The Ritz-Carlton Residences, Waikiki Beach Hotel

Hotels
•
The Ritz-Carlton Company, L.L.C
9.3 (472 reviews)
383 Kalaimoku Street , Honolulu , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful room with great views
Cons:
Some minor issues with amenities

Categories

Cleanliness
8.51
No specific mention, but standard quality for this hotel tier.
Service
9.48
Multiple positive mentions of fantastic customer service from the hotel staff.
Location
9.52
Great location in a prime spot with easy access to restaurants and beach.
Room Quality
9.47
Rooms described as super-luxurious and well-appointed, with beautiful views.
Amenities
9.5
Complimentary non-alcoholic champagne and macarons; facilities like a washer and dryer in the room.
Value for Money
8.96
General sentiment indicates value, although some improvement points were mentioned.
Food and Beverage
9.01
No specific mention, but standard quality for this hotel tier.
Overall Experience
9.98
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:24

Property Description

Luxury Resort Experience
Discover Waikiki’s most distinctive luxury resort experience at Oahu’s first Ritz-Carlton property. Featuring 552 ocean-view rooms and suites with gourmet kitchens and premium brand washers and dryers, this resort offers a blend of home conveniences and resort amenities.

Premier Amenities
Enjoy two of the highest infinity pools in Waikiki with private cabanas, a premier fitness center, yoga room, movie theatre, and a spa offering customized treatments. The resort also boasts the largest number of luxury suites on the island, ensuring a truly indulgent stay.

Culinary Delights
Indulge in a fine selection of dining experiences, from a sushi legend from Japan to modern French cuisine and a global high-end gourmet market. Each dish is a creative adventure for the senses, promising a memorable culinary journey.

Book now for an unforgettable luxury experience at The Ritz-Carlton Residences, Waikiki Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9.3
Based on 472 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.98
F
Faisal • extended_group • us
10
2026-05-22 • via Nuitee
N
Natalie Horvath • solo_traveller • at
10
2026-05-20 • via Nuitee
M
Mariah • couple • us
8
Felt very personal
Pros:

Made my stay feel special and personal

Cons:

If they throw away a luffa please give me a new one

2026-05-18 • via Nuitee
C
Christina • couple • gr
7
Very decent choice but considerably overpriced.
Pros:

Excellent location, extremely convenient. Very kind staff, everyone was really eager to support with a smile. Room was spacious and clean.

Cons:

It’s a decent stay but totally overpriced for what it offers. The facilities need a refurbishment to justify this level of pricing - the quality is not representative of what someone would expect from Ritz-Carlton. It was also disappointing to see such a high parking cost for hotel guests.

2026-05-17 • via Nuitee
S
shinobu • extended_group • jp
7
値段の割には…
Pros:

立地やロケーションやスタッフの皆さんはすごく良かった

Cons:

アメニティの補充が全くされていなかったこと
4人で行きましたが最初から3人分しかなく綿棒とか持参のもの使いました

2026-05-11 • via Nuitee
M
Melinda • couple • hu
10
2026-05-10 • via Nuitee
M
masayuki • couple • jp
10
2026-05-08 • via Nuitee
M
Mami • couple • jp
8
2026-05-07 • via Nuitee
K
Kosuke • family_with_children • jp
10
2026-05-05 • via Nuitee
M
Mai • family_with_children • jp
6
2026-05-03 • via Nuitee
A
Arisa • couple • jp
7
2026-04-23 • via Nuitee
M
Mariana Ramos Monteiro • couple • pt
10
Pros:

Do tamanho e da qualidade do quarto e da casa de banho. De ter uma máquina de lavar e secar roupa. Da localização.

Cons:

Do preço. ;(

2026-04-23 • via Nuitee
G
Giulia • family_with_children • au
7
Expensive stay with not great food options
Pros:

Rooms and service was great.

Cons:

The food absolutely not up to standard, very disappointing. No options for lunch whatsoever.

2026-04-22 • via Nuitee
L
Leonid • family_with_children • us
10
2026-04-17 • via Nuitee
J
Julia • couple • de
10
2026-04-16 • via Nuitee
J
Julia • couple • de
10
2026-04-16 • via Nuitee
E
Emir • extended_group • us
10
2026-04-13 • via Nuitee
9
91farheenk • Family
10
A place to call home.
Pros:

We had to check into this hotel for 20 days because we were “in between homes” and they made us feel relaxed and welcomed during a difficult transition. They really went out of their way to help us out. The suites are spacious and ours had two full bathes. Our lanai was huge and faced the ocean and the Friday night fireworks. There are two pools one for the family and one for adults only. We used it as much as we could. The location is great too. Very walkable to restaurants and shopping. There was a great little market underneath too that allowed us to get cheap delicious dinners and ingredients to cook in our little kitchen. The hotel even provided us with a rice cooker upon request. We really liked that they had an in-unit washer dryer too. Really helped us during our stay. We enjoyed talking to all of the folks that worked there. Even the pianist at the restaurant chatted us up. He was funny and kind. My only critique is that the restaurants on site and mandatory valet parking is a bit insanely expensive. After 20 days it really got expensive to park 2 cars. Inside the room, we felt they could have offered more options on the TV besides Netflix but then again it is fine for a short stay. The shower was the one thing I kind of didn’t understand. It was one of those wet rooms and the shower grout kind of grossed me out at times but they always came and cleaned as much as we requested. They are also pet friendly so we really really appreciated it. Special thanks to Noe and Tyler. We love you guys and will definitely recommend you to anyone that is looking for a hotel in Waikiki.

2026-04-11 • via Tripadvisor
N
Naomi • couple • jp
8
良かったです
Pros:

清潔感あるところとお部屋のアメニティが良かったです

Cons:

シャワーの水圧が弱い

2026-04-11 • via Nuitee
E
ESZTER • couple • gb
4
We will never go back there, an AirBnB experience could have been better
Pros:

Not a lot. It was like an over paid airBnB, not a ritz-carlton.

Cons:

Extremely loud, noisy location. The dryer was broken. The ground floor is like a wind tunnel, stormy, unpleasant to get out of the car regardless the crew.

The handlers in the bathroom has cut my forehead, they are so sharp.

The aircon on the corridors is so cold, like being in a freezer. Luckily we could switch it off in our room.

Comparing to other Ritz’s this one is a disappointment.

2026-04-08 • via Nuitee