Holiday Inn Express & Suites Monterrey Valle by IHG

Hotels
•
Holiday Inn Express
9 (579 reviews)
Vasconcelos 345 Oriente Col Santa Engracia , Monterrey , MX
+52 81 2222 6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Variety of amenities
Cons:
Cleanliness issues
Service delays
Breakfast organization

Categories

Cleanliness
8.33
General complaints regarding cleanliness and maintenance.
Service
8.8
Mixed feedback, notably regarding customer service at reception.
Location
9.34
Multiple mentions of convenient location.
Room Quality
9.29
Positive reviews about room comfort and quality.
Amenities
9.32
Good variety of amenities, including gym and breakfast options.
Value for Money
8.78
Balanced perception of value considering the cost.
Food and Beverage
8.83
Breakfast praised, but some desire more variety.
Overall Experience
9.3
Generally positive experiences overall despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Convenient Location
Holiday Inn Express & Suites Monterrey Valle is ideally situated in San Pedro Garza, Monterrey. Guests can easily access Plaza Fiesta San Agustin within a 5-minute walk and ITESM Campus Monterrey just 8 km away.

Complimentary Services
Enjoy a daily full Express Breakfast on the house during your stay. Additionally, take advantage of the complimentary shuttle service offered to explore surrounding areas within a 10 km radius.

Easy Airport Access
With Monterrey International Airport only 30 km away, your journey to and from the hotel is made hassle-free. Book your stay now at Holiday Inn Express & Suites Monterrey Valle for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

9
Based on 579 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
J
Juan oscar • couple • mx
9
Muy bien, muy comodo
Pros:

Ubicacion y precio

Cons:

Habitaciones oscuras. Desayuno debe mejorarse. Jugo de Naranja en particular requiere que sirvan algo mejor

2026-09-18 • via Nuitee
M
Michael • solo_traveller • us
7
Except your employees this hotel lacks many things to be compatible to your same property in USA.
Pros:

I liked the staff, and the location.
My room except (bathroom) wouldn’t get cleaned every day.
There was no ice on my floor 7th floor, and my key wouldn’t allow me to go to 6, or 8 floors, therefore I had to go to the lobby every night to ask for Ice.

Cons:

Either put ice maker on every floor, or reprogram the keys to allow elevator to stop on every hotel.
Unless you are concerned about safety, which in the case Ice maker on each floor might be the answer.

2026-09-17 • via Nuitee
A
Anguiano • extended_group • mx
10
2026-09-17 • via Nuitee
I
Ignacio Lenin • solo_traveller • mx
10
Pros:

Excelente el lugar, las habitaciones muy bien la verdad nos sorprendió

Cons:

Al llegar había muchos vehículos en la recepción y después de nuestro registro tardamos mucho en q se movieran para pasar al estacionamiento q por cierto también carece de señalamientos para estacionarte cerca de la entrada

2026-09-16 • via Nuitee
J
Jesus Arturo • solo_traveller • mx
10
Pros:

Excellent location

Cons:

Everything was great!

2026-09-15 • via Nuitee
K
Khosru • couple • us
7
Pros:

New property so very clean.

Cons:

Breakfast in plastic plates just awful, rooms are very tiny. AC inside the room and that takes lot of spaces.

2026-09-09 • via Nuitee
G
Gomez • family_with_children • mx
9
Pros:

Instalaciones falta alberca

2026-09-07 • via Nuitee
C
Claudia • solo_traveller • mx
10
2026-09-03 • via Nuitee
A
AndrezaEarl • extended_group • us
10
Excellent!
Pros:

I really enjoyed my stay. The bed was very comfortable, and the room and entire hotel were very clean and well maintained. The location was excellent and very convenient. The staff were friendly, helpful, and welcoming. Overall, everything was great, and I had a very pleasant experience. I would definitely stay here again!

Cons:

The breakfast could be improved. It would be nice to have a greater variety of fresh fruits, breads, and cold cuts such as ham and cheese. More options would make the breakfast experience better.

2026-09-02 • via Nuitee
C
Corral Garcia • couple • mx
10
2026-09-01 • via Nuitee
C
Corral Garcia • couple • mx
10
2026-09-01 • via Nuitee
I
Ivan • family_with_children • mx
10
un excelente hotel
Pros:

Excelente ubicación y buena limpieza

Cons:

un poco de más variedad en el desayuno

2026-08-29 • via Nuitee
A
Axel • couple • us
9
2026-08-28 • via Nuitee
U
Ulises • family_with_children • us
10
2026-08-27 • via Nuitee
L
Leng • family_with_children • us
4
Location and view is good, but the dirty towels provided shall not been happend.
Pros:

The bath towels provided to us appeared to have already been used.

Cons:

We were quite surprised to find that the bath towels provided to us appeared to have already been used. This is very disappointing and not what we expected.

2026-08-26 • via Nuitee
E
edith • solo_traveller • mx
8
bien
Pros:

ubicaión

Cons:

La limpieza deja mucho que desear, el baño muy regular tuve que pedir dos veces que me limpiaran la habitación. los pasillos no son aspirados

2026-08-25 • via Nuitee
A
adriana gabriela • solo_traveller • mx
9
Pros:

El desayuno estaba muy bueno

Cons:

Que no tiene alberca ni juegos para niños

2026-08-25 • via Nuitee
A
Alfredo • solo_traveller • mx
10
2026-08-23 • via Nuitee
A
Ambar • couple • mx
9
hotel limpio staff amable
Pros:

hotel bien ubicado, limpio y con buen desayuno ( algo repetitivo) pero con buen sabor y la actitud de servicio de todo el staff de el hotel, es lo que realmente destaca.

Cons:

la señal de wifi y de la tv en la habitacion podria mejorar.

2026-08-23 • via Nuitee
J
Juan Carlos • solo_traveller • mx
8
Pros:

La amabilidad del personal

Cons:

Que no hay restaurante 24 horas

2026-08-22 • via Nuitee