Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cleanliness
Friendly atmosphere
Cons:
No elevator
Bad coffee
Limited breakfast options

Categories

Cleanliness
8.86
The hotel was very clean, as mentioned in a review.
Service
9.53
Exceptional service noted, with many compliments towards staff including Ena and Danela.
Location
9.37
Excellent location highlighted in multiple reviews.
Room Quality
8.52
Spacious room and comfortable bed, but notes on attic rooms with low ceilings.
Amenities
8.15
No elevator and only basic breakfast options available.
Value for Money
8.81
Reasonably priced given the location and service.
Food and Beverage
7.86
Mixed feedback on breakfast quality; acceptable but not up to hotel standards.
Overall Experience
9.33
Overall enjoyable stay with positive experiences noted by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:19

Property Description

Historic Charm in UNESCO Site

Luxurious Accommodations
Experience air-conditioned rooms with flat-screen TVs, some with minibars and seating areas. Pamper yourself in private bathrooms with provided bathrobes and slippers.

Convenience at Your Fingertips
Enjoy free WiFi, an on-site restaurant serving Mediterranean cuisine, and a 24-hour front desk. Need transportation? Take advantage of bike and car hire services.

Immerse yourself in history just steps away from Kamerlengo Fortress and the Cathedral of St. Lawrence. Book now to indulge in a memorable stay at XII Century Heritage Hotel.

Important information:

This property is located in a pedestrian-only zone.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 530 reviews
Cleanliness: 8.86
Service: 9.53
Location: 9.37
Room Quality: 8.52
Amenities: 8.15
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.33
H
Hans-Ulrich • solo_traveller • ch
8
Für Kurzaufenthalte geeignet.
Pros:

Lage und Zimmercomfort.

Cons:

Frühstück nicht auf der Höhe von einem 4-Stern-Hotel.

2026-07-11 • via Nuitee
C
claudio • couple • it
9
Pros:

Eccezionale posizione centro città. Magnifica vista porto canale. Purtroppo trattandosi di un edificio storico non c'è l'ascensore, ma ci hanno gentilmente portato le valigie in camera e ci hanno anche portato al parcheggio (che è un po' fuori dal centro storico) con la macchinina elettrica. Colazione nel bar adiacente all'albergo buona. Bella camera e bel bagno.

2026-07-08 • via Nuitee
M
Michael • couple • cl
10
2026-07-05 • via Nuitee
A
Andreas • family_with_children • gr
8
2026-06-30 • via Nuitee
E
Elias • couple • us
5
2026-06-29 • via Nuitee
7
775viktoriaj • Business
10
Excellent location, comfortable rooms, and wonderful staff!
Pros:

The location is excellent; everything was within arm's reach. We came here for business as part of a tour, so it was incredibly important for us to have easy access to everything.
The staff across all shifts were exceptionally kind and polite. They helped us with our luggage and went out of their way to accommodate our check-in. They were also always available to answer any questions.
The rooms are comfortable, spacious, and most importantly, clean!
If my travels bring me back this way, I will definitely return!
Thank you!

2026-06-27 • via Tripadvisor
C
Charles • couple • is
10
2026-06-26 • via Nuitee
A
Araminta • extended_group • us
10
We would come there againand again.
Pros:

Beautiful location. Loved the building.

Cons:

We have a large family and needed luggage carrier.

2026-06-24 • via Nuitee
S
stefaniacM2578QV • Couples
10
The best stay ever thanks to an amazing staff (especially Ena) that took care of us in every detail
Pros:

Fantastic stay, place and people (Ena) amazing!

2026-06-21 • via Tripadvisor
S
Samuel • couple • hk
10
2026-06-18 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Pros:

Character

Cons:

The fact I couldn’t change the dates without being charged a second night

2026-06-15 • via Nuitee
D
Derek • couple • gb
8
2026-06-14 • via Nuitee
J
Janet • couple • gb
8
It was a lovely stay apart from above comments.
Pros:

It was located opposite the seafront with lovely views a short walk to shops.

Cons:

In the room there was no dressing table or proper mirror for doing makeup and no proper seating to do makeup which are crucial for female visitors.

2026-06-14 • via Nuitee
R
Roger • solo_traveller • gb
8
Excellent hotel. Great standards.
Pros:

Excellent location. Great outlook.

Cons:

It’s unfortunate that there is no lift to the upper floors.

2026-06-11 • via Nuitee
P
Pam • couple • gb
9
A very welcoming hotel that looked after us for our short stay
Pros:

We were looked after so well. The hotel arranged an airport transfer and met us at the nearby drop off to take us and our uggage the short walk in the pedestrian area to the hotel

Cons:

Everything was great

2026-06-11 • via Nuitee
P
Patricia • couple • us
10
Wonderful location with helpful staff
Pros:

Location, room size, furnishings and amenities, and staff friendliness.

2026-06-10 • via Nuitee
5
507sunnyj • Friends getaway • Atlanta, Georgia
10
Best Location!
Pros:

We had the best time at the hotel! Ena was WONDERFUL! She was so helpful and make a recommendation for our dinner reservation, Barba, and was so courteous and during checkout. The hotel is centrally located, you will not be disappointed!

2026-06-08 • via Tripadvisor
G
G472ZOpatriciaj • Friends getaway
10
Great choice
Pros:

Lovely hotel, great location, quiet, clean and spacious. Staff is very friendly and helpful.

2026-06-08 • via Tripadvisor
F
Fox • couple • gb
8
Pros:

Excellent location

Cons:

No Lift to the rooms

2026-06-08 • via Nuitee
C
Corinne • couple • fr
9
Pros:

Emplacement idéal. Accueil parfait.

2026-06-06 • via Nuitee