Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (early check-in)
Very close to airport and train station
Comfortable beds and spacious rooms
Clean rooms for most reviewers
Good restaurant and breakfast
Soundproof rooms and good blockout blinds
Convenient for short/overnight stays
Nice views and modern room decor
Cons:
No complimentary airport shuttle / extra charge
Worn or dilapidated surfaces in some rooms
Small cold box / no minibar for perishables
Bathroom design issues, loose fittings and some scummy showers
Inconsistent towels/room supplies and missing TV remote incidents
Perceived poor value when paying premium prices
Parking access/level complaints

Categories

Cleanliness
8.2
Mostly described as clean and well maintained in many reviews, though a few guests noted scummy shower, bathroom needing deep clean and some worn/discoloured surfaces.
Service
9.4
Staff repeatedly praised as friendly, helpful and accommodating (early check-in, thoughtful service); a few isolated staff/phone issues noted but overall very positive.
Location
9.6
Strong positive: repeatedly described as very close to airport and train station and conveniently located for transfers and central needs.
Room Quality
8.1
Rooms often described as comfortable, spacious, good beds, soundproof and modern with great views; some guests reported poor lighting, bathroom design issues and worn fixtures.
Amenities
7.2
Mixed: restaurant and breakfast praised, but several guests cited missing/minimal amenities (no minibar, small cold box, no pool, shuttle not included, limited towels, parking issues).
Value for Money
7
Perceived as somewhat overpriced by some guests (premium branding vs. worn areas, extra charges for shuttle); others felt breakfast and convenience added value.
Food and Beverage
9.3
Generally strong: food and restaurant received praise and breakfast called a bonus; some service/temperature issues noted (wine not cold) and occasional replenishment misses.
Overall Experience
8.4
Overall positive travel-stay experience for airport transfers and short stays: welcoming atmosphere and comfort balanced by some maintenance and amenity shortfalls.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Accommodation
Experience modern and spacious rooms at Pullman Sydney Airport, each equipped with a 48-inch Smart flat-screen TV, a work desk, and upscale amenities like a mini bar and free toiletries.

Convenient Location
Situated just 500 meters from Mascot Train Station and a short drive from Sydney Airport terminals, our hotel offers easy access to top attractions like Allianz Stadium, Sydney Opera House, and Bondi Beach.

Top-Notch Facilities
Enjoy the convenience of an onsite restaurant, bar, fitness centre, and 24/7 front desk during your stay at Pullman Sydney Airport. Unwind in style with skyline views available in select rooms.

Book now for a luxurious and convenient stay at Pullman Sydney Airport.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 2756 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9.6
Room Quality: 8.1
Amenities: 7.2
Value for Money: 7
Food and Beverage: 9.3
Overall Experience: 8.4
S
Scott • couple • au
8
2026-11-07 • via Nuitee
J
jodie • solo_traveller • au
8
2026-11-06 • via Nuitee
S
Stéphanie • solo_traveller • nc
10
Pros:

Le Check in anticipé
L’organisation
Le petit déjeuner

2026-11-05 • via Nuitee
B
Bronwyn • family_with_children • au
7
Cons:

the benches and tables needed a better wipe over

2026-11-05 • via Nuitee
A
Anna • solo_traveller • au
10
2026-11-04 • via Nuitee
M
Mitch • family_with_children • au
10
Great! Everything was perfect
Pros:

Location, cleanliness, food was amazing!

2026-11-03 • via Nuitee
J
Janet • couple • au
8
Great for short stays
Pros:

Position close to airport, food quaity

Cons:

Bedding was uncomfortable

2026-11-02 • via Nuitee
K
Kylie • family_with_children • au
7
2026-11-02 • via Nuitee
S
Shanil • solo_traveller • au
9
2026-11-02 • via Nuitee
H
Harlee • extended_group • au
10
2026-11-02 • via Nuitee
L
Luana • family_with_children • au
10
2026-11-02 • via Nuitee
T
Travis • solo_traveller • au
8
2026-10-31 • via Nuitee
R
Rebecca • couple • au
10
2026-10-30 • via Nuitee
J
Jesimil • couple • ph
10
Our stay was wonderful
Pros:

We have a Very comfortable stay, the room was so spacious with need amenities and the bed was so comfortable

2026-10-29 • via Nuitee
J
Jacqui • couple • au
10
Pros:

Staff were excellent and very helpful:-)

2026-10-27 • via Nuitee
D
Daria • family_with_children • au
9
2026-10-26 • via Nuitee
D
DongKyun • extended_group • au
8
2026-10-25 • via Nuitee
R
robert • couple • au
10
2026-10-25 • via Nuitee
R
Renae • family_with_children • au
8
Convient stay with kind staff and cleanness
Pros:

Cleanliness and convenience

Cons:

Small ‘ noisy with people walking by and above

2026-10-25 • via Nuitee
B
Bartolomeo • couple • au
4
Very unlikely that we would want to stay there again.
Pros:

Bed was comfortable. Water was Hot. Nice and Clean.

Cons:

Pillows were hard and uncomfortable. Bathroom Vanity Tap very loose. Toilet Roll holder broken. Bathroom in general badly designed. Relaxing chair was not safe. Lighting within the main room very poor. Hanging cupboards very poor.

2026-10-23 • via Nuitee