Hotel Ambassador Mérida

Hotels
•
Kavia Hotels
7.5 (1924 reviews)
Calle 59 x 68 No. 546 , Mérida , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.96
Multiple mentions of dirty rooms and inadequate cleaning service.
Service
7.93
Some guests noted rude staff, but some had a satisfactory experience with the service.
Location
9.47
Consistently praised as excellent and convenient by multiple guests.
Room Quality
6.42
Room issues such as malfunctioning AC and problems with water supply.
Amenities
6.45
Lack of functioning amenities, such as TV apps and bad maintenance.
Value for Money
8.41
Generally regarded as good value considering the location.
Food and Beverage
7.46
Occasional positive comments about breakfast and dining options.
Overall Experience
7.93
Mixed experiences overall, with location being a strong point but cleanliness and service being concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:47

Property Description

Luxurious Accommodations
Hotel Ambassador Mérida offers elegantly designed rooms with air conditioning, cable TV, and some with scenic pool or garden views. Relax in comfort with private bathrooms in each room.

Convenient Amenities
Enjoy the convenience of free WiFi, a restaurant, and a bar on-site. The 24-hour front desk ensures all your needs are met promptly during your stay.

Prime Location
Situated just 500 meters from the Main Square, our hotel provides easy access to Merida Cathedral and the Bus Station. The airport is also a short 5 km away, making travel a breeze.

Experience luxury, convenience, and a prime location at Hotel Ambassador Mérida. Book now for an unforgettable stay!

Important information:

Parking is available on request, but spaces are limited and availability is not guaranteed at all times.

For reservations with breakfast included, children staying for free are not included. You must pay for this service at front desk.

Payments made with some type of card will only be accepted at the establishment and the card holder must present the card and his official identification in force at the time of check-in.

Check-in takes place until 19:00. Guests planning to arrive later than these times are kindly requested to inform Hotel Ambassador Mérida in advance of their estimated time of arrival. Otherwise, the hotel will cancel the reservation after that time. Contact details can be found on the booking confirmation.

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

7.5
Based on 1924 reviews
Cleanliness: 5.96
Service: 7.93
Location: 9.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 7.93
E
ENRIQUE • solo_traveller • mx
10
Pros:

el tamaño de la habitación, la ubicación, la vista, buena presión de agua y calienta rápido.

Cons:

la televisión, pésima marca , tenia poca respuesta de el control con la tv.

2026-09-19 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
Pros:

Fácil de ubicar, cerca de muchos lugares de interés, limpio.

Cons:

Dos días no hubo agua caliente. Sin embargo lo repararon y si avisaron.

2026-09-02 • via Nuitee
M
MARIA • family_with_children • mx
7
2026-08-28 • via Nuitee
Y
Yanes • solo_traveller • mx
9
Mi estancia en el hotel Ambasador
Pros:

Es un hotel muy cómodo y cerca del centro

Cons:

La cama muy dura, el baño muy inseguro, no había antiderrapante, ni barandales, en la regadera no salía mucha agua, apenas era una "llovizna"

2026-08-17 • via Nuitee
J
José Armando • solo_traveller • mx
10
2026-08-13 • via Nuitee
S
Sonia • couple • mx
7
2026-08-11 • via Nuitee
J
jose francisco • family_with_children • mx
5
en general no volveria a este hotel
Pros:

el hotel se encuentra en una buena ubicación

Cons:

las instalaciones son algo viejas, la regadera del baño en pesimas condiciones, el elevador es muy antiguo e inseguro, el personal nada amigable

2026-08-10 • via Nuitee
L
L.arteaga • solo_traveller • mx
10
Pros:

Todo 👍🏾

2026-08-02 • via Nuitee
J
Juan • solo_traveller • mx
8
Pros:

Lo mejor de este hotel es su ubicación cerca de todo lo central de Mérida, además de un buen trato por parte de todo el personal, he ido en algunas ocasiones y lo recomiendo mucho.

Cons:

Podría mejorar la calidad del internet ya que durante nuestra instancia no lo tuvimos en si desde las líneas que aparecían en el cuarto.

2026-07-23 • via Nuitee
M
MH • solo_traveller • mx
10
2026-07-21 • via Nuitee
J
JORGE IVAN • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Las instalaciones son utiles .
Pero le falta mantenimiento los ban̈os en especial

2026-07-16 • via Nuitee
P
Pat Chí • solo_traveller • mx
10
Pros:

Limpieza

Cons:

Todo estuvo bien

2026-06-13 • via Nuitee
M
Marialejandra • couple • mx
5
2026-06-12 • via Nuitee
M
Martha Leticia • solo_traveller • mx
8
Pros:

La atención del personal muy amables

Cons:

Las habitaciones muy deterioradas

2026-06-10 • via Nuitee
V
victorin xul • solo_traveller • mx
10
Pros:

La ubicación

Cons:

El elevador. Falta mantenimiento

2026-06-05 • via Nuitee
K
kumul • solo_traveller • mx
8
2026-06-03 • via Nuitee
C
claudia elizabeth • solo_traveller • mx
9
Pros:

El baño está limpio, cero mal olor

2026-06-02 • via Nuitee
E
Esquivel • solo_traveller • mx
8
Pros:

Tienen buena ubicación, está un poco antiguo el hotel pero te sirve para pasar la noche bien

Cons:

La televisión medio sirve pero no puedes poner apps ni ada solo lo que te dan de canales y se ve borroso

2026-06-01 • via Nuitee
M
Marlenne • solo_traveller • mx
9
2026-05-31 • via Nuitee
Z
Zahira • family_with_children • mx
9
Pros:

El desayuno

Cons:

Que subí y baje dos veces por el control

2026-05-30 • via Nuitee