Imperial Hotel

Hotels
9 (1039 reviews)
13-15 North Drive , Great Yarmouth , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent breakfast
Cons:
High dog fees
Parking issues
Hard beds for some

Categories

Cleanliness
9.21
Reviews consistently highlighted the cleanliness of the hotel.
Service
9.18
Staff were repeatedly mentioned as friendly and welcoming.
Location
9.22
Many reviews praised the hotel's convenient location near the beach and amenities.
Room Quality
8.67
Most rooms were described as comfortable, though some experienced issues with air conditioning.
Amenities
8.7
Amenities were generally appreciated, but parking and lift issues were mentioned.
Value for Money
8.66
Pricing received mixed reviews, particularly regarding dog fees.
Food and Beverage
9.21
Breakfast was highly praised, though some issues were noted on individual days.
Overall Experience
9.18
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Luxurious Beachfront 4-Star Hotel

Award-Winning Accommodation and Dining
The Imperial Hotel boasts the prestigious title of Hotel of the Year and its Cafe Cru has been awarded Restaurant of the Year. Indulge in high-quality accommodation and exquisite dining experiences during your stay.

Modern Facilities and Attentive Service
Enjoy a seamless blend of modern amenities and exceptional service at the Imperial Hotel. From tastefully furnished en suite rooms with Freeview TV to attentive staff catering to your every need, your comfort is our top priority.

Accessible and Convenient
With free private parking on-site and accommodations for guests with disabilities, including a stair lift and special access arrangements, we ensure that every guest can experience the luxury and convenience of our beachfront hotel.

Book now for a memorable and relaxing stay at the Imperial Hotel.

Important information:

Please note that this property cannot accommodate hen and stag (bachelor/ette) parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Location

Guest Reviews

9
Based on 1039 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
A
ann couple gb
10
2026-08-29 via Nuitee
M
Monika solo_traveller gb
10
2026-08-29 via Nuitee
C
Concettina family_with_children gb
10
Amazing stay, fantastic food and very helpful and friendly staff. 100% will come again 👌
2026-08-28 via Nuitee
L
Linda family_with_children gb
9
Been before and will come again
Pros:

Good

Cons:

Toast was cold

2026-08-26 via Nuitee
A
Angela solo_traveller gb
10
2026-08-26 via Nuitee
J
James solo_traveller gb
5
Food good hotel run down, staff felt a little false
Pros:

Dinner food was excellent

Cons:

Bit run down

2026-08-26 via Nuitee
R
Russell family_with_children gb
9
Pros:

Excellent breakfast, made to order. Not as speedy as a buffet, but great quality and well cooked

2026-08-24 via Nuitee
J
JONES couple gb
10
A wonderful nights stay for a spontaneous get away, just wish we had longer
Pros:

Beautiful property with glorious views, comfortable bed, air conditioning, and a delicious breakfast

Cons:

Nothing that I disliked

2026-08-23 via Nuitee
P
Patricia solo_traveller gb
8
Excellent hotel if you haven't got disabilities
Pros:

Staff very helpful.

Cons:

As a person with disabilities it wasn't really catered for my needs. Yes, they have a chair lift to get into the property but there are extra stairs to get to to the lift. And it was a long walk for someone like me from my room to the lift. Brilliant hotel if you haven't got disabilities.

2026-08-22 via Nuitee
P
Paul couple gb
7
2026-08-20 via Nuitee
P
Peter couple gb
9
Great sea side experience
Pros:

Fantastic traditional hotel , great food , room and location but the best thing about it are the staff all fantastic , highly recommend and will hopefully get to return

Cons:

Nothing

2026-08-20 via Nuitee
S
Stacey couple gb
5
2026-08-19 via Nuitee
T
tracy solo_traveller gb
9
Pros:

Staff friendly and welcoming. Room comfortable and with air-conditioning.. Breakfast was greatly with a lovely selection to choose from..

Cons:

Only down side was not much outside seating avaliable.

2026-08-18 via Nuitee
L
lee family_with_children gb
3
Hotel was really clean and good value for money.
Pros:

The location of the property was really good.

Cons:

The property itself was good, our bathroom has a random step that all three stubbed our toe on (think they need to change that or put a sign up) we met two reception staff, one was really pleasant and the other was a bit rude. I asked about an evening meal and she looked my 5 year old son up and down and said they were fully booked (I’m not suggesting they wasn’t but not sure it required the look up and down)

2026-08-18 via Nuitee
I
Ian couple gb
7
Great place to visit Great Yarmouth from!
Pros:

It’s old but well looked after.

Cons:

N/A

2026-08-17 via Nuitee
J
Jennifer family_with_children gb
8
Pros:

Breakfast was good - lovely team.

Cons:

Nothing - was a good experience

2026-08-16 via Nuitee
K
KARN couple gb
9
Overall. Staff were lovely & we enjoyed our stay.
Pros:

Location, good restaurant.

Cons:

Room was smaller & a bit tired for the money.

2026-08-16 via Nuitee
J
Jenny couple gb
9
Comfortable and friendly stay
Pros:

We loved the friendliness off the staff and the included breakfast was fantastic! Great location, loved that we were by a running track, the waterways and a short walk to the amusements on the beachfront! Massive carpark for those that needed it too. We will definitely be back.

2026-08-16 via Nuitee
D
Deb080465 solo_traveller gb
9
Pros:

Had a lovely 2 night break here.
The staff were so welcoming and friendly, ate in hotel restaurant for the first night and food was very good.
Breakfast each morning was lovely with a lot of choices.
Ideal location on the seafront just far enough away from the hustle and bustle.
Air conditioning in the room was very welcome with the hot weather we have been experiencing.

Cons:

The rooms could do with a bit of an update, especially the carpets.
Smart tvs would be a bonus aswell

2026-08-13 via Nuitee
J
Jacqueline couple gb
7
It was okay.
Pros:

It’s position.

2026-08-13 via Nuitee