Jie Jie Beach Hotel

Hotels
6.5 (142 reviews)
No. 150, Beach Road, Uyankelle , Wadduwa , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beachfront location / ocean views
Large swimming pool
Helpful and friendly staff (assisted with events and daily service)
Spacious rooms
Good for family gatherings / events
Cons:
Poor cleanliness and maintenance
Hard mattress / uncomfortable beds
Outdated rooms and decor
Limited restaurant hours and food service availability
Faulty equipment (AC reported)
Renovations/maintenance work while guests stayed
Staff language barriers and inconsistent customer service
Breakfast billing problems and poor food preparation in some cases

Categories

Cleanliness
3.5
Multiple reviews report poor cleanliness: rooms and floors not well cleaned, overall hotel feels unmaintained; guests explicitly listed 'cleanness' as a con.
Service
9
Mixed but generally strong personal service in several reports: staff described as very helpful and friendly, assisted with celebrations and daily room servicing; some communication/language issues noted but overall staff effort was praised.
Location
9.5
Consistently praised: prime beachfront location and ocean-view rooms highlighted as a major positive across reviews.
Room Quality
5
Rooms are spacious and have good views but are dated, poorly maintained in places, and mattresses described as very hard or uncomfortable.
Amenities
5.5
Large pool and beach access are positives, but amenities (pool maintenance, limited onsite services and restaurant hours) are criticized and feel under-resourced.
Value for Money
8.5
Some guests explicitly called it 'value for money' and noted helpfulness from staff for events; despite maintenance issues, location and size of rooms support a positive value perception for many reviewers.
Food and Beverage
4.5
Several complaints about limited restaurant hours, poor breakfast handling (billing issues) and staff struggling with basic preparations (e.g., omelettes); food service availability limited.
Overall Experience
6.5
Mixed overall: excellent location and many friendly staff led to positive moments (family events, helpful service), but maintenance, cleanliness and food/service inconsistencies pulled the experience down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:15

Property Description

Seaside Oasis with Exceptional Service

Luxurious Accommodation: Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom at Jie Jie Beach by Jetwing.

Relaxation and Dining: Unwind in the garden, terrace, or restaurant, and grab a drink at the bar. The 24-hour front desk, room service, and free WiFi ensure a seamless stay.

Convenient Location: Situated just 500 meters from Panadura Beach, with easy access to Bambalapitiya Railway Station and Ratmalana International Airport, explore nearby attractions like Khan Clock Tower and R Premadasa Stadium.

Book your stay at Jie Jie Beach by Jetwing for a beach getaway like no other!

Important information:

Guests are requested to present the same credit card used to guarantee your booking when checking in / making payment at the resort.

Child Policy:

Children below 5 years stay free of charge on existing bedding.
Children between 6-11 years (up to maximum 02 children) sharing parents' room will be charged 50% on meal rates only on existing bedding. This is not included in your current price and needs to be paid directly to the property upon arrival.
Children of age 12 or more are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6.5
Based on 142 reviews
Cleanliness: 3.5
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 5.5
Value for Money: 8.5
Food and Beverage: 4.5
Overall Experience: 6.5
R
Ranasinghe solo_traveller de
8
2026-08-09 via Nuitee
O
Olivia family_with_children us
9
2026-07-22 via Nuitee
S
Sugath couple lk
5
We had spend 3 days as we have plan but coulnet meed most of our expectations
Pros:

only swimming pool

Cons:

front desk
food
cleanness
Photos was in the booking.com docent the real
Faulty equipment including AC

2026-07-06 via Nuitee
E
Enrique solo_traveller es
5
lo esperado
Pros:

Ubicación privilegiada

Cons:

colchón durísimo , escasos servicios del hotel , horario de restaurante muy limitado y servicio de habitaciones también con escaso franja de tiempo

2026-06-08 via Nuitee
L
Lynda Castle solo_traveller au
10
Pros:

The staff were so helpful and friendly and the hotel is beautiful and in a wonderful location.

Cons:

Had to leave to go home to Australia.

2026-06-04 via Nuitee
C
Chamod couple lk
6
2026-05-28 via Nuitee
P
Peter family_with_children se
7
2026-03-19 via Nuitee
S
Shanthaseelan extended_group au
7
A Pleasant stay at the Jie Jie Beach Hotel, and value for money.
Pros:

The room was quite spacious.

Cons:

Could have been cleaner, and the place on the whole looks a bit dated.

2026-03-19 via Nuitee
S
Stijn family_with_children nl
5
Hotel with faded glory but nice staff
Pros:

The location is quite nice because it is right at the beach. We also had a ocean view room, the other side might be a different experience as the railroads are there. Nevertheless, the trains didn't bother us as much.

They have a large pool.

The service however was very good and the people were super friendly.

Cons:

Jie Jie Beach really felt like a hotel with faded glory.

