Arcade Hotel & Hostel Hamburg

Hotels
7.9 (4092 reviews)
Kieler Str. 385 , Hamburg , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
No breakfast
Limited amenities
Shared bathrooms

Categories

Cleanliness
7.79
Many reviews mention the hotel was clean, but some guests found issues with shared facilities.
Service
8.76
Positive feedback on friendly and helpful staff.
Location
8.8
Good location with easy access to public transport.
Room Quality
7.75
Some guests noted rooms were clean but small with minor issues.
Amenities
7.28
Limited amenities mentioned, especially lack of breakfast.
Value for Money
7.24
Considered expensive for the lack of breakfast and shared bathrooms.
Food and Beverage
6.79
Lack of breakfast options disappointed many guests.
Overall Experience
8.76
Overall experience was satisfactory for short stays despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:55

Property Description

Convenient Location with Excellent Transport Links

Modern Accommodation with Summer Terrace

Close Proximity to Key Event Venues

Ready to experience comfort and convenience in Hamburg? Book your stay at the Arcade Hotel & Hostel Hamburg now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 4092 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.8
Room Quality: 7.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 8.76
O
Olena • solo_traveller • ua
10
Pros:

Der Preis entspricht der Qualität! Für Hamburg ist dies eine ausgezeichnete Budget-Option. Die Bettwäsche war sauber und das Zimmer ordentlich!

2026-09-19 • via Nuitee
A
Alejandra • couple • es
10
2026-09-19 • via Nuitee
O
Olivia • couple • de
7
2026-09-18 • via Nuitee
H
Heike • couple • de
6
Pros:

k.Bes.

Cons:

Zufahrt zum Parkplatz sehr eng

2026-09-18 • via Nuitee
M
Marcus • family_with_children • se
10
2026-09-17 • via Nuitee
R
Raliaa • couple • nl
10
2026-09-17 • via Nuitee
S
Santiago • couple • de
7
2026-09-17 • via Nuitee
K
Katharina • family_with_children • de
8
2026-09-16 • via Nuitee
J
Josi • solo_traveller • de
7
2026-09-14 • via Nuitee
K
Klaus • couple • de
5
Pros:

Der Preis

Cons:

Lose Duschstange und Schließung Badezimmer Tür.
Allgemein sehr hellhörig und laut.

2026-09-14 • via Nuitee
M
Mandy • solo_traveller • de
9
2026-09-13 • via Nuitee
P
Petra • solo_traveller • de
8
Pros:

Parken direkt im Innenhof.

2026-09-13 • via Nuitee
B
Bernd • couple • de
8
Perfekt für unseren Aufenthalt..
Pros:

Ich war mit meiner Tochter dort zur Wohnungssuche in Hamburg, ein nettes Hostel in ruhiger Lage, da abseits der Hauptstrasse, unser Zimmer mit kleinem Bad war sehr sauber.. die Organisation hat problemlos geklappt, das Personal sehr freundlich und entgegenkommend… kommen gerne wieder

2026-09-11 • via Nuitee
Z
Zeeshan • solo_traveller • de
9
Pros:

Das war sehr gut

Cons:

Sauberkeit

2026-09-10 • via Nuitee
A
Andrei • solo_traveller • dk
9
Pros:

Confy

Cons:

Noisy zone

2026-09-10 • via Nuitee
M
Melkumyan • couple • am
10
Pros:

Place is very clean, even shared toilets are very clean. Everything was very comfortable

2026-09-09 • via Nuitee
R
Rudy • extended_group • it
7
2026-09-08 • via Nuitee
T
Thomas • family_with_children • de
8
Pros:

Zweckmäßig eingerichtetes Zimmer, im Souterrain, schlicht aber sauber, für Veranstaltungsbesuch im Volkspark bestens geeignet, Parkplatz am Gebäude.

Cons:

Es roch leicht muffig

2026-09-08 • via Nuitee
T
Tobias • solo_traveller • de
7
Cons:

Kein Telefonnummer von der lokalen Taxizentrale an der Rezeption.

2026-09-08 • via Nuitee
M
Moritz • solo_traveller • de
5
2026-09-07 • via Nuitee