Grand Serela Yogyakarta

Hotels
9.2 (61 reviews)
Jl. Magelang KM 4 No. 145 Sleman , Yogyakarta , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Spacious and modern rooms
Friendly service
Strategic location
Cons:
Poor cleanliness
Negative overall experience

Categories

Cleanliness
5.32
Absolutely nothing positive mentioned; cleanliness was noted as extremely poor.
Service
10
Service mentioned as friendly and accommodating.
Location
10
Strategically located near the center of Yogyakarta and tourist attractions.
Room Quality
9.82
Rooms are spacious and modern, suitable for a holiday.
Amenities
9.82
No specific amenities mentioned; average for this quality tier.
Value for Money
10
Hotel is noted as cheap and comfortable for its price.
Food and Beverage
9.82
No specific mention of food or beverage quality; assumed standard quality for this hotel tier.
Overall Experience
8.82
Mixed reviews; while some aspects are praised, significant issues with cleanliness detract from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:40

Property Description

Elegant Accommodation: Grand Serela Yogyakarta by KAGUM Hotels offers a luxurious stay in Yogyakarta with elegantly designed rooms and a delightful on-site restaurant serving local and international cuisine.

Comfort and Convenience: Each air-conditioned room is well-equipped with a TV, free toiletries, and a hair dryer, ensuring a comfortable and convenient stay for guests.

Exceptional Service: The friendly and attentive staff provides a warm welcome at the 24-hour front desk and ensures that the rooms are serviced daily, catering to the needs of every guest.

Experience the luxury and hospitality of Grand Serela Yogyakarta by KAGUM Hotels for a memorable stay in Yogyakarta.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 61 reviews
Cleanliness: 5.32
Service: 10
Location: 10
Room Quality: 9.82
Amenities: 9.82
Value for Money: 10
Food and Beverage: 9.82
Overall Experience: 8.82
N
Niki • solo_traveller • id
9
2026-06-18 • via Nuitee
N
ND • solo_traveller • me
7
Pros:

Value is good

Cons:

Shower area full of mold
Shower head is dark green and brown mold is taking over its a whole ecosystem on shower head

2026-06-16 • via Nuitee
A
Andre • couple • nl
6
2026-06-03 • via Nuitee
M
Muhammad • family_with_children • id
7
2026-06-01 • via Nuitee
J
Janet • couple • au
8
Overall it was a great place to stay. Staff were all very helpful and obliging.
Pros:

The large buffet breakfast was beyond expectations. Catering for all with many selections to choose from.

2026-05-16 • via Nuitee
J
Judi Sjahrial • solo_traveller • id
8
2026-04-20 • via Nuitee
J
Judi • couple • id
8
2026-04-17 • via Nuitee
A
aprillia • couple • id
9
2026-04-11 • via Nuitee
D
danto • family_with_children • id
8
2026-03-25 • via Nuitee
C
Culture16097261845 • Couples
10
Perfect
Pros:

clean and comfortable hotel!

2026-02-26 • via Tripadvisor
N
Nadine • family_with_children • id
10
Pros:

The staff

Cons:

No one

2026-02-11 • via Nuitee
Y
yudhistira • solo_traveller • id
7
2026-01-22 • via Nuitee
Y
Yodi • family_with_children • id
7
2025-12-08 • via Nuitee
T
Trip66502878488 • Solo travel
10
Good
Pros:

The rooms are spacious and modern, making them perfect for a holiday in Jogja. For event the location is also okayyyyyyy

2025-11-12 • via Tripadvisor
3
368clouds • Friends getaway
10
Good
Pros:

The hotel is cheap and very strategic to the center of Yogyakarta, close to Malioboro and other tourist attractions, the hotel is also comfortable, the view from the top floor is also very good, the service is friendly, suitable for recreation with friends or relatives 😍

2025-11-03 • via Tripadvisor
B
Bambang Pujo • couple • id
8
Pros:

Cheap

Cons:

No refrigerator

2025-10-13 • via Nuitee
R
R • solo_traveller • gb
1
Avoid by any means necessary
Pros:

Absolutely nothing it was the worst hotel I’ve ever been to in any country. I believe hygiene people need to attend this hotel and close it down.

Cons:

Everything I booked for two nights and left before checkout the the first day

2025-09-16 • via Nuitee
I
iwan • family_with_children • id
9
2025-07-10 • via Nuitee
N
Nonni • family_with_children • id
7
Pros:

The price affordable and the staff are helpful

Cons:

Please do a general cleaning, because there's a lot of small cockroach, it can't be done by only using mosquito areosol spray.

2025-07-08 • via Nuitee
L
Leny • young couple • id
10
Exceptional
2025-06-02 • via Nuitee