Embassy Suites by Hilton Greenville Downtown Riverplace

Hotels
•
Embassy Suites Hotels
9 (547 reviews)
250 Riverplace , Greenville , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Great location
Excellent service
Cons:
Confusing entrance
Issues with room comfort

Categories

Cleanliness
8.33
Some guests mentioned the cleanliness positively, while others noted that there were issues with pets, impacting the cleanliness perception.
Service
9.3
Guests highlighted the helpfulness of the staff, particularly in addressing issues.
Location
9.84
Recurring positive mentions about the hotel's convenient and scenic location.
Room Quality
8.29
While some rooms were appreciated, others noted issues with comfort and decor.
Amenities
9.32
Guests enjoyed the pool and breakfast amenities, making positive remarks overall.
Value for Money
8.28
Some guests felt the hotel offered good value, but luxury pricing drew criticism.
Food and Beverage
9.33
Guests consistently praised the breakfast and food service quality.
Overall Experience
9.3
The majority of reviews conveyed a very positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Central Location in Greenville
Located in the heart of Greenville, Embassy Suites by Hilton Greenville Downtown Riverplace offers convenience to popular attractions like Peace Center and Fluor Field.

Modern Amenities
Guests can enjoy free WiFi, a restaurant, room service, and a 24-hour front desk. The hotel also features rooms with private bathrooms and some with balconies, catering to various preferences.

Convenience and Comfort
With a business centre, on-site ATM, and proximity to key landmarks such as The Children's Museum and Greenville County Museum of Art, Embassy Suites ensures a seamless stay for both leisure and business travelers.

Book your stay at Embassy Suites by Hilton Greenville Downtown Riverplace for a memorable experience in Greenville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 547 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
C
Christopher • couple • us
8
A fine choice close to everything downtown Greenville has to offer but be prepared to seek out offsite food and drink ve
Pros:

Great location on the Riverwalk near Reedy Park with easy access to Main Street. The room was well appointed and the bed comfortably firm. The staff was very helpful. There is a city run parking garage below the hotel with very reasonable $10nightly rates and elevator access to the hotel. We were there for Artisphere on Mother’s Day Weekend and parking was a challenge downtown, but the hotel made sure the garage was closed to all but hotel guests so we had no problem getting parking, or worries about leaving during the weekend and having a place to park on our return. Food at the included buffet breakfast was excellent.

Cons:

The shower door kept sliding open about 6 inches while the shower was in use. Would have liked a comfort height commode as most modern hotels now have rather than a low one. The wood on the backs of the breakfast room chairs were always sticky, perhaps due to deteriorating varnish but they felt like they weren’t clean. Unlike other Embassy Suites at which we have stayed, the lobby lounge was only open for the 90-minute happy hour with complimentary drinks and then closed; no paid drinks were available at other hours and bar selection was limited to the free brands during the 90 minutes. Perhaps this was to help steer patrons to the Ruth Chris inside the hotel (expensive) or the roof-top restaurant/bar (cold and loud). It was cool and windy during our visit to the rooftop bar/restaurant and the enclosed portion was off-limits to the public for a private event. The few outdoor spaces out of the wind and near the two fire pits were occupied. A small sheltered area near the bar was also crowded and too noisy with loud music for conversation among our group. The rooftop venue is not affiliated with the hotel and the host station staff were quick to point that out, dismissive of hotel guests and, unhelpful with questions about other drinking / dining options.

2026-05-11 • via Nuitee
P
Phillip • couple • us
10
2026-05-10 • via Nuitee
M
mersa • couple • us
10
Everytime I travel to Greenville I stay here
Pros:

Very friendly and clean

Cons:

Nothing

2026-05-09 • via Nuitee
C
Christopher • couple • us
9
2026-05-06 • via Nuitee
J
John • couple • us
10
2026-05-04 • via Nuitee
J
John • couple • us
10
All good
Pros:

All good

2026-05-02 • via Nuitee
A
Akeya • solo_traveller • us
10
2026-05-02 • via Nuitee
J
Julia • family_with_children • us
10
2026-04-07 • via Nuitee
N
NASTASHIA • couple • us
10
2026-04-06 • via Nuitee
F
Fox • couple • us
10
2026-04-04 • via Nuitee
G
G • couple • us
8
The stay was gay
Pros:

Happy hour

Cons:

Ac in room wasn't very cool

2026-03-26 • via Nuitee
C
Christina • couple • us
10
2026-03-23 • via Nuitee
D
David • family_with_children • us
10
Great value in downtown Greenville
Pros:

Very comfortable and clean. Perfect location

2026-03-20 • via Nuitee
B
BURNSMIER • couple • us
9
Great stay. Recommend for everyone.
Pros:

Great, a lots of choices, clean area

Cons:

I missed coffee during the day in reception. Sometimes yes 🙌 other time no.

2026-03-15 • via Nuitee
R
Robin • couple • us
5
Difficult
Pros:

Breakfast was excellent

Cons:

Elevator was broken & being worked on from the parking garage to the hotel. We had to navigate our belongings to the hotel room very difficulty because we’re both 80 year old seniors.

2026-03-02 • via Nuitee
E
Eric • family_with_children • cy
8
Cons:

Breakfast was dull and not very varied.

2026-03-01 • via Nuitee
G
Grace • couple • us
8
2026-02-28 • via Nuitee
L
Laura • family_with_children • us
5
Another disappointing stay
Pros:

Close to restaurants and activities

Cons:

Chef coughed all over food then lied about it when confronted. Try to report to management but they weren’t in a rush to come over and the man was still serving the food.

2026-02-27 • via Nuitee
A
Andre • couple • us
8
2026-02-27 • via Nuitee
C
Charlotte • extended_group • us
8
2026-02-23 • via Nuitee