Thomas Albert Hotel

Hotels
9.4 (1403 reviews)
Mitropolit Gavriil Bănulescu-Bodoni 17 , Chişinău , md

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Breakfast needs improvement
Thin walls may cause noise issues

Categories

Cleanliness
9.49
Guests frequently mentioned the hotel's cleanliness positively.
Service
9.96
The staff was friendly and accommodating, enhancing the stay experience.
Location
9.5
Centrally located, making it convenient for guests to explore.
Room Quality
9.45
Rooms were clean, comfortable, and well-equipped.
Amenities
8.98
Some amenities were noted, but there were comments on missing details.
Value for Money
9.44
Guests felt the hotel offered good value relative to the experience.
Food and Beverage
8.49
Breakfast options were mentioned as an area for improvement.
Overall Experience
9.86
Overall satisfaction was high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious Accommodation:
Indulge in comfort at Thomas Albert with rooms equipped with a flat-screen TV, minibar, coffee machine, and more for a relaxing stay.

Convenient Services:
Experience convenience with a 24-hour front desk, tour desk, ticket services, and car hire options available at your disposal.

Prime Location:
Located in the historical heart of Chisinau, Thomas Albert offers easy access to Stefan cel Mare Boulevard, Chisinau Town Hall, and Moldova State University.

Book now to experience the perfect blend of luxury and convenience at Thomas Albert in Chisinau!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MDL 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1403 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.86
G
Gian Luca couple it
10
Soggiorno breve praticamente perfetto!
Pros:

Albergo che sembra praticamente nuovo e tenuto molto bene. Il bagno della lobby e la pulizia delle scale lo confermano. Stanza con spazi adeguati, bagno altrettanto comodo sia per gli spazi, sia per i servizi con doccia molto ampia. Colazione ben fornita di tutto.

Cons:

Nulla

2026-06-12 via Nuitee
Y
Yuliia couple ua
10
Pros:

Класний та просторий номер, привітний персонал

2026-06-11 via Nuitee
A
Alexandra couple ro
8
Pros:

the hotel's location was very close to the center, everything was walking distance for what we needed. the room was spacious and clean. the hotel staff were very friendly and willing to accommodate our requests. the restaurant was also a lovely place, worth going to.

Cons:

in the last day, the room was not cleaned up and we were not clear when the cleaning would happen as a timing. but it was not much of an inconvenience.

2026-06-11 via Nuitee
M
Monia couple il
9
2026-06-11 via Nuitee
E
Elisha couple au
10
2026-06-10 via Nuitee
M
Monika couple pl
9
Pros:

Hotel jest centralnie położony, pieszo do centrum miasta w 15 minut. Po sąsiedzku kawiarnie i winiarnie, do sklepu 450 metrów, a w samym hotelu restauracja (nie korzystaliśmy).
Pokój był nieco mniejszy niż wydawał się na zdjęciach, natomiast bardzo przyjemny i ładny. Czysto zarówno w pokoju jak i częściach wspólnych. Dużym plusem jest zakaz palenia w hotelu.
To butikowy hotel, który oferuje tylko kilkanaście pokoi, więc w hotelu było spokojnie i cicho.
Można zostawić bagaże po wymeldowaniu.

Cons:

Za mało haczyków w łazience - tylko na jeden ręcznik. Prysznic zamykany na kotarkę więc po kąpieli jest trochę mokro na podłodze.
Mały wybór na śniadanie. Można wprawdzie zamówić danie z listy, ale jeśli nie ma się ochoty na nic z menu, sam wybór wędlin, serów czy warzyw jest marny. Na plus dobra kawa i wybór herbat.

2026-06-08 via Nuitee
D
Daniela couple us
10
2026-06-08 via Nuitee
K
Kyle solo_traveller us
10
2026-06-04 via Nuitee
C
Constantin solo_traveller ro
10
2026-06-03 via Nuitee
E
EUGENIU couple ae
10
2026-06-02 via Nuitee
D
daria solo_traveller il
10
Pros:

פעם שנייה במלון הזה. הצוות מאוד נעים, עוזרים בכל שאלה ובבקשה. המלון נקי, חדרים מרווחים, מיטה נוחה מאוד, יש מכונת קפה עם קפסולות. נהננו מאוד

2026-06-01 via Nuitee
S
Signe couple dk
10
Pros:

Hyggeligt sted og centralt beliggende.

2026-05-27 via Nuitee
S
Selda couple tr
8
Cons:

Otelde cafe bahçe dinlenme alanı gibi bir yer mevcut değildi

2026-05-27 via Nuitee
K
Keelin solo_traveller ie
2
Disappointing, lacking attention to detail
Pros:

Good location, walking distance to most places. Quiet street.

Cons:

This hotel has all of the requisite parts of a good hotel, but nine of the execution. I would suggest that the owner/manager stays a few nights in their hotel to see what's it's like from a guest's perspective.

Our first night, the air conditioner made a loud banging noise every fifteen minutes or so, so we didn't sleep well. When we explained this in the morning, the woman working the reception desk seemed annoyed that we were using the air conditioner at all. It was only after a second night, when my husband was able to make a recording of the noise, that we could convince them that this was a problem, and they moved us to a different room.

Unfortunately this room, while being bigger (room 301), had its own problems.
There was an absolutely foul smell in the shower - smelled like a serious sewage issue.
The shower leaked. The lighting in the bedroom is horrible and glaring.
Hand soap in the body lotion canister.
Fridge and coffee maker did not make cold or coffee respectively!

Overall, it was a frustrating and disappointing stay, displaying a huge lack of attention to detail.

2026-05-27 via Nuitee
G
Galyna solo_traveller ua
10
2026-05-26 via Nuitee
S
Seija couple fi
9
2026-05-26 via Nuitee
V
Viorica solo_traveller gb
8
Pros:

Boa localisaçao, Perto do parque central Ștefan cel Mare și sfânt, no centro da cidade.

Cons:

Ao pequeno almoço a funcionaria nao foi cuidadosa nada, as mesas sujas nao limpas depois dos outros clientes acabar de comer, nos chegamos tivemos que fazer espaço para puder comer. Os produtos acabados, e tive que chamar para trazer .

2026-05-26 via Nuitee
J
Janice couple gb
8
Good stay
Pros:

Modern and well located

Cons:

Breakfast was a bit unimaginative

2026-05-25 via Nuitee
R
Renate Vasiljeva solo_traveller lv
9
2026-05-24 via Nuitee
S
Siarhei solo_traveller by
9
Pros:

Чисто, удобная кровать, комфортно!

Cons:

Нет такого

2026-05-22 via Nuitee