Residence Inn by Marriott Chicago Downtown Magnificent Mile

Hotels
•
Residence Inn
9.4 (542 reviews)
101 East Erie Street , Chicago , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
No free parking
Breakfast area can be busy
Occasional noise from streets

Categories

Cleanliness
9.49
Rooms were clean and well maintained.
Service
9.96
The staff was polite, helpful, and attentive.
Location
10
Excellent location close to major attractions.
Room Quality
9.45
Rooms were spacious and modern with nice amenities.
Amenities
8.48
Facilities met expectations but could have enhanced breakfast offerings.
Value for Money
9.44
Great experience for the price, offering good value.
Food and Beverage
8.49
Breakfast options were good but could use improvement in variety.
Overall Experience
9.87
Overall, a wonderful stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:51

Property Description

Luxurious Accommodation in Chicago

Prime Location and Convenience
Located just 1.2 km from Ohio Street Beach, Residence Inn by Marriott Chicago Downtown Magnificent Mile offers a prime location near the city centre. Guests can easily access popular attractions like Water Tower Chicago and Chicago Museum of Contemporary Art. Additionally, the hotel provides private parking, a fitness centre, and a variety of dining options, including a restaurant serving buffet, à la carte, and continental breakfast.

Top-Notch Amenities
This 5-star hotel boasts exceptional amenities such as free WiFi, a business centre, and an on-site ATM for added convenience. Enjoy room service, a 24-hour front desk, and unwind at the hotel's bar after a day of exploring the city.

Unforgettable Stay
Experience luxury and comfort at Residence Inn by Marriott Chicago Downtown Magnificent Mile. Book now for an unforgettable stay in the heart of Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9.4
Based on 542 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.87
H
Harder • extended_group • us
10
Beautiful getaway weekend
Pros:

Customer service and breakfast

Cons:

Nothing

2026-09-17 • via Nuitee
M
MICHEL • couple • fr
10
Parfait
Pros:

Très bien placé , calme , personnel discret mais efficace. Petits déjeuners buffet copieux et variés

Cons:

Rien

2026-09-14 • via Nuitee
K
Kateryna • solo_traveller • us
10
Pros:

Wonderful stay in the heart of Chicago! ⭐️⭐️⭐️⭐️⭐️

Everything about my stay at Residence Inn by Marriott Chicago Downtown Magnificent Mile was wonderful. The location is absolutely perfect — most of the main attractions are just a 5–7 minute walk away. The world’s largest Starbucks is literally one minute away, and grocery stores are only 2–3 minutes from the hotel, which was incredibly convenient.

The hotel itself has a beautiful, modern interior and a very comfortable atmosphere. One of the biggest surprises for me was the breakfast — it was so generous and varied that it truly exceeded my expectations. There was such a great selection that it felt much more than a typical hotel breakfast.

The staff was exceptional — friendly, professional, attentive, and always ready to help with anything we needed.

And a special thank you to the team for allowing us to check in early. It was incredibly appreciated after traveling.

Overall, I had a wonderful experience and would definitely stay here again. Highly recommended! ❤️

2026-09-13 • via Nuitee
O
Oleksandr • couple • us
10
2026-09-06 • via Nuitee
M
Manal • couple • us
10
2026-09-03 • via Nuitee
M
Madeleine • couple • at
7
Schön, aber wir kommen nicht mehr
Pros:

Das Hotel liegt ideal mitten im Zentrum von Chicago, alles fußläufig erreichbar. Frühstück ist dabei, Kaffee und Tee allerdings meistens leer. Die Zimmer sind überaus groß und komfortabel.

Cons:

Die Rezeption ist im 20. Stock, da muss man erst mal mit den Koffern hin, außerdem unfreundlich und desinteressiert. Ich habe um ein Zimmer weit oben gebeten, bekommen habe ich eines im zweiten Stockwerk von unten. Ich musste meinen Aufenthalt um zwei Nächte verlängern, da mein Flug storniert wurde, auch da konnte man uns nicht weiterhelfen. Anstatt direkt bei der Rezeption zu verlängern, mussten wir über Booking.com buchen und schauen ob noch was frei ist. Sehr seltsam und kompliziert. Jeden Tag hat das Housekeeping lautstark und mehrere Male an unsere Türe geklopft, obwohl das ‚Privacy‘ Schild ausgehängt war.

2026-09-02 • via Nuitee
M
Madeleine • couple • at
7
Schön, aber wir kommen nicht mehr
Pros:

Das Hotel liegt ideal mitten im Zentrum von Chicago, alles fußläufig erreichbar. Frühstück ist dabei, Kaffee und Tee allerdings meistens leer. Die Zimmer sind überaus groß und komfortabel.

