Grand Hotel Eurasia

Hotels
7.1 (1016 reviews)
Zholdasbekov Street 9A , Almaty , kz
+7 727 346 6696

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
High prices
Loud disturbances

Categories

Cleanliness
5.31
Multiple reviews mention cleanliness issues, particularly with the bathroom.
Service
8.28
Overall positive sentiment regarding staff friendliness, despite some negative experiences.
Location
9.32
Consistently highlighted as a strong point, with great access to nearby amenities.
Room Quality
7.27
Some negative comments, particularly about noise and lack of windows.
Amenities
6.8
Limited amenities with missing breakfast and issues with toilets.
Value for Money
6.26
Comments suggest prices are too high for the service and amenities provided.
Food and Beverage
5.81
Lack of breakfast and issues noted with food services.
Overall Experience
7.78
Mixed feedback leading to a somewhat positive overall assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:27

Property Description

City Views and 4-Star Comfort
Located in Almaty, Grand Hotel Eurasia offers stunning city views and a 4-star experience. The hotel boasts a 24-hour front desk, free WiFi, and convenient amenities like an ATM. Each unit features air conditioning, a flat-screen TV, and a kitchenette for added comfort.

Prime Location
Situated just minutes away from top attractions such as Central State Museum and Gvardeytsev-Panfilovtsev Park, Grand Hotel Eurasia provides easy access to the best of Almaty. Guests can explore Ascension Cathedral and Republic Palace within a short distance from the hotel.

Modern Convenience
With free toiletries, a hairdryer, and a safety deposit box in each room, Grand Hotel Eurasia ensures a hassle-free stay for every guest. The proximity to Almaty International Airport makes travel convenient for visitors. Book your stay now at Grand Hotel Eurasia for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1016 reviews
Cleanliness: 5.31
Service: 8.28
Location: 9.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.78
T
Tatyana • solo_traveller • kz
9
2026-07-25 • via Nuitee
C
CMG • solo_traveller • qa
9
Pros:

Location near the mall and restaurant

Cons:

The people in other rooms are noisy

2026-07-24 • via Nuitee
M
Mashhour • couple • sa
10
2026-07-23 • via Nuitee
J
jean-christophe • couple • fr
6
Ça ne vaut pas 4*. Il faut baisser le prix.
Pros:

L’emplacement.

Cons:

Absence d’eau chaude. Wifi médiocre.

2026-07-23 • via Nuitee
M
Meera • family_with_children • ae
5
Pros:

الموقع قريب من مركز تسوق والكافيهات

Cons:

التكيف حار رائحة الحمامات سيئه والسرير غير مريح ودفعنا مبلغ اضافي لتبديل الغرف وانتقلنا للطابق الاعلى ولازال المكيف حار
لا يوجد شطاف

2026-07-22 • via Nuitee
Азконти • solo_traveller • kz
3
2026-07-21 • via Nuitee
A
Andrew Leota • couple • nz
8
great location
Pros:

The location is great directly opposite Dostyk plaza, lots of restaurants and shopping easy access for taxis. rooms were clean and are fairly modern

Cons:

nothing

2026-07-20 • via Nuitee
C
CENGİZ • couple • tr
8
çokkk memnunduk
Pros:

Konum çok güzel.. oda çok geniş...temizlik iyi

Cons:

kahvaltı olsun isterdik...üstteki restoranttan dolay gürültü vardı...

2026-07-19 • via Nuitee
N
NURKEN • family_with_children • kz
9
2026-07-18 • via Nuitee
S
Sayabek • couple • kz
1
Pros:

Кондиционер не охлаждают. Запах

2026-07-17 • via Nuitee
E
Emrah • solo_traveller • uz
10
2026-07-17 • via Nuitee
D
Damijan • solo_traveller • si
8
2026-07-17 • via Nuitee
M
MUTAZ • solo_traveller • sa
5
جيد ولكن لايفوق التوقعات
Pros:

الموقع ممتاز

Cons:

الفراش غير نظيف والسخانة لاتعمل

2026-07-16 • via Nuitee
R
Ruslan • couple • kz
10
Pros:

Отлично расположение, уборка каждый день, водичку приносили в номер каждый день

2026-07-16 • via Nuitee
S
Serg • solo_traveller • by
7
2026-07-16 • via Nuitee
A
Anna • extended_group • kz
2
Pros:

Расположение

Cons:

Наличие тараканов в номере, зашли в номер на раковине чужие длинные волосы, унитаз шатается, сидушка от унитаза меньше чем сам унитаз, и он плохо закреплен, ремонт старый

2026-07-16 • via Nuitee
M
Mars • family_with_children • kg
8
Pros:

Рядом торговый Центр и все достопримечательности Алматы

Cons:

Все хорошо

2026-07-14 • via Nuitee
A
Azamat • couple • kz
5
2026-07-14 • via Nuitee
Z
Zhuldyz-Ay • couple • kz
4
Pros:

Месторасположение, напротив Dostyk Plaza.

Cons:

Номер был грязным, кафель в санузлах в трещинах. Неприятный запах с труб. Душевая лейка не работала. В номере гудел кондиционер, но не охлаждал.

2026-07-14 • via Nuitee
A
Albina • solo_traveller • kz
6
2026-07-11 • via Nuitee