Imperial Hotel

Hotels
9 (992 reviews)
13-15 North Drive , Great Yarmouth , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent breakfast
Cons:
High dog fees
Parking issues
Hard beds for some

Categories

Cleanliness
9.21
Reviews consistently highlighted the cleanliness of the hotel.
Service
9.18
Staff were repeatedly mentioned as friendly and welcoming.
Location
9.22
Many reviews praised the hotel's convenient location near the beach and amenities.
Room Quality
8.67
Most rooms were described as comfortable, though some experienced issues with air conditioning.
Amenities
8.7
Amenities were generally appreciated, but parking and lift issues were mentioned.
Value for Money
8.66
Pricing received mixed reviews, particularly regarding dog fees.
Food and Beverage
9.21
Breakfast was highly praised, though some issues were noted on individual days.
Overall Experience
9.18
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Luxurious Beachfront 4-Star Hotel

Award-Winning Accommodation and Dining
The Imperial Hotel boasts the prestigious title of Hotel of the Year and its Cafe Cru has been awarded Restaurant of the Year. Indulge in high-quality accommodation and exquisite dining experiences during your stay.

Modern Facilities and Attentive Service
Enjoy a seamless blend of modern amenities and exceptional service at the Imperial Hotel. From tastefully furnished en suite rooms with Freeview TV to attentive staff catering to your every need, your comfort is our top priority.

Accessible and Convenient
With free private parking on-site and accommodations for guests with disabilities, including a stair lift and special access arrangements, we ensure that every guest can experience the luxury and convenience of our beachfront hotel.

Book now for a memorable and relaxing stay at the Imperial Hotel.

Important information:

Please note that this property cannot accommodate hen and stag (bachelor/ette) parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 15 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 992 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Ruth couple gb
6
2026-07-18 via Nuitee
P
Pauline couple gb
10
Excellent service, attentive staff, comfortable accommodation and lovely food.
Pros:

Food was great. The help given to my disabled husband was great - staff kind and attentive. The food was fab, and the room excellent.

Cons:

A vertical grabber in the shower is better than horizontal, for safety.

2026-07-18 via Nuitee
A
ann couple gb
10
2026-07-17 via Nuitee
F
Fiona couple gb
10
Fantastic dog friendly hotel with air conditioning and a great wine list :)
Pros:

We had a wonderful stay at the Imperial Hotel in Great Yarmouth and couldn't have asked for a better experience. The food was amazing throughout our stay. We treated ourselves to the Summer Afternoon Tea, which was absolutely delicious and fantastic value for money – there was so much food that we certainly didn't leave hungry!
The service was exceptional from start to finish. Every member of staff was friendly, attentive, and nothing was ever too much trouble.
Breakfast was equally delicious, and we were especially touched by how welcoming they were to our dog. He was greeted with a bowl of fresh water and even a sausage at breakfast, which was a lovely gesture.
Our air-conditioned room made for a comfortable night's sleep, and the hotel's fantastic location made it an ideal base for exploring Great Yarmouth.
This is a truly dog-friendly hotel with amazing staff, excellent food, and outstanding service. We had a lovely break and wouldn't hesitate to return. Highly recommended!

2026-07-16 via Nuitee
D
David couple gb
10
2026-07-15 via Nuitee
H
Helen couple gb
10
2026-07-13 via Nuitee
R
Rachel couple gb
9
Great hotel serving delicious food. Free parking in on site car park and views of the sea.
Pros:

Delicious food. Lovely to sit out on the terrace over looking the sea to have breakfast.

2026-07-12 via Nuitee
M
michele couple gb
9
2026-07-12 via Nuitee
R
Ruth couple gb
9
Perfect for my needs for this trip.
Pros:

Cleanliness and air conditioning were excellent. Very good location and great breakfast

Cons:

The bar was dated and limited choice of drinks

2026-07-12 via Nuitee
V
Valerie couple gb
10
2026-07-11 via Nuitee
A
alan solo_traveller gb
10
2026-07-11 via Nuitee
J
Julie solo_traveller gb
9
Second stay
Pros:

Our second stay.Friendly staff, excellent breakfast lovely room and very clean

Cons:

Could do with blackout curtains as woken early by sunlight coming through.

2026-07-10 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Rooms are air conditioned

Cons:

Restaurant is expensive

2026-07-08 via Nuitee
W
Wendy couple gb
10
We went for a short break for my birthday it was nice and relaxing x
Pros:

Very clean service wonderful and the staff where all very friendly and helpful 🥰

Cons:

Nothing

2026-07-07 via Nuitee
S
Susan solo_traveller gb
10
Another excellent stat
Pros:

Have stayed here a few times now. Hotel room is comfortable, clean, staff are friendly and the food is excellent.

2026-07-05 via Nuitee
J
Jason solo_traveller gb
9
Pleasant, enjoyable
Pros:

Location, cleanness, furnishings

Cons:

Nothing not to like to be honest

2026-06-29 via Nuitee
S
Sam solo_traveller gb
9
Lovely hotel, great staff and a great location!
Pros:

Staff very friendly and room was beautiful.

Cons:

There were some areas in the room that needed better cleaning. A bit of dust/dirt around the bottom of the wash hand basin pedestal, which was more than a day or two old. Cobwebs in a few places but that was ok with me.

2026-06-28 via Nuitee
S
Stephen solo_traveller gb
10
Another wonderful stay at the Imperial hotel
Pros:

Very friendly staff , very professional, hotel Very clean restaurant 1st class

2026-06-26 via Nuitee
C
Chris couple gb
7
2026-06-21 via Nuitee
P
paul solo_traveller gb
10
Pros:

I've stayed at the imperial on a few occasions everything is perfect unfortunately my last stay was let down by maybe a stupid thing

Cons:

Value for money

2026-06-17 via Nuitee