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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Bar
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Kid meals
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
Review Highlights
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Property Description
Convenient Location
Located just a 5-minute walk from Bedford rail station and a 10-minute walk from the town centre, Verve Hotel offers easy access to transportation and local attractions.
Modern Amenities
The en-suite rooms at Verve Hotel are equipped with free high-speed WiFi, flat-screen TV with DVD player, tea/coffee making facilities, and global adaptors. Enjoy a comfortable stay with all the necessary amenities at your fingertips.
Dining Experience
Indulge in a culinary experience at Verve Hotel with the stylish Blue Orchid and Jax Restaurants offering a fresh seasonal menu. Start your day with a continental breakfast and end it with fine wines, signature cocktails, and barista-made coffees at the Glam Bar.
Book your stay at Verve Hotel now and experience convenience, modern amenities, and a delightful dining experience.
Please note that parking spaces are limited and are on a first-come, first-served basis.
A surcharge applies for arrivals outside check-in hours:
Between 23:00 - 00:00 - GBP 10
After 00:00 - GBP 20
The restaurant is open Monday to Saturday. Opening hours:
Mon: 17:30-20:00
Tues, Wed, Thurs, Sat: 18:30-21:30
Friday: 17:30-20:30Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Very helpful and pleasant staff. The environment of the hotel is like home from home. I will definitely stay again. Hopefully, they will be able to provide a nice full English breakfast :-)
The Verve staff cannot do enough for you. Thank you to Baz, Naz, Rebecca, the lady who tidied our room and the handyman who helped us downstairs with our heavy cases. The bar and restaurant on site offer a great range of food and drinks in a pleasant dining area. There is a garden and outdoor area for sunny days. Twin beds are soft, comfortable but narrow (to fit in the space), a handy fridge is provided and a fan for warmer weather. Plenty of tea, coffee and biscuits in our room. The en suite shower room was small but adequate and the water temperature and flow was fine. Good location for town and Bedford Station.
Stairs become narrow at the top of the hotel with no lift, but that's the nature of a building with history.
Excellent room good facilities
Room sink was slow to empty and hot water took a long time to come through
Near to where I needed to be on the Friday night.
Nothing
Friendly and helpful staff. Lovely restaurant facilities and good food.
Having to wait for another guest to be woken up to let us out of the car park as there is limited parking.
Nothing. Absolute Scam!
Absolute scam! Do not stay here.
The Bad:
❌ The room in the pictures does not look at all as the room alocated.
❌ Unbearable noise..
❌ Dodgy privacy policies.
❌ Lied about the refund.
Review:
I don’t usually leave bad reviews, but this hotel is a complete joke. The first thing you notice upon arrival is that the room looks absolutely nothing like the pictures online, and feels like a completely different place.
Getting any sleep is difficult. There noise from the restaurant and kitchen bleeding through the walls, combined with the racket of customers in the corridors.. Zero soundproofing.
To make matters worse, the front desk demands your driver's license to make a photocopy, which feels like a highly suspicious privacy policy and makes you feel unsafe from the very beginning.
To top off this nightmare, I decided to leave early. The staff promised they would refund our second night if we requested the cancellation through Booking. I followed all the steps, but they never honored their word and kept our money.
Awful management, liars, and horrible service. I would never go back even if they paid me. Stay away!
Lovely hotel very clean and tidy. Staff very friendly
Had shower and toilet in my room
Had a strange smell like stagnant water, evening guy was rude and told me I couldn’t park where I had yet a taxi was blocking me moving. Wasn’t shown around. Bed didn’t feel like a double. Lights coming in from outside.carpets frayed on stairs. Plug in smells in the room to try and hide the smell. Left on the Sunday instead of the Monday due to being very disappointed in the whole stay.
The location
The staff
The food
Bathroom extremely small
The food was nice
The staff were very friendly and. You got a gift bag
The location was good
The noise from neighbouring rooms
The shower wouldnt stay up
Needs a curtain over door to courtyars as let light in
greeting, cleanliness, and reasonably quiet
The window was shut but seemed like you heard the cars on the road driving by
Absolute scam—do not trust their cancellation promises
"Avoid the Verve Hotel. The room I was given was much smaller than pictured online. When I asked to cancel, the front desk told me I would get a refund for my second night if I checked out early and requested the cancellation through Booking.com. I trusted them, left the hotel, and sent the requested messages through the app. The hotel has since ignored every single message, and my refund never came. On top of this, their check-in process involves an uncomfortable policy of photocopying your ID. Misleading pictures and terrible customer service." In addition the room was pretty noisy, noise from the kitchen, restaurant and customers in the corridor.
Absolute scam—do not trust their cancellation promises
"Avoid the Verve Hotel. The room I was given was much smaller than pictured online. When I asked to cancel, the front desk told me I would get a refund for my second night if I checked out early and requested the cancellation through Booking.com. I trusted them, left the hotel, and sent the requested messages through the app. The hotel has since ignored every single message, and my refund never came. On top of this, their check-in process involves an uncomfortable policy of photocopying your ID. Misleading pictures and terrible customer service." In addition the room was pretty noisy, noise from the kitchen, restaurant and customers in the corridor.
The hotel was excellent. The staff went way and above to make our stay very enjoyable. Everywhere was spotlessly clean and the service was the best we have experienced. We ate in the restaurant both nights and couldn’t complain about anything. Food was fantastic. We will definitely recommend this hotel and definitely return
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