Hotel des Bains & Wellness

Hotels
8 (85 reviews)
Haelen, 2 , Robertville , be

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Quality breakfast
Cons:
Inconsistent cleanliness
Outdated amenities
Restaurant service issues

Categories

Cleanliness
7.58
Some reviews mention lack of cleanliness and dated furniture in the apartments.
Service
8.55
General sentiment is positive regarding staff friendliness, though some issues with staff presence were noted.
Location
9.09
Multiple reviews highlight the breathtaking surroundings and ideal location.
Room Quality
8.04
Charming rooms mentioned, but some noted issues with decor and furniture being outdated.
Amenities
7.07
Wellness facilities and sauna received criticism for being outdated and additional fees for some services.
Value for Money
7.53
Some comments indicate that certain amenities were overpriced.
Food and Beverage
8.08
Breakfast quality noted as excellent, but restaurant service received criticism.
Overall Experience
8.05
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:57

Property Description

Unique Setting and Charming Ambiance

The Hotel des Bains offers a unique setting by the south shore of Lake Robertville, surrounded by well-shaded grounds. The character-filled building and proximity to the nature reserve of Hautes-Fagnes make it a perfect retreat for nature lovers.

Luxurious Spa Facilities

Indulge in relaxation with access to the indoor pool, sauna, hammam, and spa bath. Treat yourself to a massage or health care treatment at the wellness centre. Complimentary bathrobes, slippers, and towels are provided for your comfort.

Deluxe Amenities and Services

Experience comfort and luxury in the highly personal rooms equipped with complimentary Nuxe toiletries. Start your day with a delicious continental breakfast at the property.

Book your stay at Hotel des Bains now for an unforgettable experience in tranquility and luxury.

Important information:

Please note that only registered guests are allowed at the property.

Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.

Guests must be 21 years or older to check in without a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 85 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
D
Deviaene • couple • be
7
2026-06-27 • via Nuitee
S
Stefan • solo_traveller • ch
8
Pros:

Die Wellnessanlage und die Lage des Hotel . Kostenfreie genügende Parkplätze direkt beim Hotel .

Cons:

Beim Jacuzzi hätte man einmal den Sand / Kies absaugen können . Bei den Duschen im Wellnessbereich fehlte im Spender die Flüssigseife .

2026-06-16 • via Nuitee
A
Alexandre • couple • be
9
2026-06-12 • via Nuitee
D
Doris • couple • de
8
Pros:

Aussenpool, der Blick auf den Stausee

Cons:

Überteuert, wenig Personal. Saunabereich überhitzt,kein Shampoo

2026-06-06 • via Nuitee
C
Chen • extended_group • be
8
Perfect
Pros:

Personeel super friendly!
Bedden ook heel erg comfortabel!
Diner: beetje duur voor wat het is. Was wel heel lekker!
Over het algemeen zeker een aanrader ;)

Cons:

/

2026-05-30 • via Nuitee
H
Hein • couple • be
10
Super verblijf
Pros:

De rust en vriendelijkheid

Cons:

Alles

2026-05-26 • via Nuitee
C
Cédric • solo_traveller • be
5
bad communication
Pros:

View at the restaurant

Cons:

The hotel cancelled my reservation 2 months before the date, without real warning (just an email to confirm the cancellation and asking if i had another solution).
They relocated me in another one that was in fact just an apartment (nice and clean) , but without any service. 3 stars instead of 4, and only after complaining they offered me a discount.

2026-05-26 • via Nuitee
G
geert • solo_traveller • be
9
2026-05-18 • via Nuitee
E
Emilien • couple • fr
9
2026-05-14 • via Nuitee
D
Daiga Priede • couple • lu
9
Pros:

Excellent breakfast, very clean and warm spa area. Excellent dinner and atmosphere.

Cons:

Our room was facing the busy road, so sleeping with open windows was noisy, but with the windows closed- too warm.

2026-05-07 • via Nuitee
S
Sabrina • solo_traveller • de
9
Pros:

Sehr schöne Umgebung, bequeme Betten und alles sehr ruhig. Tolle Landschaft und schöne Natur zum Wandern.

2026-05-03 • via Nuitee
A
Ahlam • couple • be
10
2026-04-20 • via Nuitee
B
Beatrijs • couple • be
9
2026-04-14 • via Nuitee
P
Pennewaard • solo_traveller • nl
10
Pros:

De locatie was super mooi De rust die dit hotel ons gaf. Een het vriendelijk personeel

Cons:

Niks.

2026-04-13 • via Nuitee
M
Madeleine • couple • de
8
Für 1-2 Nächte ein süßes Hotel zum runterkommen...
Pros:

Es war ein süßes, kleines Hotel mit sehr nettem Personal. Beim Frühstück konnte man aus verschiedenen Angeboten auswählen, das war auch lecker und ausreichend.

Cons:

Die Lage hat uns gar nicht gefallen. Man konnte nicht spazieren oder joggen, ohne vorher mit dem Auto zu fahren. Hotel liegt direkt an der Hauptstraße und da gab es keine anderen Wege.
Im Bad nur eine komplett durchsichtige Glastür...

2026-04-08 • via Nuitee
V
Véronique • couple • be
7
2026-03-25 • via Nuitee
S
Salah • couple • be
9
Excellent séjour J’y reviendrai sans hésitation
2026-03-09 • via Nuitee
O
Olivier • couple • be
10
Superbe découverte
Pros:

L'accueil, l'ambiance, le concept anti gaspi et partage des repas par table, ... tout!

2026-02-25 • via Nuitee
H
Hiba • couple • be
2
Manque de transparence et de entretient
Pros:

Calme et bien situé

Cons:

- Manque de transparence sur le besoin d’un supplément pour le petit déjeuné et le spa, cela a été proposé sans connaissance du coût supplémentaire. De plus, booking ne le mentionne pas non plus dans les conditions donc ça donne l’impression que c’est inclut par l’établissement.

De plus la chambre contenait de la moisissures ce qui impacte la respiration négativement, et la piscine en avait aussi ce qui prouve un manque s’entretient des équipements.

2026-02-10 • via Nuitee
N
Nicola • couple • gb
10
We loved our stay, stayed last year and came back again this year
Pros:

Spa, room, and food was fantastic

Cons:

Nothing

2026-02-08 • via Nuitee