Atrium Hotel Salzburg

Hotels
7.4 (2286 reviews)
Rainerstraße 11 , Salzburg , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable rooms
Cleanliness issues

Categories

Cleanliness
5.98
Multiple reviews indicate issues with cleanliness, including musty smells and old carpets.
Service
8.95
The manager is proactive in communication and reception staff is friendly.
Location
9.49
The location is excellent, close to the train station and old town activities.
Room Quality
6.44
Concerns about uncomfortable mattresses and general upkeep of the rooms.
Amenities
6.97
Limited amenities mentioned, with issues like no elevator and a lack of breakfast service.
Value for Money
6.93
Several comments suggest the hotel is overpriced for the quality received.
Food and Beverage
6.48
No breakfast provided and additional charges for coffee.
Overall Experience
7.95
Mixed reviews with a preference for location, but significant concerns about comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:22

Property Description

Modern Renovated Property:
Experience the sleek and contemporary Urban Stay Salzburg City, renovated in 2016, offering a stylish stay just a 5-minute walk from Salzburg Main Station.

Comfortable Rooms:
Each room is equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer for your convenience.

Convenient Location:
Situated near must-see attractions like Mirabell Palace and Mozarteum, with Salzburg W. A. Mozart Airport only 5 km away, our hotel ensures you're at the heart of the action.

Book now for a memorable stay at Urban Stay Salzburg City!

Important information:

Please note that the property has 3 floors and no elevator. Please also note that air conditioning is not available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

7.4
Based on 2286 reviews
Cleanliness: 5.98
Service: 8.95
Location: 9.49
Room Quality: 6.44
Amenities: 6.97
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.95
R
Rinkis • extended_group • de
7
Lohnt sich wenn 1 Übernachtung
Pros:

gut i ganzen

Cons:

Zu einfache Unterkunft

2026-06-25 • via Nuitee
D
Dino • family_with_children • se
8
2026-06-25 • via Nuitee
A
Ashley • solo_traveller • gb
7
Ancient feel to it otherwise its a good stay place
Pros:

The staff were very warm and welcoming, the lady was good at her job & very helpful and the young gentleman who welcomed us was very lovely. If you needed any help they were there to help.

Cons:

The rooms are ancient plus all that comes with it(drawers & cupboards) so if thats your sort of thing then thats good. I would have personally preferred a modern & recent feel to the rooms.
What could improve would be to have a small mini fridge especially the time of year we went which was very very hot and also a microwave as its a sleep stay hotel/apartment and i had kids with me, this would make a very big difference.

2026-06-25 • via Nuitee
D
Dieter • solo_traveller • at
8
2026-06-24 • via Nuitee
M
Marit • solo_traveller • nl
7
2026-06-24 • via Nuitee
K
Kalla • couple • pl
7
Pros:

The location is good.

Cons:

The room doesn’t have doormats and also didn’t provide drinking water .

2026-06-23 • via Nuitee
J
Julia • extended_group • at
7
Gut für eine Nacht!
Pros:

Wir hatten zu zweit ein Zimmer gebucht, aber hatten dann sogar 4 Betten, daher viel Platz.

Cons:

Es war sehr heiß, da die Fenster auf der Sonnenseite waren. Nachts hatten wir die Fenster offen, aber durch andauernden Verkehr war es sehr laut.

2026-06-21 • via Nuitee
S
Sarah • couple • fr
8
Pratique et propre
Pros:

L’hôtel est bien placé à 10 min du centre ville et des attractions principales.
L’hôtel était très confortable et pratique. La chambre spacieuse et propre.

Cons:

Il manque un ascenseur pour un confort maximal.

2026-06-21 • via Nuitee
M
Michel • couple • lu
7
2026-06-20 • via Nuitee
T
Tony • solo_traveller • no
1
2026-06-20 • via Nuitee
P
Pei yuan • solo_traveller • tw
7
Pros:

房間大小

2026-06-20 • via Nuitee
R
Rohanek • couple • cz
10
2026-06-20 • via Nuitee
M
Myshakov • couple • us
8
Pros:

- Extremely convenient location: was within walking distance of the newer and older parts of Salzburg
- Very comfortable room + good sound isolation: wasn’t noisy overnight so I could get a good nights sleep

2026-06-18 • via Nuitee
M
Martin • solo_traveller • at
8
Pros:

Tolles Preis-Leistungsverhältnis. Das Haus ist zwar in die Jahre gekommen aber das Zimmer war tadellos sauber. Wer eine Unterkunft ohne unnötigen Schnickschnack für einen Kurzaufenthalt in Salzburg sucht, ist hier absolut richtig.

2026-06-18 • via Nuitee
Y
Yuhong • solo_traveller • no
2
Very bad hotel
Pros:

Nothing

Cons:

I booked 4 nights. 3 nights just less than 1/2 toilet paper, just one clothes hanger, no clothes hook, and one light tube was broken. I wrote email to this hotel, no answer. At the last afternoon, one woman appeared at the reception…
The bed has a dent in the middle, which is very uncomfortable.

2026-06-17 • via Nuitee
S
Svetlana • couple • at
8
2026-06-15 • via Nuitee
E
Emanuel • solo_traveller • at
9
2026-06-14 • via Nuitee
M
McCormick • solo_traveller • us
8
Best cheap hotel in Salzburg.
Pros:

Simple hotel with a comfortable bed, and sufficient amenities

Cons:

4 flights of stairs to my room! But im young and capable so it wasnt that bad.

2026-06-14 • via Nuitee
V
Valentin • solo_traveller • es
8
2026-06-14 • via Nuitee
L
Lydia • solo_traveller • at
10
2026-06-13 • via Nuitee