The Ritz-Carlton Residences, Waikiki Beach Hotel

Hotels
The Ritz-Carlton Company, L.L.C
9.3 (504 reviews)
383 Kalaimoku Street , Honolulu , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful room with great views
Cons:
Some minor issues with amenities

Categories

Cleanliness
8.51
No specific mention, but standard quality for this hotel tier.
Service
9.48
Multiple positive mentions of fantastic customer service from the hotel staff.
Location
9.52
Great location in a prime spot with easy access to restaurants and beach.
Room Quality
9.47
Rooms described as super-luxurious and well-appointed, with beautiful views.
Amenities
9.5
Complimentary non-alcoholic champagne and macarons; facilities like a washer and dryer in the room.
Value for Money
8.96
General sentiment indicates value, although some improvement points were mentioned.
Food and Beverage
9.01
No specific mention, but standard quality for this hotel tier.
Overall Experience
9.98
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:24

Property Description

Luxury Resort Experience
Discover Waikiki’s most distinctive luxury resort experience at Oahu’s first Ritz-Carlton property. Featuring 552 ocean-view rooms and suites with gourmet kitchens and premium brand washers and dryers, this resort offers a blend of home conveniences and resort amenities.

Premier Amenities
Enjoy two of the highest infinity pools in Waikiki with private cabanas, a premier fitness center, yoga room, movie theatre, and a spa offering customized treatments. The resort also boasts the largest number of luxury suites on the island, ensuring a truly indulgent stay.

Culinary Delights
Indulge in a fine selection of dining experiences, from a sushi legend from Japan to modern French cuisine and a global high-end gourmet market. Each dish is a creative adventure for the senses, promising a memorable culinary journey.

Book now for an unforgettable luxury experience at The Ritz-Carlton Residences, Waikiki Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Location

Property Video

Guest Reviews

9.3
Based on 504 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.98
R
Regina family_with_children us
8
2026-08-24 via Nuitee
F
frank family_with_children fr
10
Parfait
Pros:

Très très bien !

Cons:

Rien

2026-08-24 via Nuitee
8
843pamelaa Family New York City, New York
10
Truly amazing hospitality
Pros:

This was our first stay at The Ritz-Carlton Residences, Waikiki Beach, and it will absolutely not be our last. The hospitality here was some of the best I've experienced. When we had a small issue with the dryer, the team apologized with a box of chocolates, a small gesture that said a lot about how much they care about guest experience. The concierge and every staff member was truly so kind and helpful.

Having an in-suite washer and dryer was such a great perk, especially for a longer stay. Breakfast was amazing every morning, and the pool service was so attentive and friendly.

The location can't be beat. Right on Luxury Row, close to shopping and just steps from the beach. Everything we needed was within walking distance. We're already planning our return. Highly recommend! 🌺

2026-08-23 via Tripadvisor
G
Gréta family_with_children sk
10
2026-08-20 via Nuitee
D
Delphine couple fr
10
Très bel établissement !
Pros:

La tranquillité des lieux et le personnel adorable

Cons:

Le ground floor est très venteux et brassé par la pluie quand on attend sa voiture ,il faudrait réfléchir à un peu mieux le protéger

2026-08-18 via Nuitee
F
frank family_with_children fr
7
Bonne impression générale
Pros:

La plupart des choses sont très bien, chambres, emplacement.

Cons:

Devoir réserver y compris pour le petit déjeuner est très compliqué et assez inhabituel dans cette gamme d'hôtel.

2026-08-18 via Nuitee
M
Mazen couple sa
1
2026-08-17 via Nuitee
G
George_P_NewYork Couples New York City, New York
10
A great, upscale option in Waikiki
Pros:

OK, so "Beach" is a bit of hyperbole, since the property is not on the beach at all (nor was I expecting it to be, having read previous reviews!) That said, the hotel lives up to Ritz-Carlton's brand promise of top-notch hospitality.

Having been to Waikiki one other time, I knew that it would not be a calm, tropical oasis. Full of tourists, to be sure, Waikiki is also a densely populated, quirky, urban residential neighborhood... definitely run-down in parts but also charming and upbeat in others. Though not at the beach, the property is a close-enough walk to it. More important to us, there are many, many restaurants and shops just a few blocks away. We'd stay here again based on that accessibility alone.

