Atrium Hotel Salzburg

Hotels
7.4 (2387 reviews)
Rainerstraße 11 , Salzburg , AT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Luggage storage
Tour desk
Barber/beauty shop
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable rooms
Cleanliness issues

Categories

Cleanliness
5.98
Multiple reviews indicate issues with cleanliness, including musty smells and old carpets.
Service
8.95
The manager is proactive in communication and reception staff is friendly.
Location
9.49
The location is excellent, close to the train station and old town activities.
Room Quality
6.44
Concerns about uncomfortable mattresses and general upkeep of the rooms.
Amenities
6.97
Limited amenities mentioned, with issues like no elevator and a lack of breakfast service.
Value for Money
6.93
Several comments suggest the hotel is overpriced for the quality received.
Food and Beverage
6.48
No breakfast provided and additional charges for coffee.
Overall Experience
7.95
Mixed reviews with a preference for location, but significant concerns about comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:22

Property Description

Modern Renovated Property:
Experience the sleek and contemporary Urban Stay Salzburg City, renovated in 2016, offering a stylish stay just a 5-minute walk from Salzburg Main Station.

Comfortable Rooms:
Each room is equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer for your convenience.

Convenient Location:
Situated near must-see attractions like Mirabell Palace and Mozarteum, with Salzburg W. A. Mozart Airport only 5 km away, our hotel ensures you're at the heart of the action.

Book now for a memorable stay at Urban Stay Salzburg City!

Important information:

Please note that the property has 3 floors and no elevator. Please also note that air conditioning is not available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

7.4
Based on 2387 reviews
Cleanliness: 5.98
Service: 8.95
Location: 9.49
Room Quality: 6.44
Amenities: 6.97
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.95
H
Hanna • family_with_children • de
7
Хорошо , но можно лучше
Pros:

Расположение и квадратура

Cons:

Поломанный душ , кресло рваное , матрас проваленный

2026-09-19 • via Nuitee
A
Anna • solo_traveller • us
9
2026-09-19 • via Nuitee
J
jozef • solo_traveller • be
5
2026-09-19 • via Nuitee
D
Dr. Richard • solo_traveller • at
3
Zweckmäßiges kleines Zimmer ( eher ein Abstellraum) altes Bad, viel zu teuer!
Pros:

Gute Lage, in der Nähe zum Kongresszentrum

Cons:

Viel zu kleines Zimmer, sehr spärlich und billig ausgestattet.
Bad im Stil der 1960er Jahre, marode Dusche mit altem Duschvorhang

2026-09-18 • via Nuitee
J
Jana • family_with_children • cz
7
Ubytování blízko centra a moc milý personál.
Pros:

Bylo to blízko centra, takže nebylo potřeba používat městskou hromadnou dopravu. Vybavení pokoje bylo starší, ale pobytu to dodalo aspoň old-schoolovou náladu. Personál hotelu byl moc milý a vždy nápomocný.

Cons:

Odtok v koupelně moc neodtékal a dvakrát jsme přišli na hotel večer a dveře nebyly zakódované. Po městě se pohybují různí lidé a hlavně večer, takže štěstí, že nikdo nevešel dovnitř. Měli by to pak jednoduché dostat se do pokojů.

2026-09-17 • via Nuitee
F
Francesca • solo_traveller • it
9
2026-09-17 • via Nuitee
N
Natanel • couple • il
8
2026-09-16 • via Nuitee
N
Natanel • couple • il
8
2026-09-16 • via Nuitee
E
Elena • solo_traveller • it
7
Hotel semplice ma pulito
Pros:

Buona posizione, a metà tra stazione ferroviaria e centro storico cittadino.
Struttura semplice ma pulita.

Cons:

Reception solo dalle 9 alle 17, anche se per me non è stato un problema.
Non hanno sistemato la stanza tra un giorno e l’altro.

2026-09-15 • via Nuitee
K
Kuhn • couple • ch
9
2026-09-14 • via Nuitee
V
van hoegaerden • solo_traveller • hu
7
Pros:

Very clean and spacious room. Easy check in and check out.

Cons:

Very warm in the room. Noisy neighborhood. Only stairs, no elevator.

2026-09-13 • via Nuitee
T
Thomas • couple • de
5
Für eine Nacht kann man es aushalten, länger geht das nicht. Im Zimmer waren Nachts 28 Grad....
Cons:

Keine Klimaanlage, Fernseher im Zimmer nicht funktionstüchtig, Duscharmatur Mangelhaft, es wird kein Frühstück angeboten.

2026-09-13 • via Nuitee
A
Alisa • solo_traveller • th
8
2026-09-11 • via Nuitee
紘 • couple • jp
7
2026-09-11 • via Nuitee
E
Eva • extended_group • at
7
Pros:

Gute Lage

2026-09-11 • via Nuitee
K
Katrin • solo_traveller • de
8
Pros:

Top Lage zur Altstadt.

Cons:

Sehr hellhörig, durch knarzende Zimmertüren und Fußböden wird man schnell wach. Sehr dünne Bettdecke.

2026-09-09 • via Nuitee
M
Marcel • solo_traveller • au
7
2026-09-09 • via Nuitee
P
Peter • couple • be
7
2026-09-08 • via Nuitee
I
Ingrid • couple • at
7
2026-09-07 • via Nuitee
D
Dawina • solo_traveller • de
8
2026-09-07 • via Nuitee