Holiday Inn Express & Suites Monterrey Valle by IHG

Hotels
•
Holiday Inn Express
9 (477 reviews)
Vasconcelos 345 Oriente Col Santa Engracia , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Variety of amenities
Cons:
Cleanliness issues
Service delays
Breakfast organization

Categories

Cleanliness
8.33
General complaints regarding cleanliness and maintenance.
Service
8.8
Mixed feedback, notably regarding customer service at reception.
Location
9.34
Multiple mentions of convenient location.
Room Quality
9.29
Positive reviews about room comfort and quality.
Amenities
9.32
Good variety of amenities, including gym and breakfast options.
Value for Money
8.78
Balanced perception of value considering the cost.
Food and Beverage
8.83
Breakfast praised, but some desire more variety.
Overall Experience
9.3
Generally positive experiences overall despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Convenient Location
Holiday Inn Express & Suites Monterrey Valle is ideally situated in San Pedro Garza, Monterrey. Guests can easily access Plaza Fiesta San Agustin within a 5-minute walk and ITESM Campus Monterrey just 8 km away.

Complimentary Services
Enjoy a daily full Express Breakfast on the house during your stay. Additionally, take advantage of the complimentary shuttle service offered to explore surrounding areas within a 10 km radius.

Easy Airport Access
With Monterrey International Airport only 30 km away, your journey to and from the hotel is made hassle-free. Book your stay now at Holiday Inn Express & Suites Monterrey Valle for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 354 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 477 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
M
Marcelo • solo_traveller • us
4
Not good value for your money. You are better off looking for other options
Pros:

Hotel location and fast WiFi

Cons:

Hotel smelled like warm humidity, a/c did not work properly, the room was warm when i got there at 11pm, the carpets in the hallways felt dirty, the shower amenities looked cheap

2026-05-27 • via Nuitee
A
Arturo • family_with_children • mx
9
2026-05-26 • via Nuitee
L
Laura • solo_traveller • mx
8
agradable y practica, gracias
Pros:

me es muy practico para llegar a lugares que voy a visitar

Cons:

sin ningun comentario

2026-05-25 • via Nuitee
J
JLuis3 • solo_traveller • gt
8
Pros:

El desayuno, la atención del equipo de limpieza.

Cons:

Todo bien

2026-05-25 • via Nuitee
H
Hector • extended_group • us
10
2026-05-20 • via Nuitee
V
Valdez • family_with_children • us
10
Pros:

Execelente atencion al cliente, muy limpio y comodo

2026-05-18 • via Nuitee
M
MARIA JULIANA • solo_traveller • mx
9
2026-05-18 • via Nuitee
F
Fabs M. • solo_traveller • mx
10
Pros:

Ubicación, instalaciones, limpieza, comodidad, buen trato del personal.

Cons:

Nada...

2026-05-18 • via Nuitee
B
Brenda • solo_traveller • mx
10
😉
Pros:

Fabulous

Cons:

Everything ok

2026-05-17 • via Nuitee
A
Anya Beatriz • family_with_children • nl
10
COMODO,BUENO Y PAGABLE
Pros:

Me encanto todo, es muy comodo, cerca de las tiendas grandes, buenos lugares. El personal increiblemente capacitado. Estoy super feliz

2026-05-17 • via Nuitee
D
Dario • family_with_children • us
10
Pros:

Hotel location
Hotel amenities
Hotel staff
Hotel food

2026-05-16 • via Nuitee
D
d7169cd1255f721430d4596303f873e2 • solo_traveller • mx
10
Excelente
Pros:

Todo excelente

2026-04-16 • via Nuitee
2
24cf294b6f1b7064a1d9de55931810ee • solo_traveller • sv
10
Pros:

Atencion de limpieza de habitacion diaria!

Cons:

Poca variedad desayuno

2026-04-13 • via Nuitee
T
Tomoya • solo_traveller • mx
9
2026-04-11 • via Nuitee
R
Raul • family_with_children • mx
10
2026-04-10 • via Nuitee
D
Dante • family_with_children • mx
10
Pros:

Pude lavar mi ropa

Desayuno incluido

Cons:

Wifi no funcionó

2026-04-09 • via Nuitee
S
Sierra Neavez • family_with_children • mx
1
Horrible trato quisiera hablar con el gerente
Pros:

El paisaje

Cons:

Pésimo servicio de las chivas de recepción fue lo peor me corrieron a la 1:15 sin marcarme me tocaron bruscamente para cobrarme que ya tenía que desalojar sin siquiera haberme marcado y lo peor de todo fue que se quedó la chica esperando que saliera Jamás había tenido un trato así y lo peor de todo es que el check out era a la 1pm por 15 minutos

2026-04-09 • via Nuitee
D
Dante • family_with_children • mx
9
Pros:

Pude lavar mi ropa.
Desayuno incluido

Cons:

Wifi no funciono

2026-04-09 • via Nuitee
S
santiago • family_with_children • mx
10
Pros:

El costo me pareció exelente

Cons:

El laberinto para el estacionamiento

2026-04-08 • via Nuitee
M
Mariano • family_with_children • us
9
2026-04-08 • via Nuitee