Four Seasons Hotel Jakarta

Hotels
Four Seasons Hotels and Resorts
9.5 (487 reviews)
Jalan Jendral Gatot Subroto Kav 18 , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Luxurious room quality
High-quality food
Cons:
Water leakage issue in shower

Categories

Cleanliness
8.46
Some issues with water leakage from the shower room, indicating possible maintenance concerns.
Service
9.93
Staff were attentive, friendly, and went out of their way to ensure guest satisfaction.
Location
9.47
The hotel is well-placed within Jakarta, offering pleasing city views.
Room Quality
9.42
Rooms are noted as amazing and very clean, contributing to a luxurious stay.
Amenities
9.45
Aesthetic design and a well-curated food and beverage program highlight the hotel's offerings.
Value for Money
9.41
The overall quality and experience justifies the price paid for the stay.
Food and Beverage
9.96
Excellent dining options with high-quality cuisine and enjoyable experiences.
Overall Experience
9.93
A memorable stay characterized by exceptional service and thoughtful details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:49

Property Description

Luxurious Accommodation with Stunning City Views

At Four Seasons Hotel Jakarta, indulge in luxurious rooms offering breathtaking city views. Each room is thoughtfully designed with a separate seating area, walk-in closet, and a lavish bathroom for your comfort and convenience.

Diverse Dining Options

Satisfy your culinary cravings with five on-site dining outlets. Start your day with a delightful breakfast at Palm Court Restaurant, savor sweet treats at La Patisserie, or relish in a full dining experience at Alto Restaurant & Bar. With options like Dolcetto Cafe and Nautilus Bar, there's something to please every palate.

Convenience and Exceptional Service

Benefit from a prime location that allows easy access to key city areas. With a 24-hour front desk, complimentary WiFi, and a helpful staff ready to assist with your needs, your stay at Four Seasons Hotel Jakarta promises both convenience and exceptional service.

Book now to experience luxury and comfort at Four Seasons Hotel Jakarta.

Important information:

Please note that guests must use a credit card which will directly be charged or pre-authorized during booking. Debit cards or cards that have debit and credit card functions must not be used. The hotel will not be responsible for double charges. The hotel will e-mail guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID. Total price of reservation will be settled upon departure, except for reservations with special terms and condition.

Please note that hotel does not provide rooms for self quarantine purpose during pandemic.

In accordance with the recent DKI Jakarta Governor Decree no. 938 Year 2021, all guests are required to be vaccinated and show vaccination certificate upon check-in and dining.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rp 968,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 487 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 9.93
T
Tetty solo_traveller my
10
2026-05-20 via Nuitee
I
i hsuan family_with_children tw
10
Pros:

房間大小

Cons:

2026-05-13 via Nuitee
A
AYAKA couple jp
10
2026-05-09 via Nuitee
E
Elena solo_traveller gb
10
The best hotel in Jakarta
Pros:

Absolutely top experience. Great location, beautiful pool, incredible service and a breakfast to die for.

Cons:

Nothing

2026-05-02 via Nuitee
A
Anna couple nl
9
Great!! Best service
Pros:

Great service, good room and beds.
Loved it!

2026-05-01 via Nuitee
J
Julia couple sg
10
2026-04-16 via Nuitee
F
Franziska couple ch
10
Perfect stay
Pros:

Tolles Hotel, super freundliches und hilfsbereites Personal, alles perfekt. Pool im 5. Stock mit netter Bar und gutem Service. Frühstück ist der Wahnsinn

2026-04-05 via Nuitee
C
catlegere2022 Couples Taos, Taos County, New Mexico
10
Jakarta has a Jewel of a Four Seasons at an Unbeatable Value
Pros:

