Atrium Hotel Salzburg

Hotels
7.4 (2252 reviews)
Rainerstraße 11 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable rooms
Cleanliness issues

Categories

Cleanliness
5.98
Multiple reviews indicate issues with cleanliness, including musty smells and old carpets.
Service
8.95
The manager is proactive in communication and reception staff is friendly.
Location
9.49
The location is excellent, close to the train station and old town activities.
Room Quality
6.44
Concerns about uncomfortable mattresses and general upkeep of the rooms.
Amenities
6.97
Limited amenities mentioned, with issues like no elevator and a lack of breakfast service.
Value for Money
6.93
Several comments suggest the hotel is overpriced for the quality received.
Food and Beverage
6.48
No breakfast provided and additional charges for coffee.
Overall Experience
7.95
Mixed reviews with a preference for location, but significant concerns about comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:22

Property Description

Modern Renovated Property:
Experience the sleek and contemporary Urban Stay Salzburg City, renovated in 2016, offering a stylish stay just a 5-minute walk from Salzburg Main Station.

Comfortable Rooms:
Each room is equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer for your convenience.

Convenient Location:
Situated near must-see attractions like Mirabell Palace and Mozarteum, with Salzburg W. A. Mozart Airport only 5 km away, our hotel ensures you're at the heart of the action.

Book now for a memorable stay at Urban Stay Salzburg City!

Important information:

Please note that the property has 3 floors and no elevator. Please also note that air conditioning is not available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

7.4
Based on 2252 reviews
Cleanliness: 5.98
Service: 8.95
Location: 9.49
Room Quality: 6.44
Amenities: 6.97
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.95
G
Gerald • solo_traveller • eu
10
2026-05-30 • via Nuitee
P
Preena • extended_group • cz
8
2026-05-30 • via Nuitee
M
Mauro • couple • it
8
Bene ma non benissimo
Pros:

Hotel abbastanza centrale e comodo per i giri turistici. Vicino alla stazione, la zona è piena di negozi, bar e ristoranti. Buona accoglienza da parte del receptionist.

Cons:

TV non funzionante, doccia che non scarica con continuo allagamento del vano doccia
, frigo mancante in tutta la struttura (ne avevo necessità per riporre delle medicine che non ho potuto prendere e che ho dovuto buttare). C'è un distributore di bibite vicino alla reception ma mancava la cosa più importante, l'acqua minerale. Le stanze dell'hotel avrebbero bisogno di un restauro, c'è ancora la moquette anni 70 che è un ricettacolo di batteri, armadi vecchi e logori, insonorizzazione inesistente.

2026-05-29 • via Nuitee
Y
Yerant • couple • il
10
Worth it !
Pros:

The rooms were spacious and the bed was comfortable, plus great location and staff

Cons:

There’s no elevator , you need to carry your bags

2026-05-28 • via Nuitee
B
Bara S.M. • solo_traveller • tr
7
2026-05-27 • via Nuitee
S
Sanchis Marco • couple • es
9
Excelente ubicación y Personal muy amable
Pros:

La ubicación es excelente muy céntrico al lado de la estación de tren, cerca de supermercado y centro comerciales y andando estás cerca del centro histórico. Puedes dejar el equipaje antes y después de llegar o marchar.

Cons:

Hacía calor y faltaba aire o no sabíamos ponerlo

2026-05-26 • via Nuitee
M
MOTECRACING • solo_traveller • at
8
2026-05-26 • via Nuitee
M
Mehmet Atakan • couple • tr
9
Pros:

location ✍🏻

2026-05-25 • via Nuitee
K
Krasimir • couple • bg
10
2026-05-24 • via Nuitee
K
Katja • solo_traveller • si
9
Pros:

Odlična lokacija v mestu

2026-05-23 • via Nuitee
C
Christian • solo_traveller • nl
8
prima, ik zou weer terug komen bij een volgend bezoek
Pros:

de eigenaren zijn leuke jonge mensen, sympathiek en eerlijk. niet te ver weg van de Oude Stad, lekker dicht bij het station.

Cons:

een ontbijt in huis was leuk geweest, maar gelukkig kun je twee deuren verderop goed ontbijten, maar die locatie is niet altijd open.
maar je vindt wel wat in Salzburg.

2026-05-22 • via Nuitee
J
Jakob • couple • gb
8
2026-05-20 • via Nuitee
N
Nikhil • solo_traveller • in
7
Pros:

Convenient location, well connected

Cons:

The hotel did not have a lift, so it was quite difficult to carry luggage three floors up, we were on the 3rd floor. Also the room facilities were very average, for the money we paid, at least having complementary water, coffee/tea and a kettle would have been nice.

2026-05-19 • via Nuitee
I
Iryna • solo_traveller • ua
10
2026-05-18 • via Nuitee
B
Birgit • extended_group • de
4
Lage, Personal und Sauberkeit super, aber das Zimmer an sich nicht so toll!
Pros:

Das Personal war sehr sehr freundlich und zuvorkommend!! Check in war super einfach und schnell, sowie das Auschecken. Die Lage des Hotels ist perfekt und der Parkplatz im Hof ist super!

Cons:

Das Zimmer war für ein 2-Bett-Zimmer sehr sehr klein. Wir hatten keinen Platz um den Koffer hin zu stellen oder uns zu zweit zu bewegen ohne uns im Weg zu stehen. Das Bad war viel zu klein. Das Wasser in der Dusche ist schlecht abgelaufen. Das Fenster war zur Straße, wir konnten leider nicht mit offenem Fenster schlafen, weil die Straßenbahn direkt vor dem Fenster vorbei fährt.

2026-05-17 • via Nuitee
S
Sandra • solo_traveller • de
8
Ich komme schon im 2. Jahr gerne
Pros:

Die Lage ist top. Das Personal sehr freundlich, das fand ich toll. Da es kein Frühstück bin, bin ich ums Eck ins “Heart of Joy” gegangen. Absolute Empfehlung.

Cons:

Das Badezimmer war sehr einfach.

2026-05-16 • via Nuitee
M
Maher • solo_traveller • de
8
Pros:

Personal are friendly

2026-05-15 • via Nuitee
B
Bektaş • couple • hr
7
İyiydi.
Pros:

Tesis konforlu ve güzeldi. Oda büyüktü. Konumu güzeldi. Çalışanlar kibardı.

Cons:

Hava soğuktu ve kaloriferi ilk gece yakmadılar üşüdük. Odada ne terlik ne kettle hiçbir şey yok. Bu fiyata biraz yetersiz buldum. Yine de teşekkürler.

2026-05-15 • via Nuitee
B
belen • solo_traveller • es
10
Pros:

Estaba limpio y tiene una buena ubicación, justo lo q buscaba,es un hotel antiguo pero está bien y el chico de la recepción es muy amable

Cons:

Nada q mencionar

2026-05-15 • via Nuitee
M
Marco • couple • ch
7
Very comfortable stay.
Pros:

Perfect location. Very pretty room.

Cons:

Door was broken, HAD to be locked so it would stay closed shut.

2026-05-12 • via Nuitee