Hotel Criol

Hotels
9.1 (865 reviews)
Rio de la loza norte 6 Centro , Querétaro , MX
+52 442 213 7782

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Modern accommodations
Helpful staff
Cons:
No parking
Noise from hallways

Categories

Cleanliness
9.01
Reviews highlighted cleanliness positively, although some had minor issues.
Service
9.98
Many reviews praised the staff and service, especially mentioning helpfulness and attentiveness.
Location
9.52
Several reviews noted the excellent location and proximity to attractions.
Room Quality
8.77
Rooms were described as clean and modern, but some guests found issues with space or amenities.
Amenities
8.5
Some amenities were lacking, but the overall offerings met expectations for this hotel type.
Value for Money
8.96
General sentiment suggests good value for the quality of service and location.
Food and Beverage
8.51
Food offerings are satisfactory, but some reviews suggest room for improvements.
Overall Experience
9.58
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:41

Property Description

Luxurious Accommodation
Hotel Criol, ideally situated in the heart of Querétaro, offers a perfect blend of comfort and convenience. Each air-conditioned room is elegantly furnished with a flat-screen TV, ensuring a relaxing stay. Some rooms even boast a cozy seating area and a charming terrace or patio for a touch of luxury.

Relaxing Outdoor Spaces
Guests can unwind by the inviting year-round outdoor pool or soak up the sun on the terrace. The perfect spots to rejuvenate after a day of exploring the city's attractions.

Convenient Amenities
Stay connected with complimentary WiFi available throughout the property. The 24-hour front desk is always ready to assist, ensuring a seamless and enjoyable stay at Hotel Criol.

Experience the epitome of comfort and convenience at Hotel Criol. Book now for an unforgettable stay!

Important information:

There is no elevator at the property so please inform if you need a ground level room.

Please note that when reserving 6 rooms or more group policies will apply. Please contact the hotel for more information.

Parking is located 3 blocks from the property, valet service is available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Location

Guest Reviews

9.1
Based on 865 reviews
Cleanliness: 9.01
Service: 9.98
Location: 9.52
Room Quality: 8.77
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.58
G
GERALD • couple • es
9
2026-10-11 • via Nuitee
G
GERALD • couple • es
9
A wonderful place
2026-10-09 • via Nuitee
M
Maria Del Pilar • extended_group • mx
7
2026-10-09 • via Nuitee
E
Elizabeth • extended_group • us
10
A beautiful, modern oasis in the historic center
Pros:

The Hotel Criol is very centrally located, walking distance to sights in the historic center. The rooms are lovely and very comfortable, the decor is modern and beautiful with lots of light and outdoor spaces. The staff are friendly and helpful. I would definitely stay there again and I highly recommend the hotel!

Cons:

When guests congregate in the pool area, it can be a little noisy for people in the rooms nearby, but the hotel is good about closing it down by 10:00 pm.

2026-10-08 • via Nuitee
J
Jose • solo_traveller • us
10
2026-09-18 • via Nuitee
E
Erika • solo_traveller • mx
10
Pros:

La arquitectura del hotel es increíble, conserva detalles de Querétaro y me encantó; su biblioteca es impresionante, el personal es súper atento y no hay nada más que decir más que es un excelente hotel.

Cons:

Todo perfecto

2026-09-17 • via Nuitee
E
Elizabeth • solo_traveller • mx
10
Fabulosa opción en el centro de Querétaro
Pros:

Excelente ubicación, buena atención de parte del staff, camas cómodas, ambiente silencioso. La alberca climatizada es maravillosa.

Cons:

Quizás lo único que agregaría serían sillones cómodos en el área de la biblioteca.

2026-09-07 • via Nuitee
A
Alma Leticia • solo_traveller • mx
9
Pros:

El hotel es muy bonito, las habitaciones muy cómodas.

Cons:

Falta espejo en la recámara solo hay en el baño, pero para terminar de arreglarte no hay espejo en la recámara, y ojalá un poquito mas luz .

2026-09-01 • via Nuitee
F
FABIOLA • extended_group • mx
8
Pros:

El hotel esta muy bien ubicado en el centro, la decoración es muy bonita, su biblioteca es hermosa, todo el diseño, atención es genial.

2026-08-31 • via Nuitee
A
Alma Leticia • solo_traveller • mx
9
Pros:

El hotel es muy bonito, el bufet del domingo delicioso

Cons:

Nos tocó una habitación en el pasillo de entrada y hubo mucho ruido por la perdonas que salen temprano del hotel

2026-08-26 • via Nuitee
M
MORI • couple • jp
10
立地、設備ともに快適に過ごせるセンス良いお宿
Pros:

ホテル全体が落ち着いたおしゃれなデザインで、施設も清掃も行き届いており、快適に過ごせた。

Cons:

ホットタブにお湯を溜める際、途中でお湯も水も止まってしまい、しばらくしてまた動き出すと言う症状が複数回発生し、使えるまでに少し時間が掛かった。
屋外プールは落ち葉などが散乱していたので、もう少し直前に清掃を実施すとか検討して貰えれば更に良くなると思う。

2026-08-24 • via Nuitee
H
Hans • solo_traveller • de
10
Tolles Hotel
Pros:

Dir Bettwäsche war toll, das Bad sehr groß. Die Lage war schön und sehr ruhig. Empfehlenswert.

Cons:

Pool braucht eine Renovierung.

2026-08-20 • via Nuitee
N
Nohemí • family_with_children • mx
10
2026-08-17 • via Nuitee
E
Elisangel • solo_traveller • mx
10
2026-08-12 • via Nuitee
R
Rosalia • couple • es
9
2026-08-10 • via Nuitee
J
JAIME • family_with_children • mx
8
muy buena experiencia
Pros:

Los espacios del hotel... la zona de la biblioteca y la alberca

2026-08-09 • via Nuitee
M
Marco Antonio • couple • us
10
2026-08-03 • via Nuitee
J
Jose Angel • solo_traveller • mx
10
2026-07-17 • via Nuitee
N
Nicolas • family_with_children • mx
8
2026-07-14 • via Nuitee
J
Jonathan • extended_group • us
9
2026-07-14 • via Nuitee