The location is great - in the heart of the international area surrounded by various consulates, although we only stayed on a stop over between flights, this is a beautiful property, well maintained, secure, and with lovely amenities. If you have stayed in a four seasons property elsewhere you probably paid 4-10x as much as you would here for a similar room. This is due to the adjusted cost of living in Jakarta, but for western travelers, staying here is an easy decision and great value for your dollar. The atmosphere is warm, inviting, with beautiful touches and details everywhere, in room welcome items, plus a beautiful selection of mini bar snack and drink items, room service, and excellent dining options. The staff and service are fabulous, not perfect, and not strictly western, but the kind hospitality and care is evident in every staff person no matter what their station. The room itself was just gorgeous - a suite with full bathroom, shower, soaking tub, bidet toilet, incredible finishes and fixtures, everything worked as expected. The bed, bedding and pillows were scrumptious, and we took advantage of the robes and slippers, and the many bath amenities provided. Visiting at the end of a long Indonesian adventure with a good deal of camping an not a lot of running water, we were feeling very grateful and pampered. The dining for breakfast was in a beautiful space and the offerings were very tasty. The dining in their Alto restaurant was delicious and artistic, the views from the restaurant were great, there was a slow down in service during our meal, but overall we were very happy. Thought it was a little chilly up there with the Aircon so bring a shawl! Again the staff make the place stand out - the servers we had were thoughtful, and open to chat and made us feel welcome and at home. The concierge staff use WhatsApp for easy communication and airport pickup and SilverBird Taxi were seamless, professional and comfortable. We are heading back in a week and can't wait for the mini luxury vacation on our way back out to Raja Ampat.

2026-03-31 via Tripadvisor
J
JABER couple sa
1
2026-03-30 via Nuitee
T
Theresia extended_group at
9
2026-03-27 via Nuitee
F
Freedom23005891205 Family
10
Sweet birthday celebration!
Pros:

We went to La Patisserie for their La Vie en Rose afternoon tea special for my mom’s birthday. The whole decoration is so pretty with pink everywhere! The tea set presentation was lovely and it tasted good.

It’s even better special thanks to Resna & Indah for being so friendly and providing us professional service throughout the experience.

The birthday arrangement was so thoughtful and sweet! That’s indeed my mom’s sweetest birthday celebration.

2026-03-19 via Tripadvisor
E
Eduardo couple br
9
2026-03-18 via Nuitee
A
Ackermann family_with_children ch
10
Super
2026-03-13 via Nuitee
P
Philip couple gb
8
2026-03-05 via Nuitee
T
Theresia solo_traveller at
10
Wunderschönes Hotel auf höchstem Niveau mit sehr nettem und kompetent zuvorkommenden Personal! Danke
Pros:

Das Frühstück war phantastisch und auf sehr kompetente, freundliche und wachsame Art ind Weiße versucht das Personal- den Aufenthalt der Gäste so angenehm wie möglich zu gestalten.
Das Hotel ist wunderschön, stil- und prachtvoll auf höchstem Niveau.

Cons:

Die räumliche Lage vom Klo mit Glas- Schiebetür-gefällt mir nicht.

2026-02-26 via Nuitee
T
travluxuryaddicted_ Family Jakarta, Java
10
Exceptional stay at Four Seasons Hotel Jakarta
Pros:

I had a wonderful experience staying at Four Seasons Hotel Jakarta, especially thanks to the exceptional front desk team. From the moment I arrived, I was warmly welcomed with genuine smiles and professional service. The check-in process was smooth, efficient, and very well-organized.

The front desk staff were incredibly attentive, responsive, and helpful in answering all my questions. They explained the hotel facilities clearly and made sure I felt comfortable throughout my stay specially Mr Robby who assisted my family on this staycation. What stood out most was their attention to detail and personalized approach, which truly reflects a world-class standard of hospitality.

The aminites are amazing, kid brush and bath aminities and also tent, donuts, color paper was amazing making my child feels like home.

Every interaction felt sincere and thoughtful, making me feel valued as a guest. I truly appreciate the outstanding service and would gladly return in the future. Thank you to the amazing service for making my stay so memorable!

2026-02-24 via Tripadvisor
A
Ahmed couple ch
9
2026-02-14 via Nuitee
P
Professional2025 family_with_children sa
10
Pros:

Staying at this luxurious and highly secure hotel is an exceptional experience in every sense. It is the perfect choice for anyone seeking comfort, relaxation, elegance, and privacy, along with an outstanding level of luxury and entertainment.
The hotel features excellent facilities, including a stunning swimming pool for adults and another dedicated pool for children. It also offers two remarkable dining options: ALTO restaurant on the top floor with breathtaking views, and another elegant restaurant located in the lobby. Both provide a refined atmosphere, outstanding cuisine, and fast, professional service.
I highly recommend staying here—it is truly a unique experience, and choosing this hotel feels like an unforgettable journey within your journey.

Cons:

Everything was amazing 👏

2026-02-10 via Nuitee
ابو معاذ couple sa
10
2026-01-29 via Nuitee
S
Seiko couple jp
10
2026-01-27 via Nuitee