Thomas Albert Hotel

Hotels
9.4 (1391 reviews)
Mitropolit Gavriil Bănulescu-Bodoni 17 , Chişinău , md

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Breakfast needs improvement
Thin walls may cause noise issues

Categories

Cleanliness
9.49
Guests frequently mentioned the hotel's cleanliness positively.
Service
9.96
The staff was friendly and accommodating, enhancing the stay experience.
Location
9.5
Centrally located, making it convenient for guests to explore.
Room Quality
9.45
Rooms were clean, comfortable, and well-equipped.
Amenities
8.98
Some amenities were noted, but there were comments on missing details.
Value for Money
9.44
Guests felt the hotel offered good value relative to the experience.
Food and Beverage
8.49
Breakfast options were mentioned as an area for improvement.
Overall Experience
9.86
Overall satisfaction was high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious Accommodation:
Indulge in comfort at Thomas Albert with rooms equipped with a flat-screen TV, minibar, coffee machine, and more for a relaxing stay.

Convenient Services:
Experience convenience with a 24-hour front desk, tour desk, ticket services, and car hire options available at your disposal.

Prime Location:
Located in the historical heart of Chisinau, Thomas Albert offers easy access to Stefan cel Mare Boulevard, Chisinau Town Hall, and Moldova State University.

Book now to experience the perfect blend of luxury and convenience at Thomas Albert in Chisinau!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MDL 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1391 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.86
S
Signe couple dk
10
Pros:

Hyggeligt sted og centralt beliggende.

2026-05-27 via Nuitee
K
Keelin solo_traveller ie
2
Disappointing, lacking attention to detail
Pros:

Good location, walking distance to most places. Quiet street.

Cons:

This hotel has all of the requisite parts of a good hotel, but nine of the execution. I would suggest that the owner/manager stays a few nights in their hotel to see what's it's like from a guest's perspective.

Our first night, the air conditioner made a loud banging noise every fifteen minutes or so, so we didn't sleep well. When we explained this in the morning, the woman working the reception desk seemed annoyed that we were using the air conditioner at all. It was only after a second night, when my husband was able to make a recording of the noise, that we could convince them that this was a problem, and they moved us to a different room.

Unfortunately this room, while being bigger (room 301), had its own problems.
There was an absolutely foul smell in the shower - smelled like a serious sewage issue.
The shower leaked. The lighting in the bedroom is horrible and glaring.
Hand soap in the body lotion canister.
Fridge and coffee maker did not make cold or coffee respectively!

Overall, it was a frustrating and disappointing stay, displaying a huge lack of attention to detail.

2026-05-27 via Nuitee
S
Selda couple tr
8
Cons:

Otelde cafe bahçe dinlenme alanı gibi bir yer mevcut değildi

2026-05-27 via Nuitee
G
Galyna solo_traveller ua
10
2026-05-26 via Nuitee
V
Viorica solo_traveller gb
8
Pros:

Boa localisaçao, Perto do parque central Ștefan cel Mare și sfânt, no centro da cidade.

Cons:

Ao pequeno almoço a funcionaria nao foi cuidadosa nada, as mesas sujas nao limpas depois dos outros clientes acabar de comer, nos chegamos tivemos que fazer espaço para puder comer. Os produtos acabados, e tive que chamar para trazer .

2026-05-26 via Nuitee
S
Seija couple fi
9
2026-05-26 via Nuitee
J
Janice couple gb
8
Good stay
Pros:

Modern and well located

Cons:

Breakfast was a bit unimaginative

2026-05-25 via Nuitee
R
Renate Vasiljeva solo_traveller lv
9
2026-05-24 via Nuitee
S
Siarhei solo_traveller by
9
Pros:

Чисто, удобная кровать, комфортно!

Cons:

Нет такого

2026-05-22 via Nuitee
S
Sergio solo_traveller at
9
2026-05-21 via Nuitee
M
MARIN extended_group hr
8
2026-05-21 via Nuitee
T
Tatiana solo_traveller cy
10
2026-05-20 via Nuitee
S
Simon couple ch
10
Pros:

perfekte Lage

2026-05-20 via Nuitee
J
John couple gb
9
Great!
Pros:

Excellent small hotel. Friendly staff, very clean, good location

2026-05-19 via Nuitee
R
Ruslan solo_traveller ua
10
Очень аккуратно, камерно и современно. Плюс локация супер
Pros:

Очень близко к самым лучшим локациям Кишинева

Cons:

Близость к больнице и постоянные сирены скорой медицинской помощи, только утром и днём.

2026-05-19 via Nuitee
D
Daria solo_traveller gb
10
Pros:

Great staff and room. So much bigger than expected

2026-05-19 via Nuitee
M
Maiia extended_group ua
8
2026-05-18 via Nuitee
M
Maiia family_with_children ua
8
2026-05-18 via Nuitee
A
Alberto solo_traveller it
10
Pros:

Tutto

Cons:

Niente

2026-05-18 via Nuitee
J
João couple pt
8
2026-05-17 via Nuitee