather

Categories

Cleanliness
9.5
Repeated praise for very clean, well-maintained rooms (e.g., "extremely clean", "חדרים נקיים"). Housekeeping and room presentation are consistently noted as excellent.
Service
9.6
Multiple reviews highlight exceptional, attentive and friendly staff and concierge (apologetic gestures like chocolates, prompt assistance, smiling personnel). Overall hospitality repeatedly called outstanding.
Location
9.4
Very positive: located on Luxury Row, close to shopping and within easy walking distance of the beach and many restaurants/shops. Not strictly beachfront, but highly convenient for Waikiki activities.
Room Quality
9.5
Rooms described as spacious, comfortable with good views (corner rooms with ocean and city), and useful in-suite features like washer/dryer enhancing longer stays.
Amenities
9.3
Strong amenities noted: attentive pool service, fitness center, adult/infinity pool, and in-suite washer/dryer. Overall facilities regarded as modern and well-operated.
Value for Money
8
Perception affected by high restaurant prices and limitations on dining options; some guests find food and extras expensive relative to expectations, lowering perceived value.
Food and Beverage
8.2
Breakfast praised as excellent by several guests, but there are consistent complaints about limited food variety, costly on-site restaurants, and some complexities around breakfast reservations.
Overall Experience
9.3
Generally outstanding stays with strong recommendations and repeat-visit intent; a few operational/dining pain points do not outweigh the highly positive service, rooms, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxury Resort Experience
Discover Waikiki’s most distinctive luxury resort experience at Oahu’s first Ritz-Carlton property. Featuring 552 ocean-view rooms and suites with gourmet kitchens and premium brand washers and dryers, this resort offers a blend of home conveniences and resort amenities.

Premier Amenities
Enjoy two of the highest infinity pools in Waikiki with private cabanas, a premier fitness center, yoga room, movie theatre, and a spa offering customized treatments. The resort also boasts the largest number of luxury suites on the island, ensuring a truly indulgent stay.

Culinary Delights
Indulge in a fine selection of dining experiences, from a sushi legend from Japan to modern French cuisine and a global high-end gourmet market. Each dish is a creative adventure for the senses, promising a memorable culinary journey.

Book now for an unforgettable luxury experience at The Ritz-Carlton Residences, Waikiki Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Location

Property Video

Guest Reviews

9.1
Based on 375 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.4
Room Quality: 9.5
Amenities: 9.3
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 9.3
T
TAKU • couple • jp
10
2026-10-29 • via Nuitee
A
Aviya • couple • il
7
Pros:

שירות מעולה, חדרים גדולים נקיים ונוחים

Cons:

שירות חדרים מצומצם, אין מבחר באוכל, מסעדות יקרות מאוד

2026-10-28 • via Nuitee
M
Mariana Claudia • extended_group • ro
10
Totul a fost la superlativ: de la primire și până la momentul plecării.
Pros:

O ședere absolut minunată! De la check-in-ul rapid și călduros, până la camera spațioasă, extrem de curată și un pat incredibil de comod. Personalul mereu zâmbitor și dornic să ajute.

Cons:

-

2026-10-17 • via Nuitee
K
KUROYAMA • couple • jp
9
2026-10-15 • via Nuitee
K
KUMI • extended_group • jp
8
2026-10-14 • via Nuitee
D
DOR ITZHAK • couple • il
10
2026-10-13 • via Nuitee
L
LIAT • family_with_children • il
10
מלון מושלם
2026-10-11 • via Nuitee
V
Valaree • couple • us
9
2026-09-18 • via Nuitee
M
Michael • family_with_children • at
9
2026-09-10 • via Nuitee
D
DAVID • couple • cl
10
Pros:

Excelente

2026-09-09 • via Nuitee
A
Alfred • family_with_children • my
10
2026-09-07 • via Nuitee
E
Ebony • solo_traveller • us
10
Pros:

I like the ambiance! Very professional and clean. Hotel staff was very attentive and prompt with you needs. Will visit again!

2026-09-05 • via Nuitee
F
frank • family_with_children • fr
10
Parfait
Pros:

Très très bien !

Cons:

Rien

2026-08-24 • via Nuitee
R
Regina • family_with_children • us
8
2026-08-24 • via Nuitee
8
843pamelaa • Family • New York City, New York
10
Truly amazing hospitality
Pros:

This was our first stay at The Ritz-Carlton Residences, Waikiki Beach, and it will absolutely not be our last. The hospitality here was some of the best I've experienced. When we had a small issue with the dryer, the team apologized with a box of chocolates, a small gesture that said a lot about how much they care about guest experience. The concierge and every staff member was truly so kind and helpful.

Having an in-suite washer and dryer was such a great perk, especially for a longer stay. Breakfast was amazing every morning, and the pool service was so attentive and friendly.

The location can't be beat. Right on Luxury Row, close to shopping and just steps from the beach. Everything we needed was within walking distance. We're already planning our return. Highly recommend! 🌺

2026-08-23 • via Tripadvisor
G
Gréta • family_with_children • sk
10
2026-08-20 • via Nuitee
F
frank • family_with_children • fr
7
Bonne impression générale
Pros:

La plupart des choses sont très bien, chambres, emplacement.

Cons:

Devoir réserver y compris pour le petit déjeuner est très compliqué et assez inhabituel dans cette gamme d'hôtel.

2026-08-18 • via Nuitee
D
Delphine • couple • fr
10
Très bel établissement !
Pros:

La tranquillité des lieux et le personnel adorable

Cons:

Le ground floor est très venteux et brassé par la pluie quand on attend sa voiture ,il faudrait réfléchir à un peu mieux le protéger

2026-08-18 • via Nuitee
M
Mazen • couple • sa
1
2026-08-17 • via Nuitee
G
George_P_NewYork • Couples • New York City, New York
10
A great, upscale option in Waikiki
Pros:

OK, so "Beach" is a bit of hyperbole, since the property is not on the beach at all (nor was I expecting it to be, having read previous reviews!) That said, the hotel lives up to Ritz-Carlton's brand promise of top-notch hospitality.

Having been to Waikiki one other time, I knew that it would not be a calm, tropical oasis. Full of tourists, to be sure, Waikiki is also a densely populated, quirky, urban residential neighborhood... definitely run-down in parts but also charming and upbeat in others. Though not at the beach, the property is a close-enough walk to it. More important to us, there are many, many restaurants and shops just a few blocks away. We'd stay here again based on that accessibility alone.

The hotel is quite nice and modern. We liked the restaurants, the fitness center, and the adult pool. It's billed as an infinity pool, which I suppose it is. And while you can see the ocean from it, your gaze must first clear the roofs of the building, albeit roofs that cover luxury retail shopping, right next door. Again, when you're here, you're in a city environment.

Our room was spacious and comfortable. We had a corner view, featuring both the ocean and the city. We live in NYC so the traffic/sirens didn't bother us... but it does exist.

For us, starting our vacation in Waikiki makes sense, given how easy it is to get to after a long flight. Next trip to Hawaii, I imagine we'll be back at the Ritz-Carlton!

2026-08-09 • via Tripadvisor