The hotel is quite nice and modern. We liked the restaurants, the fitness center, and the adult pool. It's billed as an infinity pool, which I suppose it is. And while you can see the ocean from it, your gaze must first clear the roofs of the building, albeit roofs that cover luxury retail shopping, right next door. Again, when you're here, you're in a city environment.

Our room was spacious and comfortable. We had a corner view, featuring both the ocean and the city. We live in NYC so the traffic/sirens didn't bother us... but it does exist.

For us, starting our vacation in Waikiki makes sense, given how easy it is to get to after a long flight. Next trip to Hawaii, I imagine we'll be back at the Ritz-Carlton!

2026-08-09 via Tripadvisor
M
michaelleeviola Couples Forest Hills, Queens, New York
10
An Upscale Stay
Pros:

The Ritz Carlton is close to something akin to 5th Avenue. There are so many luxury boutiques a few blocks away with many restaurants and eateries.

This is not (IMO) a place to unwind and unplug to bask in the glories of nature. It is however a place of respite in a fairly busy area. The lobby is open air (as is the restaurant) and it’s modern, sleek and stylish. It’s more cosmopolitan than resort - just don’t come here expecting a nature preserve.

Rooms are large, well appointed and ours had a washer dryer (not sure they all do). I hate this modern trend where there is a window from the bathroom that opens up into the room. The blinds do nothing to block the light if someone uses the bathroom and the other person is sleeping. Plenty of outlets and charge ports to make sure everyone can plug in whatever electronics they bring.

Staff is so friendly. Not over the top but kind, gracious and warm. They really embody hospitality here.

Food is quite good both at the main restaurant and pool. Our servers were able to give great recommendations for the menu.

The pool is large - two spots for hot tub and a separate area for families. I did not venture to the beach.

If you’re looking for upscale hotels - this is an amazing choice. There is a Dean and DeLuca downstairs for fast snacks and sandwiches - not fantastic food honestly) and a Starbucks a few long blocks away. I think there are enough cheap eats (a Dennys) and moderately priced food (upscale chains like Cheesecake Factory and PF Chang’s) nearby. Roy’s is a Hawai’ian institution that is close by and there are other restaurants worth visiting at different price points.

2026-08-08 via Tripadvisor
E
ELISA couple us
10
I would comeback again! Great experience!
Pros:

Everything

2026-08-08 via Nuitee
O
Okara family_with_children us
10
2026-08-06 via Nuitee
R
Robin couple gb
8
Lovely but overpriced.
Pros:

Room. Location. Staff

Cons:

No spa!!!

2026-08-04 via Nuitee
R
Robert couple us
10
2026-07-25 via Nuitee
W
WEN CHI solo_traveller us
8
2026-07-22 via Nuitee
I
Isabella solo_traveller us
8
2026-07-21 via Nuitee
C
Caroline extended_group kr
10
Pros:

완벽한 위치에 편리한 시설에 만족했어요

2026-07-15 via Nuitee
Y
YASUKO family_with_children jp
8
居心地が良いホテル
Pros:

朝食が美味しく、レストランの雰囲気もとても良かったです
大人用のプールは静かでのんびりと過ごせ、スタッフの方も感じが良かったです
事前のメールでベッド2台のリクエスト&私のお誕生日だとお伝えしたところ
お部屋にバースデーケーキ&シャンパンが置いてあり、とても嬉しかったです
ベッドも寝心地が良く、また泊まってみたいホテルになりました。

2026-07-12 via Nuitee
A
Artur family_with_children pl
10
2026-07-08 via Nuitee
J
judithkW9019DL Family
10
Phenomenal
Pros:

Amazing! What a fantastic stay. Service was impeccable. Every employee is service oriented and smiling. The 2 bedroom deluxe ocean view suite exceeded expectations: size, comfort, amenities! Hotel is well located and walkable to shopping, restaurants and beach.
Can’t wait to come again!

2026-07-03 via Tripadvisor
C
chrislZ6630BT Family
10
Great little details!
Pros:

Amazing service and facilities for kids! Great attention to detail: The pack and play arrived quickly with comfy sheets and kids bath amenities, water bottles for all of us (not just adults), and they even gave us a diaper genie to dispose of used diapers. Pool was never too crowded and had a great slide for the little ones. The in-room washer dryer and fridge with freezer was so helpful. Oh and our ocean view was fantastic. All and all great stay!

2026-06-29 via Tripadvisor