Home2 Suites by Hilton Nashville Franklin Cool Springs

Hotels
•
Home2 Suites by Hilton
107 International Drive , Franklin , us

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Cons:
Cleanliness issues
Poor breakfast quality
Room quality concerns

Categories

Cleanliness
8.44
Several reviews mentioned issues with cleanliness, including dirty towels and black mold.
Service
9.91
Staff was often mentioned as friendly and accommodating, contributing positively to the service rating.
Location
9.45
Location was convenient with nearby dining options, though limited choices within walking distance.
Room Quality
7.9
Room quality varied, with some concerns about outdated furnishings and mattress discomfort.
Amenities
8.93
Amenities were satisfactory, but breakfast quality was noted as lacking in protein options.
Value for Money
8.89
Overall perceived as reasonable, but expectations vary based on cleanliness and amenities.
Food and Beverage
7.44
Breakfast received negative feedback for lack of healthy options and quality.
Overall Experience
9.41
While there were several issues, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:52

Property Description

Modern Amenities
Home2 Suites by Hilton Nashville Franklin Cool Springs offers a range of modern amenities including a fitness centre, free WiFi, and a business centre.

Family-Friendly Accommodation
With family rooms available and a shared lounge with a barbecue area, this property is perfect for guests traveling with loved ones.

Convenient Location
Located just a short distance from popular attractions like Bridgestone Arena and Ryman Auditorium, Home2 Suites provides easy access to the best of Nashville while offering a peaceful retreat in Franklin.

Book now to experience the perfect blend of comfort and convenience at Home2 Suites by Hilton Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.41
A
Ashley • family_with_children • us
6
2026-08-24 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-07-18 • via Nuitee
L
Lovette Monika Bourgeois • solo_traveller • us
8
10 outta 10
Pros:

The fridge should be and fully stocked kitchen. I'm in treatment at Tennessee Oncology so being able to have space for fresh food is a must.

Cons:

One of the desk clerks offered me headache meds, from her car. I'm sure she meant well, but yikes. Number one rule of traveling: Take your own medicine!!

I purchased the fizzy powder from the guest market.
Oh and give optional double burners for the rooms?

The hall decor is saying flinstones meets that 80's show, but the room said 2010's.

2026-07-11 • via Nuitee
S
Shannon • solo_traveller • ir
7
2026-07-05 • via Nuitee
J
Jimmie • couple • us
8
2026-06-18 • via Nuitee
C
curtis • solo_traveller • us
10
Pros:

great location, wonderful staff, Aubrey was very sweet when i arrived and checked in!! Great room and it was spotless!

2026-06-14 • via Nuitee
S
Sabrenna • solo_traveller • us
9
All in all it was a good stay.
Pros:

Had a great breakfast. Pool was good.

Cons:

I had a pull out sofa instead of two beds.

2026-06-02 • via Nuitee
M
Marlene • couple • us
9
My overall stay was great !
Pros:

Everything tasted great.

Cons:

The 1st morning the alarm clock was set for 6:00 am.

2026-05-26 • via Nuitee
G
Grace • couple • us
10
2026-05-22 • via Nuitee
M
Maria • family_with_children • us
10
Best hotel in the area
Pros:

Front desk Nicole was wonderful! Amazing staff! Amazing price! Great stay

2026-05-06 • via Nuitee
V
Virginia • family_with_children • us
1
2026-05-06 • via Nuitee
C
Carolyne • couple • us
10
2026-05-06 • via Nuitee
P
Pittman • family_with_children • us
8
2026-04-23 • via Nuitee
T
Tena • family_with_children • us
9
Would stay again.
Pros:

Nice, clean.

2026-04-20 • via Nuitee
S
Shultz • couple • us
10
Pros:

Nice room

2026-04-08 • via Nuitee
R
Ross • couple • us
9
Nice trip, nice area, nice room.
Pros:

Breakfast was good, the lady loved it especially. Appreciated the EV charging, it was very convenient. Room was nice, definitely enjoyed the sofa. Being able to text an employee made customer service easier.

Cons:

The water constantly smelled bad and was even yellow at some points. Plumbing was very loud especially after a toilet flush. I would’ve enjoyed a king size bed for the money spent.

2026-03-13 • via Nuitee
M
Megan • family_with_children • us
5
Awful!
Pros:

Location

Cons:

For starters you have to pay 10 dollars a day to park in your parking lot. Ridiculous! Secondly the floors in the elevators are all cracked. Third no towels in the pool area, had to ask for some. Forth, the whole hotel smelled like weed. It was so gross. Our room
Had no linens for the pull out bed. It was just a mess.

2026-03-02 • via Nuitee
M
Marsha • family_with_children • us
9
Pros:

Many breakfast choices; free parking; very clean and plenty of lighting.

Cons:

There was nothing I didn’t like.

2026-02-26 • via Nuitee
J
Jong Hyun • couple • kr
9
2026-02-26 • via Nuitee
B
Barbara • couple • us
9
Pros:

Clean, comfortable and quiet

Cons:

Breakfast

2026-02-23 • via Nuitee