Imperial Hotel

Hotels
9 (1039 reviews)
13-15 North Drive , Great Yarmouth , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent breakfast
Cons:
High dog fees
Parking issues
Hard beds for some

Categories

Cleanliness
9.21
Reviews consistently highlighted the cleanliness of the hotel.
Service
9.18
Staff were repeatedly mentioned as friendly and welcoming.
Location
9.22
Many reviews praised the hotel's convenient location near the beach and amenities.
Room Quality
8.67
Most rooms were described as comfortable, though some experienced issues with air conditioning.
Amenities
8.7
Amenities were generally appreciated, but parking and lift issues were mentioned.
Value for Money
8.66
Pricing received mixed reviews, particularly regarding dog fees.
Food and Beverage
9.21
Breakfast was highly praised, though some issues were noted on individual days.
Overall Experience
9.18
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Luxurious Beachfront 4-Star Hotel

Award-Winning Accommodation and Dining
The Imperial Hotel boasts the prestigious title of Hotel of the Year and its Cafe Cru has been awarded Restaurant of the Year. Indulge in high-quality accommodation and exquisite dining experiences during your stay.

Modern Facilities and Attentive Service
Enjoy a seamless blend of modern amenities and exceptional service at the Imperial Hotel. From tastefully furnished en suite rooms with Freeview TV to attentive staff catering to your every need, your comfort is our top priority.

Accessible and Convenient
With free private parking on-site and accommodations for guests with disabilities, including a stair lift and special access arrangements, we ensure that every guest can experience the luxury and convenience of our beachfront hotel.

Book now for a memorable and relaxing stay at the Imperial Hotel.

Important information:

Please note that this property cannot accommodate hen and stag (bachelor/ette) parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Location

Guest Reviews

9
Based on 1039 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
M
Marie • solo_traveller • gb
10
Pros:

The location. Very friendly staff, a clean hotel and a great atmosphere
Breakfast is very good

2026-09-19 • via Nuitee
D
derek • solo_traveller • gb
8
Pros:

Breakfast was excellent and nice staff

Cons:

Every thing was fine

2026-09-19 • via Nuitee
R
Robert • solo_traveller • gb
6
Not to bad
Pros:

Breakfast was Lovely and all the staff was to

Cons:

bedroom

2026-09-18 • via Nuitee
G
GRANVILLE • couple • gb
7
Lovely staff and food, comfortable stay.
Pros:

The staff were very friendly and helpful, particularly when we had an issue with our original room. We were shown several alternatives until we found the one that was suitable, and this was handled pleasantly and professionally. The room we eventually stayed in was clean, warm and comfortable. The hotel is a little dated in places, but it had every thing we needed and overall we had a comfortable stay.
There was a good choice of mainly cooked breakfast and it was served hot.
Dinner Friday evening was particularly good.
We had fish and chips, but the chef had given the dish a little individual flair. The fish was fresh, the batter was lovely, and the mushy peas were unlike any I had tasted before, with really beautiful flavour.
We also appreciated that the hotel adjusted our bill to reflect the change form our sea-facing room to a lower grade room,, without having to ask, which felt like a very fair and thoughtful response to the room issue.

Cons:

My wife raised a concern about the smell in the room that she found quite unpleasant and it seemed to be coming rom the air conditioning unit/ventilation. A member of maintenance attended promptly, but the explanation given didin't really resolved her concern, so after dinner we asked to change rooms. The staff handled the change pleasantly and helpfully.

2026-09-18 • via Nuitee
T
trevor • solo_traveller • gb
10
2026-09-17 • via Nuitee
S
Sara • couple • gb
8
Very comfortable beds, Spacious shower. Friendly and welcoming staff.
Pros:

Would have liked selection of charcuterie at breakfast and low fat yogurt. Service was friendly and efficient. The lift was interesting!!!
But emphasise the helpfulness of staff.

Cons:

Didn’t realise there were so many steps up to enter the hotel.

2026-09-17 • via Nuitee
B
Bangs • solo_traveller • gb
8
Excellent
Pros:

The room overlooking the sea

2026-09-16 • via Nuitee
B
Barry • solo_traveller • gb
9
Loverly hotel, good location
Pros:

Helpful staff and good food.
Breakfast was loverly. Free parking and just a 10 minute walk to the main attractions.

Cons:

A little pricey for a 1 night stay.

2026-09-14 • via Nuitee
A
Alan • family_with_children • gb
9
2026-09-14 • via Nuitee
G
Gary • couple • gb
7
Cons:

Little dated

2026-09-14 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Nicely located with reasonable parking facilities.

2026-09-12 • via Nuitee
J
Jane • solo_traveller • gb
8
2026-09-11 • via Nuitee
S
Sue • couple • gb
10
Great stay due to great staff and food
Pros:

The staff were incredibly friendly and helpful. The hotel was very clean and the food was lovely. Great choice for breakfast with high quality products.
It's not a new hotel and I loved its quirks!
Also the staff were lovely with our dog

Cons:

Can't fault it

2026-09-11 • via Nuitee
L
Len • solo_traveller • gb
8
Nice place , lots of character in the building , clean, friendly place -
Pros:

Good location , clean , friendly staff

Cons:

Nothing

2026-09-10 • via Nuitee
D
debbie • solo_traveller • gb
9
2026-09-08 • via Nuitee
J
Jane • couple • gb
9
Was well worth the 4.5hr drive to get to
Pros:

The room was lovely and clean with a very clean and spacious bathroom, the breakfast was delicious and made to order and the staff where very attentive. We had an evening meal also and the service then and food was also superb.

Cons:

my only criticism would be I found the mattress a little to hard for my liking but that's just my preference I guess.

2026-09-04 • via Nuitee
W
William • couple • gb
9
2026-09-03 • via Nuitee
S
sarah • solo_traveller • gb
10
Pros:

Had a lovely stay,staff were very helpful, couldn't fault nothing.

2026-09-03 • via Nuitee
G
Geoff • couple • gb
9
A much needed break, in a comfortable hotel, on a lovely sea front.
Pros:

Breakfast was excellent

Cons:

Not enough seating in the bar area. A lot of residents walked in and left without buying a drink

2026-09-03 • via Nuitee
P
paul • solo_traveller • gb
5
Was ok
Cons:

Broken shower door, hanging off , had to change rooms , only one towel in second room

2026-09-02 • via Nuitee