Cons:

Die Rezeption ist im 20. Stock, da muss man erst mal mit den Koffern hin, außerdem unfreundlich und desinteressiert. Ich habe um ein Zimmer weit oben gebeten, bekommen habe ich eines im zweiten Stockwerk von unten. Ich musste meinen Aufenthalt um zwei Nächte verlängern, da mein Flug storniert wurde, auch da konnte man uns nicht weiterhelfen. Anstatt direkt bei der Rezeption zu verlängern, mussten wir über Booking.com buchen und schauen ob noch was frei ist. Sehr seltsam und kompliziert. Jeden Tag hat das Housekeeping lautstark und mehrere Male an unsere Türe geklopft, obwohl das ‚Privacy‘ Schild ausgehängt war.

2026-09-02 • via Nuitee
L
Lynn • couple • us
9
2026-08-31 • via Nuitee
J
Jorg • extended_group • de
9
Great location and spacious room
Pros:

Location, roof top, gym

2026-08-27 • via Nuitee
D
david • extended_group • es
9
Agradable
Pros:

Situación buena y personal amable

Cons:

Desayuno con poca variación

2026-08-26 • via Nuitee
R
Robert • solo_traveller • us
10
2026-08-25 • via Nuitee
K
Karen • couple • us
10
2026-08-24 • via Nuitee
C
Caterina • family_with_children • pa
9
2026-08-21 • via Nuitee
B
Beverly • couple • us
8
It was a great staycation for us.
Pros:

The professional and friendly staff. The room was comfortable but nothing spectacular about it.

Cons:

I liked it being in the heart of the Chicago magnificent mile.

2026-08-18 • via Nuitee
A
Audrey • extended_group • fr
10
2026-08-12 • via Nuitee
T
Temitope • family_with_children • us
9
I will stay again
Pros:

Steve helped us get a minivan to the airport. That was a nice touch. I appreciated his help.

Cons:

I didn't know there was no pool until I got to the hotel.

2026-08-10 • via Nuitee
R
Rodrigo • couple • ar
10
Excelente lugar para quedarse en Chicago.
Pros:

La ubicación es excelente, el desayuno también, muy diverso y abundante. La habitación muy cómoda, estuvimos en una con una pequeña cocina y nos resulto muy conveniente.

Cons:

No tengo nada negativo para comentar.

2026-08-07 • via Nuitee
J
Jennifer • couple • ca
8
Perfect hotel room and steps away from tourist sites. Woood recommend this over their other Residence Inn (loop) because
Pros:

Location is great as it’s right next to Starbucks Reserve and steps away from Magnificent Mile where the Harry Potter store is located.

The Studio room floor plan works well with non-carpet entry way and a side table at the entrance of your room. Easy to drop items on the side table and tuck two upright large luggage against the wall.

Left side of the hallway was the washroom with a large counter with two sinks. I found the counter too high / above standard than normal washroom counters but enjoyed the wide space between the sinks for toiletries. Each sink’s wall had an outlet which is useful so you don’t need to share it.

To the left of the counter was a private enclosed toilet room and on the right, was a shower room. I found it odd that the toilet’s glass door was frosted while the shower’s glass door was see-through. Shower faucet’s water pressure was good, only wished it was detachable so easier to shave your legs. Amenities provided separate shampoo, conditioner, body wash but I didn’t use the products. Had too strong of a fragrance for me.

Kitchenette was perfect and key highlight for booking this room. Mini fridge also included freezer and decent sized. I was surprised there was a stove (didn’t use) and included pots, plastic cooking utensils, and utensils. Included a dishwasher with detergent which I immediately used to wash the provided cups, dishes, utensils, and bowls.

Coffee machine was okay, I used it to get hot water for tea. A toaster was available but I didn’t use it.

Microwave was above the kitchenette counter and large enough to nuke big meals.

King sized bed with side tables were great and included lamps and charging plug and usb-a outlet.

Tv hung in front of the bed and had a resting chair. Also a desk with night light and plugs to work if needed. Chair was comfortable and supportive to work from a laptop.

Cons:

Bed was a bit too soft and not supportive for people like me who would prefer a more firmer bed. Pillows were soft and not supportive but I brought my own memory foam pillow and used this.

2026-08-05 • via Nuitee
A
Ami • couple • il
8
2026-08-02 • via Nuitee
J
Javier • solo_traveller • mx
10
Pros:

La habitación

Cons:

Todo bien

2026-08-02 • via Nuitee