Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Pets allowed
Lift / Elevator
Fax/photocopying
Golf course
See all facilities

Review Highlights

Pros:
Close to attractions
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Some facilities or rooms dated

Categories

Cleanliness
7.58
There were mentions of mould in the bathroom grout and a strange smell in the room.
Service
9.05
Staff were friendly and went out of their way to help, with prompt customer service.
Location
9.09
Excellent location close to everything, with some reviews highlighting convenient access.
Room Quality
8.04
Rooms were generally spacious, although some were noted to be a bit dated with complaints of strange smells.
Amenities
8.57
Facilities were regarded as good, but some guests expressed a desire for additional services like room service.
Value for Money
8.53
Standard quality for this hotel tier, providing a good stay for the price.
Food and Beverage
8.58
Standard quality for this hotel tier; food was satisfactory based on available dining experiences mentioned.
Overall Experience
8.55
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:35

Property Description

Luxurious Suites with Balconies
Fino Hotel & Suites offers elegant suites with balconies, perfect for enjoying the city views. Each suite is equipped with modern amenities and a kitchen for a comfortable stay.

Convenient Services and Facilities
Guests can enjoy free WiFi, onsite parking, and a helpful reception providing local information. The option to rent bicycles allows for easy exploration of the city and its surroundings.

Prime Location near Key Attractions
Conveniently situated near Christchurch's main attractions, including the casino, art gallery, and convention centre, Fino Hotel & Suites is the ideal choice for travelers seeking luxury and convenience.

To experience luxury and convenience in the heart of Christchurch, book your stay at Fino Hotel & Suites now!

Important information:

Please note that this property requires a NZ $1 credit card pre-authorization 5 days prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

The hotel provides daily housekeeping service excluding Sundays and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Location

Guest Reviews

8.5
Based on 1754 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
J
Jude • extended_group • nz
8
2026-08-08 • via Nuitee
J
Jude • extended_group • nz
8
great location
Pros:

great location

Cons:

casting didn't work on TV

2026-08-08 • via Nuitee
T
Tobias • solo_traveller • nz
10
Comfortable, Friendly & Well Located
Pros:

Very comfortable and close to city attractions.

2026-08-08 • via Nuitee
J
Jorja • extended_group • nz
10
2026-07-24 • via Nuitee
J
Jacky • couple • nz
9
2026-07-15 • via Nuitee
T
Teresita • family_with_children • ph
9
The facilities made our stay comfortable and relaxing though restos and groceries were a little far from the property
Pros:

Had all amenities for a comfortable stay

Cons:

Nothing

2026-07-14 • via Nuitee
J
James • solo_traveller • nz
10
Incredible views
Pros:

Beautiful hotel foyer, helpful staff, incredible views

Cons:

We had a room booked with 2 bedrooms but upon arrival one was locked. Staff were helpful in sorting this out though

2026-07-11 • via Nuitee
A
Andrew • extended_group • nz
9
2026-07-08 • via Nuitee
I
Irene • couple • nz
10
2026-07-04 • via Nuitee
B
Brenda • extended_group • nz
10
2026-07-03 • via Nuitee
J
John • couple • nz
6
The unit was well appointed however needs an upgrade, curtains even had holes and rips in them
Pros:

Staff were nice and helpful

Cons:

Having to pay extra to park in their building

2026-06-20 • via Nuitee
W
Wendy • couple • nz
10
We had a wonderful break away. Staff were amazing, friendly and informative of area. We will be back
2026-06-11 • via Nuitee
G
Ghislane • extended_group • nz
9
2026-06-08 • via Nuitee
A
Angela • couple • nz
9
Great value great service! The reception team were amazing
Pros:

Close to town hall

Cons:

Not really a dislike but our bathroom door was dirty just an oversight

2026-06-06 • via Nuitee
J
Jenny • solo_traveller • nz
8
Pros:

The staff were friendly and our suit was spacious.

Cons:

We requested dog friendly accommodation. On arrival we were told those rooms were unavailable but for $80 extra we could have our pooch stay. They did halve this amount at my protest. No where on the booking.com did it say this. The bathroom tiles needed scrubbing and there was mould in the tiles and badly cracked shower tub. The dust by the bedside tables was thick. We were offered another room but it is always a hassle after unpacking. A nice place but more attention to detail is required.

2026-06-02 • via Nuitee
G
Geoff • couple • nz
8
2026-05-28 • via Nuitee
T
Tracy • couple • nz
7
Pros:

Was fully stocked. More than we needed but location was important to us.

2026-05-27 • via Nuitee
G
graeme • solo_traveller • nz
9
2026-05-24 • via Nuitee
M
McDowell • solo_traveller • nz
9
2026-05-21 • via Nuitee
J
John • solo_traveller • nz
10
Pros:

Pet friendly spot very central, big room with balcony staff were helpful

2026-05-21 • via Nuitee