The pool they have is very large and we did enjoy the pool. However it doesn't look very appealing and maintained.

That goes for most of the hotel. It's quite large and it seems almost to large for proper maintenence (if you dont invest in it). The rooms weren't clean or maintained at all and the matrass wasn't very comfortable, unless you prefer rock solid. With the amount of staff that we saw, they could put some more effort in making sure the maintenence and cleanliness is on a higher standard considering it is a 5 star hotel.

2026-03-13 via Nuitee
V
Viyakesparan couple nz
1
Terrible Hotel - but has potential! - a lot needs to change to make it to at least a 4 star!
Pros:

Rooms were large with great beach views - needs a lot of updating to bring it to standard!

The only positive thing I can say is that a lot of my family members stayed at this hotel as we were attending a family wedding and so I was able to celebrate my 60th b'day with my relatives there and staff helped me set up with a cake table and assisting with drink orders etc.

Room was serviced well daily!

Cons:

1) The terrible state that the hotel was in with renovations going on whilst people were staying there - men painting corridors etc..
2) No facility to order any lunch at short notice, or have a proper coffee after dinner.
3) Unclean staff members trying to cook omlets/eggs - three of them there at one point and none knowing how to make an omlet and wearing dirty clothing!
4) Our breakfasts were not charged back to to the room (as we had booked Room Only) and despite letting staff know - nothing happened.
5) Staff didn't speak English or understand English so difficult to communicate!
6) Everything seems to be still paper based and not computerised?
7) Customer Service NIL
8) Didn't try room service as everything else was so bad we kept going to get our food and drinks from the Bluewater Hotel so this Hotel missed out on income as a result!
9) Sheets were clean but floors could have been cleaner.
10) Rooms were bare with no colour or decor! Serious upgrades needed!

2026-03-09 via Nuitee
T
Tissa family_with_children us
7
2026-01-20 via Nuitee
D
Dilshan extended_group lk
7
2026-01-20 via Nuitee
D
Deepika couple us
1
Not very pleasant
Pros:

It was much better under Jetwing management

Cons:

Everything

2026-01-19 via Nuitee
D
Dhiraj extended_group au
1
One of the worst hotels in the country. Place looked run down with unprofessional staff. Had to cancel the booking and c
Pros:

Absolutely nothing

Cons:

The place was run down and the staff were clueless

2026-01-06 via Nuitee
J
Jude Fernando family_with_children au
6
2026-01-05 via Nuitee
B
Brigitte-Irene family_with_children de
1
Einmal und nie wieder. Von 12 Tagen nach 5Tagen ausgecheckt.
Cons:

Das Frühstücksbüfett war unter sehr schlechter Auflage. Butter nicht abgedeckt und sehr unappetlich,Wurst und Käse angelaufen und schmierig, Gläser für Säfte alle trüb so das man nicht wusste ob das Glas sauber ist,ebenso waren die Gläser nicht auf dem Kopfgestellt. Eierspeisen musste ich jedes mal frisch beauftragen da auch sehr unappetlich,Obst nicht abgedeckt da Mücken /Fliegen am Obst waren,Toastbrot vertrocknet.Das alles konnte auch ein Einheimischer bestätigen da ich ihn zum Frühstück eingeladen hatte. Beim Essen auf dem Zimmer wurde das Geschirr vor der Türe erst nach2 Tagen weggeräumt,so das wenn man die Zimmertüre öffnete die Mücken ein umsurrten. Badezimmer jeden Tag unter Wasser da die Duschtüre undicht war.Balkontüre war nur sehr schwer zu öffnen. Nach 3 Tagen habe ich erst ein Moskitomittel erhalten in meinem Zimmer.Safe viel zu klein. Kadaver am Strand.

2025-09-13 via Nuitee
E
Ekanayaka couple gb
4
Pros:

Location was lovely. Staff helpful

Cons:

There is no a/c in the room. No shampoo and body wash in the washroom. No power adopter for iron. Bathroom not cleaned.

2025-09-03 via Nuitee
M
Mahima family_with_children lk
7
I like this hotel beacous food are very delisius and staff are very helpfull. But i think improve
Pros:

There food are very delisius ans staff is very helpfull

Cons:

Our room number 286. This room's A/C is broken. We uncomfortable in this situation.

2025-08-16 via Nuitee
N
Nimanthika family
2
Pros:

We were told one price for the lunch buffet and then charged 4x more when we checked out. The price for the lunch buffet was astronomical.

2025-08-01 via Nuitee
A
Anita couple au
4
A bit disappointing from how this hotel presented on line.
Pros:

We liked the bed it was comfortable

Cons:

The loud music that played on a Saturday night downstairs that kept us awake until it went off at 11pm. We had a very early flight the next day so it wasn’t good at all.
The property was tired looking and less fancy than it appeared on the internet.

2025-07-24 via Nuitee