Quest Newcastle West

Hotels
•
Quest Apartment Hotels
8.8 (971 reviews)
787 Hunter Street , Newcastle , au
+61 2 4920 3400

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Good value for money
Cons:
Old carpets and mould smell
Inconvenient location for some
Comfort issues with bedding

Categories

Cleanliness
8.3
Some reviews mention cleanliness positively, but issues with old carpets and mould smell were noted.
Service
9.3
Numerous reviews highlighted the welcoming and helpful nature of the staff.
Location
8.3
Location is generally appreciated, though a few reviews suggest it may be too far from central attractions.
Room Quality
8.8
Rooms are often described as clean and spacious, but some concerns about bed comfort were raised.
Amenities
8.8
Amenities mentioned as adequate, though some upgrades needed.
Value for Money
9.3
Overall value regarded as good, especially for larger groups.
Food and Beverage
8.8
Not specifically mentioned, assuming standard quality for this hotel tier.
Overall Experience
8.8
Generally positive experiences reported, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Historical Getaway in Refurbished Brewery
Quest Newcastle West, nestled in the 1876 Woods Castlemaine Brewery, offers a unique historical escape. The property features spacious modern apartments with a range of amenities for a comfortable stay.

Modern Apartments with Essential Amenities
Each apartment at Quest Newcastle West is equipped with a TV, radio, microwave, work desk, ironing facilities, and comfortable bed linen. The private bathrooms are fitted with a shower and toilet to meet your needs.

Convenient Location for Exploring
Situated directly across from the Newcastle Interchange, Quest Newcastle West is just minutes away from key attractions like the Newcastle Yacht Club, Entertainment Centre, and McDonald Jones Stadium. Explore the city with ease from this central location.

Book your stay at Quest Newcastle West for a memorable historical retreat!

Important information:

Please note that there is a 1.8% surcharge for Visa, 2.5% surcharge for Mastercard and 3.0% surchage for American Express credit cards. All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond.

Please note housekeeping services are not included on Sundays or Public Holidays.

Please note that images of the apartments are samples of the 78 apartments.
Each individual apartment is different due to the design of the historical building. Apartments with exposed beams are subject to availability.

Please let the hotel know if you have any special room requests upon making the booking.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 971 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 8.8
K
Kyle • couple • au
10
2026-07-22 • via Nuitee
K
Kathleen • solo_traveller • au
10
Pros:

Always a lovely place to stay and staff are always friendly and helpful

2026-07-22 • via Nuitee
G
Ginny • couple • au
9
2026-07-18 • via Nuitee
L
Laila • couple • au
10
2026-07-14 • via Nuitee
N
Nobuaki • couple • jp
9
Ideal accommodation for long stay
Pros:

It is three minutes walk away from the central station. The room is clean, spacious and comfortable for long stay. Also, the staff is supportive and professional. The property was a brewing facility long time ago, so it feels historical atmosphere.

Cons:

Nothing

2026-07-14 • via Nuitee
H
Heber • couple • au
10
2026-07-13 • via Nuitee
F
Felicity • family_with_children • au
10
2026-07-13 • via Nuitee
C
Catherine (Kate) • solo_traveller • au
10
Pros:

The staff were extremely helpful and friendly. They provided excellent advice regarding eating out and transport and rang a taxi when we needed one. Comfy beds. Great facilities and a short walk to the light rail. Perfect

2026-07-10 • via Nuitee
L
Lena • couple • au
9
Apart from parking our car , very nice place
Cons:

Explanation of car park
I was looking for round bollocks on the ground
Not car spot bollocks
Also at first we were told undercover , not closed in gates , there lies the confusion of getting it right

2026-07-10 • via Nuitee
A
Andrew • family_with_children • au
8
Overall was a pleasant stay
Pros:

Location

Cons:

TV in main Lounge Room didn’t work. Shower water temperature was only luke warm.

2026-07-09 • via Nuitee
M
Mei Mei • solo_traveller • hk
8
Pros:

spacious

Cons:

The door lock was not working

2026-07-08 • via Nuitee
T
Tina • solo_traveller • au
10
Happy customer
Pros:

Very clean & staff are friendly and helpful

Cons:

Nothing

2026-07-07 • via Nuitee
T
Tina • solo_traveller • au
10
Pros:

Friendly staff & very clean rooms

Cons:

Nothing

2026-07-07 • via Nuitee
G
Gilbert • couple • au
7
Pros:

the location was good.

Cons:

One of the roooms did not have a balcony and was stuffy also the tv and internet did not work

2026-07-07 • via Nuitee
N
Narelle • extended_group • au
10
The staff were friendly and helpful and the accommodation was exceptional value
Pros:

We had 2 rooms and they were so comfortable and clean

Cons:

Nothing

2026-07-07 • via Nuitee
B
Belle A T D • solo_traveller • au
9
Very happy with my stay and I'll be booking again,
Pros:

Todd was lovely and accommodating with my requirements for parking. He was efficient, professional and friendly. After a long trip, this was most welcome.

2026-07-06 • via Nuitee
R
Regan • couple • au
9
Cons:

There was a little stain on the bed before we got there.

2026-07-05 • via Nuitee
G
Guy • couple • au
10
Perfect
Pros:

Clean, warm, friendly staff and good value

2026-07-05 • via Nuitee
S
Sandra • solo_traveller • au
8
Pros:

The beds were very comfortable.

Cons:

The parking was good but a little annoying

2026-07-02 • via Nuitee
W
Wayne • couple • au
9
2026-07-01 • via Nuitee