Oaks Melbourne Southbank Suites

Hotels
•
Oaks Hotels & Resorts
8.2 (4539 reviews)
57 - 61 City Road Southbank , Melbourne , au

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noisy windows
Limited amenities

Categories

Cleanliness
7.96
Several reviews mentioned issues such as stained carpets and a general lack of cleanliness in some areas.
Service
8.63
Friendly and professional staff were noted, contributing to a positive service experience.
Location
9.17
Multiple reviews rave about the convenience and proximity to city attractions.
Room Quality
8.12
Rooms were generally clean and comfortable, though some were noted as basic and had issues like noise.
Amenities
8.15
Facilities were described as adequate but some concerns over the quality of amenities were raised.
Value for Money
7.61
Some reviewers felt the price did not reflect the quality of the stay, particularly regarding room conditions.
Food and Beverage
7.66
Concerns were raised about the quality and convenience of breakfast options.
Overall Experience
8.33
Generally positive feedback with a few noted issues leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:03

Property Description

Prime Location
Located in the heart of Melbourne, Oaks Melbourne Southbank Suites offers easy access to the city's bustling dining and shopping hotspots. Just steps away from iconic landmarks like Eureka Tower and Southbank Promenade, guests can immerse themselves in the vibrant culture of the city.

Modern Amenities
The stylish and air-conditioned apartments at Oaks Melbourne Southbank Suites are designed to provide a comfortable stay. With kitchen facilities, flat-screen TVs, and private modern bathrooms, guests can enjoy the convenience and luxury of a home away from home.

Convenience and Accessibility
Situated within walking distance of major attractions and transportation hubs like Flinders Street Station, Federation Square, and Emporium Melbourne shopping district, guests can easily explore the city. Whether visiting for leisure or business, Oaks Melbourne Southbank Suites offers the perfect blend of convenience and accessibility.

Book your stay at Oaks Melbourne Southbank Suites for a memorable Melbourne experience!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that Oaks Southbank offers free access to a nearby gym. Please see reception for more information.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4539 reviews
Cleanliness: 7.96
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 8.33
A
Alan • couple • au
8
Overall the stay was good.
Pros:

Location was great

Cons:

Stayed for 8 nights. Were not enough tea,coffee, washing detergent and toilet paper supplies.Smaller cooking pot would of been good to cook with.

2026-05-16 • via Nuitee
L
Loveday • solo_traveller • au
7
Pros:

Locality & facilities

Cons:

The bedroom was a bit small

2026-05-16 • via Nuitee
S
Steffi • couple • au
10
Pros:

Good location, clean and comfortable

2026-05-16 • via Nuitee
N
Nicole • solo_traveller • nz
7
Pros:

Location, coffee machine, laundry and kitchen facilities, staff helpful with special.

Cons:

Small couch, small bedrooms, tv not connected to wifi, no streaming ability

2026-05-16 • via Nuitee
M
Melody • solo_traveller • nz
10
Business
Pros:

Convenient location. Very clean

Cons:

Need small couch rather than chairs

2026-05-15 • via Nuitee
D
Derryn • couple • au
5
Pros:

Location

Cons:

Carpets were dirty

2026-05-15 • via Nuitee
R
Rebecca • family_with_children • au
7
Lovely location, helpful and friendly staff, lovely facilities.
Pros:

The view was incredible, as was the apartment itself. Two bedrooms and two bathrooms, very clean and modern. Room service was a treat, the food was OK. (Hubby loved the pancakes)

Cons:

Room service menu could have been slightly better

2026-05-15 • via Nuitee
L
Louise • solo_traveller • au
10
2026-05-14 • via Nuitee
D
Dylan • couple • au
3
2026-05-14 • via Nuitee
S
Sharyn • couple • au
9
Good value for money
Pros:

Location is excellent

Cons:

Nothing really

2026-05-14 • via Nuitee
S
Sharon • couple • au
7
2026-05-13 • via Nuitee
J
Jo • solo_traveller • au
7
Pros:

Location excellent, perfect for one or two people with everything required

Cons:

No views

2026-05-12 • via Nuitee
D
Dannii • solo_traveller • au
7
2026-05-11 • via Nuitee
M
Mawer • couple • au
9
Excellent location , new and tidy , and homely feel
Pros:

Location , apartment layout and design .

Cons:

No tv in our bedroom

2026-05-11 • via Nuitee
R
Rohan • couple • au
8
2026-05-10 • via Nuitee
C
Courtney • couple • au
5
We got a good price for our stay but the amount of stains on the carpet really let down the apartment.
Pros:

Fantastic location. Staff were friendly and helpful.

Cons:

Carpets were VERY stained and dirty. Cupboard was broken in the bedroom. The whole floor we stayed on had a bad smell, that was there the whole 2 night stay.

2026-05-09 • via Nuitee
S
Sophie • couple • au
10
2026-05-08 • via Nuitee
S
Sophie • solo_traveller • au
10
2nd time staying here now and will absolutely be back again! Great location and great apartments
Pros:

Cleanliness, location and great apartments

Cons:

N/A

2026-05-08 • via Nuitee
P
pauline • couple • au
8
Pros:

location of Oaks is excellent. All staff were very kind and helpful. Nothing was too much trouble and we would certainly stay there again.

2026-05-08 • via Nuitee
B
Bronwyn • couple • au
9
2026-05-07 • via Nuitee