Embassy Suites by Hilton Greenville Downtown Riverplace

Hotels
Embassy Suites Hotels
9 (586 reviews)
250 Riverplace , Greenville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Confusing entrance
Issues with room comfort

Categories

Cleanliness
8.33
Some guests mentioned the cleanliness positively, while others noted that there were issues with pets, impacting the cleanliness perception.
Service
9.3
Guests highlighted the helpfulness of the staff, particularly in addressing issues.
Location
9.84
Recurring positive mentions about the hotel's convenient and scenic location.
Room Quality
8.29
While some rooms were appreciated, others noted issues with comfort and decor.
Amenities
9.32
Guests enjoyed the pool and breakfast amenities, making positive remarks overall.
Value for Money
8.28
Some guests felt the hotel offered good value, but luxury pricing drew criticism.
Food and Beverage
9.33
Guests consistently praised the breakfast and food service quality.
Overall Experience
9.3
The majority of reviews conveyed a very positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Central Location in Greenville
Located in the heart of Greenville, Embassy Suites by Hilton Greenville Downtown Riverplace offers convenience to popular attractions like Peace Center and Fluor Field.

Modern Amenities
Guests can enjoy free WiFi, a restaurant, room service, and a 24-hour front desk. The hotel also features rooms with private bathrooms and some with balconies, catering to various preferences.

Convenience and Comfort
With a business centre, on-site ATM, and proximity to key landmarks such as The Children's Museum and Greenville County Museum of Art, Embassy Suites ensures a seamless stay for both leisure and business travelers.

Book your stay at Embassy Suites by Hilton Greenville Downtown Riverplace for a memorable experience in Greenville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 586 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
K
Kandace couple us
9
The lady in the breakfast area was very perky and was so nice
Pros:

It was a very convenient stay

Cons:

Nothing

2026-08-22 via Nuitee
M
Matthews couple us
10
2026-08-18 via Nuitee
D
David couple gb
7
Great location but tired hotel staff not very friendly facilities poor
Pros:

Location

Cons:

Staff and pool

2026-08-16 via Nuitee
S
Sandra couple us
10
We had a wonderful stay and the breakfast was TOP NOTCH!
Pros:

Very beautiful and clean indoors. Location was important too.

Cons:

Parking garage and some elevators could use more signage.

2026-08-10 via Nuitee
K
Kim solo_traveller us
10
Pros:

Location and restaurants

2026-08-09 via Nuitee
M
Miyake family_with_children jp
9
また泊まりたいホテル
Pros:

男のスタッフさんが、とても親切で、荷物を手伝ってくれたり、オススメのお食事の場所を優しく教えてくださいました。ありがとう。
お部屋はとても清潔感があり広くて綺麗でした。浴槽付きをお願いしていたので、とてもリラックスでき、机や椅子も充実してたので、子どもと机を囲んで作業することもできて落ち着きました。
朝ごはんが私たちにとっては初めてなものばかりで、
選ぶのも楽しく、清潔感もあり満足できました。
プールもとても綺麗でした。

2026-08-04 via Nuitee
J
Jasmine solo_traveller us
9
Pros:

We enjoyed the location of the hotel. Being our first time exploring the city we chose to park our car and walk to places being that we were in a good location to do so.

Cons:

Parking was not what we expected. You have 2 options. City parking $10 a day if you don't move your car which is great. Then you have your typical city patking which you pay a price every time you leave the garage and can be hard finding a spot. And valet parking which is $28 a day.

2026-08-03 via Nuitee
L
Latia couple us
8
2026-08-02 via Nuitee
M
Matt solo_traveller us
8
2026-08-02 via Nuitee
K
Karen couple us
10
2026-07-24 via Nuitee
N
N2668QQkarenw Business
6
Food Experience
Pros:

Please Start Serving “real eggs”…the powder eggs were nasty. The Fruit looked old and bruised. PLEASE DO Better Embassy

2026-07-16 via Tripadvisor
S
Shannon solo_traveller us
10
2026-07-13 via Nuitee
K
Karen couple us
9
2026-07-11 via Nuitee
B
Billy solo_traveller us
9
Pros:

Location and food

Cons:

Paying for parkinh

2026-07-10 via Nuitee
Y
Yazmin extended_group us
10
Pros:

Absolutamente todo , la habitación súper cómoda y el desayuno perfecto

Cons:

Las chicas de la recepción no son nada amables ninguna .. es lo único malo .. me atendieron con mala cara y despotas

2026-07-06 via Nuitee
K
Kendall family_with_children us
8
Pros:

Very clean

Cons:

Our room took a while to cool off.

2026-07-04 via Nuitee
W
Wendy couple us
10
Perfect Downtown Location & Outstanding Hospitality at Embassy Suites Greenville Downtown Riverplace
Pros:

Our stay at Embassy Suites Greenville Downtown Riverplace was wonderful! The location is absolutely perfect for exploring all that downtown Greenville has to offer. We could easily walk to restaurants, shops, and the beautiful riverfront area.

The complimentary breakfast was amazing with plenty of delicious options, and the evening Happy Hour for guests was such a nice perk and a great way to relax after a day of exploring.

The hotel itself was super clean, and every staff member we encountered was friendly, welcoming, and incredibly helpful. Their excellent service made our stay even more enjoyable.

We would definitely stay here again and highly recommend it to anyone visiting Greenville!

2026-06-24 via Nuitee
W
Willie couple us
5
2026-06-22 via Nuitee
L
Lauren extended_group us
8
2026-06-22 via Nuitee
J
Jeffrey couple us
10
2026-06-22 via Nuitee