Big Hotel

Hotels
A. Seno Street, North Reclamation Area, Cebu , Cebu City , ph

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location
Affordable pricing
Helpful staff
Cons:
Cleanliness issues
Rude service
Limited amenities

Categories

Cleanliness
5.93
The room was not clean and had issues such as broken amenities.
Service
7.9
The staff were reported to be rude and unhelpful at times.
Location
8.94
Very accessible location near key amenities.
Room Quality
6.89
Rooms had several issues, including view obstruction and broken air conditioning.
Amenities
6.42
Lacked basic amenities like a fridge and coffee/tea packets.
Value for Money
8.38
For the money, the room was fine, but additional costs for amenities were noted.
Food and Beverage
8.43
Breakfast was rated highly and enjoyed.
Overall Experience
7.9
Overall satisfactory experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:39

Property Description

Convenient Location
Located in Cebu City, Big Hotel offers easy access to popular attractions such as SM City Cebu and Grand Convention Centre of Cebu, making it an ideal choice for travelers seeking convenience.

Dining Options
Indulge in a culinary experience at BIG Kitchen and Bar, serving delectable international cuisine. For a quick bite or a refreshing drink, Cafe Namoo is just a short walk away, providing guests with diverse dining options.

Comfortable Accommodations
Relax in air-conditioned rooms adorned with wooden furnishings and equipped with modern amenities like flat-screen TVs. Some rooms feature a cozy seating area and an electric kettle, ensuring a comfortable stay for all guests.

Ready to experience convenience, great dining, and comfortable stays? Book your stay at Big Hotel now!

Important information:

Please note that complimentary breakfast is provided for 2 adults and children aged 0-4 years.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

Cleanliness: 5.93
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 6.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.9
• couple • sg
6
2025-09-13 • via Nuitee
C
Clemente • couple • ph
8
2025-08-31 • via Nuitee
G
Goldamier • extended_group • ph
8
2025-08-29 • via Nuitee
• solo_traveller • ph
8
2025-08-29 • via Nuitee
R
Roche • family_with_children • ph
10
2025-08-21 • via Nuitee
M
Miranda • family_with_children • ae
1
Very low budget hotel
Pros:

Location

Cons:

WiFi did not work in the room at all. And when I complained the staff were rude and unhelpful. Also thw room was bad, not clean even.

2025-08-17 • via Nuitee
F
Fernando • couple • au
8
Pros:

It’s fine for a 3 star hotel

2025-08-15 • via Nuitee
W
Wayne • solo_traveller • ph
6
2025-07-25 • via Nuitee
W
Wayne • solo_traveller • ph
7
Suited my needs at the time
Pros:

For the money the room was fine. Breakfast was average. Location suited my needs being near Chong Hua Hospital

Cons:

View from room was a wall about 6 feet away.

2025-07-25 • via Nuitee
P
Prime • young couple • ph
4
Disappointing
2025-07-22 • via Nuitee
K
Kenneth • family with young children • nz
7
Good
2025-07-13 • via Nuitee
V
Valerie • young couple • ph
7
Good
2025-07-10 • via Nuitee
C
Claire • family with young children • gb
10
Exceptional
Pros:

The place is very accessible to mall, pubs and hospital. The room rate is not bad. The staff is very friendly.

Cons:

Nothing at all.

2025-07-08 • via Nuitee
R
Raphael • review category business travellers • ph
7
I enjoyed the location near parkmall
Pros:

Location

Cons:

Broken soap dispenser. Old shower holder. Old towels. Noise from other room can be heard. No fridge. No coffee or tea packet.

2025-07-03 • via Nuitee
M
Michelle • family with young children • au
3
Poor
Pros:

No limit of people that can visit

Cons:

It's not what we expected knowing we are paying for loaf penthouse, I need to pay extra every night for the small fridge, no complimentary coffee or tea but they give us coffee cup then we need to go out near elevator for hot water. Everyday I have to report the toilet is broken or blocked.

Water was dripping near the window when we had heavy rain

2025-07-01 • via Nuitee
R
Raul • family with young children • ph
9
Awesome!
Pros:

Breakfast is great. Staff were very helpful. Pricing is very affordable. Location is very accessible.

Cons:

None.

2025-06-30 • via Nuitee
C
Carley • review category business travellers • ph
10
Exceptional
2025-06-30 • via Nuitee
C
Claire • family with young children • gb
10
Exceptional
2025-06-29 • via Nuitee
M
Mary • solo traveller • ph
8
Cosy and nice
Pros:

The location, the people and how cute the rooms were

Cons:

Probably the aircon , it wasn’t working properly

2025-06-16 • via Nuitee
P
Pamela • young couple • de
10
Exceptional
2025-06-13 • via Nuitee