Embassy Suites by Hilton Charlotte Uptown

Hotels
•
Embassy Suites Hotels
9.4 (1308 reviews)
401 East Martin Luther King Jr. Blv , Charlotte , US
+1 704-940-2517

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
High parking costs
Cleanliness issues

Categories

Cleanliness
8.55
Some feedback mentioned hair in the shower and that bathrooms could be cleaned better.
Service
10
Multiple reviews praised the friendliness and professionalism of the staff.
Location
9.52
Great location noted for proximity to attractions and restaurants.
Room Quality
9.06
Rooms were clean and had great views, though some mentioned worn conditions.
Amenities
9.51
Positive mentions of breakfast and evening receptions, though some minor issues noted.
Value for Money
9.04
Some complaints about parking costs, but overall perceived value is good.
Food and Beverage
9.5
Significant positive feedback about breakfast and evening receptions.
Overall Experience
10
Many reviews expressed a wonderful overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Location near Charlotte Convention Center
Embassy Suites by Hilton Charlotte Uptown offers a prime location within walking distance to the Charlotte Convention Center. Start your day with a complimentary breakfast, take a dip in the indoor pool, and enjoy refreshing cocktails at the on-site bar.

Comfortable Rooms with Amenities
Rooms at the Embassy Suites feature a flat-screen TV, microwave, and small refrigerator. Unwind in the seating area with a sofa for added comfort during your stay.

Business-Friendly with Fitness and Dining Options
Business travelers will find convenience in the business center and meeting space. Stay active in the on-site fitness center or relax at the nightly Evening Reception with complimentary appetizers and beverages.

Book now to experience the convenience and comfort of Embassy Suites by Hilton Charlotte Uptown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.4
Based on 1308 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
H
Herman • solo_traveller • us
10
2026-10-16 • via Nuitee
H
Heather • couple • us
10
Pros:

The lady who checked us in was lovely and treated us like VIP'S

2026-10-14 • via Nuitee
T
T Bert • solo_traveller • us
9
Pros:

Nice

2026-10-12 • via Nuitee
A
Alastair • solo_traveller • gb
9
Pros:

Very clean, great breakfast with good range of choices, great staff

2026-10-12 • via Nuitee
E
Emily • extended_group • us
10
2026-10-07 • via Nuitee
K
Kelly • couple • us
10
Pros:

Breakfast and staff were amazing.

2026-10-07 • via Nuitee
M
Myana • solo_traveller • us
10
2026-10-07 • via Nuitee
A
Abraham • couple • us
10
2026-10-07 • via Nuitee
S
Ston • solo_traveller • uy
10
2026-09-19 • via Nuitee
C
Corey • solo_traveller • us
9
2026-09-15 • via Nuitee
C
Carlin • couple • us
10
2026-09-12 • via Nuitee
S
Sherell • family_with_children • us
8
Overall my stay was satisfactory.
Pros:

The lobby was beautiful, and property offered food and drink options.

Cons:

The third party parking was horrible and is the only reason I wouldn’t book again.

2026-09-10 • via Nuitee
D
Donald • extended_group • us
10
2026-09-07 • via Nuitee
K
Katrina • solo_traveller • us
10
Pros:

Everything was wonderful

Cons:

The view of the city

2026-08-31 • via Nuitee
6
661lorenzok • Business • Albany, New York
10
Great Customer Service
Pros:

Staff was extremely helpful with accommodating my requests. Especially Ron, he was great and made my whole experience easy and satisfying!

2026-08-28 • via Tripadvisor
R
Road13717894834 • Couples
10
Couples vacay
Pros:

The breakfast was amazing!! Ms. Ann kept us entertained all while maintaining cleanliness in the environment. She has great customer service skills and cares so much about people. Anytime mine or my husbands drink was empty she was on top of refilling it for us, when she didn't even have to do that for us! We need for people like that in the world.

2026-08-28 • via Tripadvisor
O
O127RYamyb • Business
10
Good food and great staff especially Ms. Ann
Pros:

Ms Ann was amazing and so happy to talk with me and others in the breakfast area

2026-08-28 • via Tripadvisor
8
824clarencep • Business
10
Easy and very clean buisness trip
Pros:

Ron G was extremely helpful and pleasant.

2026-08-28 • via Tripadvisor
G
G5819OGvickih • Friends getaway • Knoxville, Tennessee
10
Wake up the day
Pros:

Unique experience to start the day when upon arriving at complimentary breakfast to hear Ms Wanda singing her own words of welcome to guests. She creates best made to order eggs and has great smile. Also giving her warm attention to seated guests is Ms Ana. Thank you and your team.

2026-08-25 • via Tripadvisor
S
Stefan • family_with_children • at
9
Pros:

Das Zimmer war sauber mit 2 Queen Size Betten. Das Frühstück war ok, es war alles typische vorhanden.

Cons:

Das Wasser im Pool war merkbar schon älter und etwas trüb mit vielen Chemikalien versetzt.

2026-08-24 • via Nuitee