Iconic Hotel

Hotels
8.8 (604 reviews)
71, Jalan Icon City, Icon City , Bukit Mertajam , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Clean rooms
Good location
Cons:
Cigarette smell in non-smoking rooms
Limited food variety
Traffic issues

Categories

Cleanliness
8.61
Overall sentiment was positive; however, some issues with cigarette smoke in non-smoking rooms were mentioned.
Service
9.08
Staff are described as friendly and accommodating, particularly noted for resolving issues promptly.
Location
9.02
Location praised for convenience to restaurants and attractions; however, there were some concerns about traffic.
Room Quality
8.67
Rooms are generally clean, spacious, and comfortable, but some reviews cite issues like noise from adjoining rooms.
Amenities
8.8
Amenities noted as complete, though there were suggestions for improvements like better health food options.
Value for Money
8.36
Mixed feelings on value, particularly regarding the price of breakfast in relation to quality.
Food and Beverage
8.61
Food quality received favorable mentions with some calls for more variety in halal options.
Overall Experience
9.28
Most guests expressed a desire to return, emphasizing their positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:18

Property Description

Luxurious Accommodations
Featuring air-conditioned rooms with city views, flat-screen TVs, and modern bathrooms with free toiletries.

Convenient Location
Situated near popular attractions such as AEON Mall Bukit Mertajam and Penang Bird Park, with easy access to the airport.

Relaxing Amenities
Enjoy the outdoor swimming pool, in-house restaurant, fitness centre, and sauna for a truly indulgent stay.

Book your stay at Iconic Hotel in Penang now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that for bookings of 5 rooms or above, your credit card will be pre-authorized for the total room charges prior to your arrival.
Please note that an additional city tax applied per room, per night is not included (please see charges).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 604 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.02
Room Quality: 8.67
Amenities: 8.8
Value for Money: 8.36
Food and Beverage: 8.61
Overall Experience: 9.28
N
Ng • couple • my
8
2026-06-12 • via Nuitee
E
Eadric • extended_group • sg
8
Pros:

Hotel is well located with many eatery nearby. Facilities is good although the corridor do have a mushy smell. Breakfast is good, although could do with more varieties. Room is great.

2026-06-10 • via Nuitee
T
Tsoy • solo_traveller • kr
10
Тихо, уютно, удобная кровать , постельное белье чистое и свежее. Сам отель чистый и уютный.
Pros:

Всем привет, рандомно выпал 8 этаж. Бассейн и тренажерный зал как раз на этом ярусе . Удобно.
В номере чисто, живностей в виде насекомых не наблюдал. Убирают номера без напоминаний. Кстати не ознакомился с расписанием работы бассейна и пошел купать глубокой ночью, пришла охрана и очень вежливо и по дружески объяснила ,что бассейном ночью пользоваться нельзя. Вообщем только теплые впечатления рекомендую. Есть услуга раннего заезда, чем я незамедлительно воспользовался.

2026-06-07 • via Nuitee
Q
QIAN QUN • solo_traveller • my
10
Pros:

Super spacious and clean room. The bed is very comfortable. The staff is very friendly and helpful.

2026-06-07 • via Nuitee
G
Goo • solo_traveller • my
8
2026-06-03 • via Nuitee
N
Nur Ezreen Fara • couple • my
10
2026-06-02 • via Nuitee
K
Kian Yoong • solo_traveller • sg
1
Terrible stay
Cons:

The room was next to the entrance of the lift lobby leading to the rooms and there is a door at the corridor, it will slam every time someone pass through to get to their room. Called the front desk but no action was taken. Had difficulty sleeping as the door slam with a loud noise.

2026-06-02 • via Nuitee
I
Ida Suzanna • family_with_children • my
1
2026-06-01 • via Nuitee
I
Ida Suzanna • family_with_children • my
1
2026-06-01 • via Nuitee
N
Nora • couple • my
10
Pros:

Sgt2 best dan puas ati dgn service hotel ni

Cons:

Terbaik

2026-06-01 • via Nuitee
N
Nur Sha • solo_traveller • my
10
Pros:

Everything perfect..

2026-06-01 • via Nuitee
F
Fyna • solo_traveller • my
9
2026-06-01 • via Nuitee
K
Kok Wee • solo_traveller • sg
9
2026-05-28 • via Nuitee
K
Kok Wee • solo_traveller • sg
8
2026-05-24 • via Nuitee
K
Kok Wee • solo_traveller • sg
8
2026-05-24 • via Nuitee
A
Alia Nadhirah • couple • my
10
2026-05-20 • via Nuitee
F
Fadzlee Shah • solo_traveller • my
7
2026-05-17 • via Nuitee
T
Teck Kim • couple • my
8
2026-05-16 • via Nuitee
F
Fu Yu • extended_group • sg
10
Comfortable, clean, ideal location, helpful & friendly staff. They extended our late check out to 2 pm.
Pros:

It’s excellent location with restaurants, bubble tea & coffee chains, ktv & pub and many more shops just right in front & next to the hotel.

Cons:

None

2026-05-13 • via Nuitee
T
Terrance • couple • my
9
A comfortable, safe and private place to stay with convenience.
Pros:

Very clean and quiet place to stay. Many convenient store with walking distance. Coffees in the room with coffee maker impressed us. Even the 3 in 1 coffee tastes so good. Secure parking space and it’s very privacy. Car park lifts are linked to room access. Even the extension of the check out time is very reasonable. You just need to communicate with front desk and all things will be arranged smoothly.

Cons:

Basically i like everything about this hotel and property. It’s just that the price is slightly higher but still worth the stay.

2026-05-13 • via Nuitee